Saturday, November 09, 2002

Book : Inspired Workspace - Designs for Creativity & Productivity : by Marilyn Zelinsky; Published November 2002 - "Is your workspace just a desk--or a wellspring of creativity that houses your inner muse? Is it just a room – or a borderless arena that motivates you to perform at your best? Whether you're a designer or a programmer, a master artist or a manager, this enlightened primer can guide you in creating a truly inspired workspace … This original book features design advice that is both practical and philosophical, as well as intriguing profiles of professionals and creatives who work in spaces that inspire and motivate them. Best-selling author and nutritionist Earl Mindell describes how he transformed his garage into an old-time pharmacy. Netscape computer programmers explain the paradox of relaxed environments--including pets, music, and jeans--that facilitate innovative, intense performance … From corporate common space to the office cubicle, this book shows how workspace can set the stage for creativity."
* Go to this book at Amazon, Barnes & Noble or Indigo
Interview : Disruption is Good - What Makes a Good Disruptive Business Model? : Senior CIO Asia Editor Edward Prewitt interviews Clayton Christensen; published November 2002 - - "In recent years, Harvard Business School professor Clayton Christensen has gained a reputation for his work on 'disruptive innovations'—products or systems that create entirely new markets. His first book, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Harvard Business School Press, 1997), was named the best business book of 1997 by The Financial Times and Booz, Allen & Hamilton. Christensen's research explains why established companies—even those competently managed by smart people—have such trouble countering or embracing disruptive innovations that are on the horizon. His theory is that organisations customarily develop mind-sets and processes that revolve around doing what they already know. Once that pattern becomes established, managers have great difficulty justifying to others or even themselves the need to turn their processes upside down to respond to a barely emergent market change. By the time the threat is apparent, however, it's usually too late; upstart companies have seized a substantial lead. So how can CIOs recognise disruptive innovations and rally the company to take action? Christensen sat in his office recently with Senior Editor Edward Prewitt to talk about his research, its applicability to IT and a forthcoming book to be published by Harvard Business School Press. Soft-spoken and very tall (6 feet, 8 inches), Christensen, 49, better fits the mould of the established blue-chipper than the hungry upstart. After winning a Rhodes scholarship and graduating with honours from Harvard Business School in 1979, he served as assistant to two U.S. secretaries of Transportation before cofounding U.S.-based Ceramics Process Systems, a high-tech materials manufacturer. Christensen returned to the B-school in the early 1990s and has since won numerous awards for his books and papers. His latest endeavour is U.S.-based Innosight, a management e-learning website that seeks to disrupt printed magazines and journals—such as CIO. But his remarks reveal that there's hope for us, and you, in the face of disruptive innovations."
* Go to Disruption is Good
* NOTE – Be patient, you may have difficulties with this link.
Research Center : Interact Lab :
"a research center concerned with possible interactions between people, technologies and representations. Its focus is on developing novel user experiences in a variety of settings, including the home, schools, public spaces and work. A major Interact goal is to create innovative experiences by embedding physical artefacts in the environment with intelligence. Another is to understand the socio-cognitive basis by which people interact with novel media and environments. It is based in the interdisciplinary school of Cognitive and Computing Sciences at the University of Sussex. It has a mix of faculty, researchers and postgraduates from backgrounds in pschology, computer science, AI, interaction design, hardware engineering and the arts."
* Content is organized into the following sections: About, Contacts, News, Papers, People and Projects
* Paper categories include:
- Pervasive Environments and Ubiquitous Computing - Shared Interaction Spaces
- Playing and Learning - Tangibles & Virtual Environments / Collaborative Learning
- Theory & Conceptual Frameworks
- Technology Mediated Communication
- Interactive Art
* Go to the Interact Lab
Workshop Papers : CSCW 2002 - Public, Community and Situated Displays -- Design, Use and Interaction Around Shared Information Displays : To be held November 16, 2002 (USA) - "The workshop will bring together a diverse set of disciplinary perspectives such as computer scientists, sociologists, geographers, psychologists, interface designers and architects who have an interest in the use of dedicated display technologies for collaborative purposes. It is intended to provide a forum for the exchange of ideas as well as the ability to meet other key researchers in the field … The aim of the workshop is to identify and consolidate the characteristics of display technologies in supporting social collaboration and coordination behaviours … Key areas of interest to the workshop include: What is the impact of shared display technologies on social capital, community building, awareness, and conversation initiation?; What are the important design characteristics and properties of a display that motivate particular behaviours. Can we identify design guidelines for public community and situated displays?; What are the impacts of different interaction designs and techniques for getting information to and from these displays and their impact on usage?; What are the social affordances of the different spaces that might impact on applications and usage of the displays? Can we articulate the properties of different types of spaces in this respect?; What novel applications will be possible with new display technologies and form factors?"
* A sampling of Papers already available for downloading include:
- Designing Displays for Human Connectedness, by Stefan Agamanolis
- Designing New Workspaces to Provide Physical and Social Affordances for Successful Interaction, by Yvonne Rogers and Tom Rodden
- Using Public Displays to Create Conversation Opportunities, by Joseph F. McCarthy
- Supporting Collaboration in a Context-Aware Office Computing Environment, by Stephen Voida, Blair MacIntyre, Elizabeth D. Mynatt
- Digital Bulleting Boards for Social Networking, by Elizabeth F. Churchill, Les Nelson, and Laurent Denoue
* Go to CSCW 2002

Friday, November 08, 2002

Article : Creating the Complex Adaptive Organization - A Primer on Complex Adaptive Systems : By Dudley Tower - "Complex adaptive systems (CAS) theory describes the manner in which change occurs in an increasingly dynamic and unpredictable operating environment. It also gives us considerable insight into how human systems might organize themselves in order to adapt fluidly, and even thrive, in response to continuous external change. The reason this is so important to OD practitioners is that our world is currently experiencing an escalating and irreversible trend towards increasing complexity. Old methods of understanding change and organizing human systems are inconsistent with this new reality. In the past, the world seemed a more stable place. Assumptions regarding cause and effect, prediction and control, and the desirability of semi-closed, equilibrium-seeking systems had greater merit. Today-with the rise of a global economy, increasingly interactive communications, continuous product and technology innovations, heightened competition, and rapidly changing perspectives-a new set of assumptions based on CAS theory are necessary. These new assumptions will necessarily re-define the practice of Organization Development-making “planned change” and traditional organization structures obsolete-while also providing us with a set of rules or principles that can be applied to all levels of human systems (individuals, groups, institutions, society, etc.) for the purpose of maximizing their potential in a rapidly changing world."
* Go to Creating the Complex Adaptive Organization, published in Vol. 34 No. 3 (2002) of OD Practitioner
Article : The Wisdom of the Anthill :
By Thomas Mucha - "Companies are applying the self-organizing rules of social insects to make complex businesses run more efficiently … If ants can run efficient supply chains with brains that weigh less than the ink in this comma, why do we humans have such trouble? The question has dogged Eric Bonabeau for years. The 34-year-old Frenchman -- a scientist and student of the branch of complexity science known as chaos theory -- has spent nearly a decade studying the organization, coordination, and work habits of social insects. Ant colonies are so efficient, Bonabeau deduced, because they lack centralized control; no single ant boss runs the business. Bonabeau took this notion a step further in his 1999 book, Swarm Intelligence, in which he described how the study of an organization's "ants," its myriad individual parts, could help businesses find solutions to problems that elude ordinary top-down analysis: how the late arrival of a single package can derail an entire supply chain, say, or why adding a lane to a highway can often worsen traffic jams."
* Go to The Wisdom of the Anthill, published in the November 2002 edition of Business 2.0
* While you are there, checkout Thomas A. Stewart’s “How to Think With Your Gut
Body of Knowledge – Exposure Draft : Department of Defense Draft Extension to - A Guide to the Project Management Body of Knowledge (PMBOK® Guide) : First Edition, June 2002 - "The primary purpose of this document is to identify and describe defense applications of the core project management knowledge areas contained in the PMBOK® Guide, as well as those defense-intensive knowledge areas not contained in the Guide. It is important to understand that this is an extension to the PMBOK® Guide, and is not intended to be a stand-alone document … This Extension generally follows United States Department of Defense (hereinafter referred to as DoD) acquisition system, policies, and procedures (principally found in the DoD 5000 series directives). However, many of the concepts are generic to defense acquisition worldwide."
* Read on-line or download ( 277 pages, 3.9 MB PDF file)
* NOTE – Registration is required
* Go to the Department of Defense Draft Extension - PMBOK®
Presentation : Linking KM to Real Business Needs : Dominic Kelleher - "explained how KM was a way to enable the merger between Price Waterhouse and Coopers & Lybrand in 1998 by creating a ‘bridge’ between the organizations. It acted as a ‘global glue’, enabling cost reductions, deepening relationships, and generating revenues. Dominic stressed how important it was to articulate a clear value proposition for the KM activities. The revenue generation was obtained by using knowledge to drive innovation."
* Downloadable as a 16-page, 822 KB PPT file
* Go to Linking KM to Real Business Needs, published on the Knowledge Board
Statement : Building an Information Society - A Roadmap for the World Summit on the Information Society : Published November 2002 - "The World Information Technology and Services Alliance (WITSA) is participating in the Coordinating Committee of Business Interlocutors (CCBI), a coalition of business organizations providing input into the preparations for the World Summit on the Information Society (WSIS). The WSIS will consist of two meetings – in Geneva in December 2003 and in Tunisia in 2005. The UN General Assembly resolution calling for the organization of the WSIS states that it should address the whole range of relevant issues related to the information society. The UN General Assembly has also recommended that the WSIS adopt a Declaration of Principles on the fundamentals of the Information Society in the 21st Century and a Plan of Action for concerted development of the information society. Initial preparatory documents support a broad agenda for the WSIS."
* Go to Building an Information Society
* NOTE – Here’s a direct link to the
PDF file
(6 pages, 246 KB)

Thursday, November 07, 2002

Conference Proceedings :
TechLearn 2002 :
Held October 27 to 30 "On this site you can find the presentation slides, audio recordings and video streams from several hundred presentations"
* For example, Keynote Addresses include:
- State Of The Learning Field, by Elliott Masie
- Learning And The Learning Organization, by Peter Senge
- The Lighter Sides Of Technology And Learning, by Dave Barry
- The Futures Of Learning: Business Alignment, Steve Kerr
- Towards The Future , by Elliott Masie
* Session content is sorted by: Day, Name and Session Type (Case Studies, Dialogues, Keynotes, Megas, Panels and Special Sponsor Showcases)
* A White Paper & Murals are available for download (prepared by Eileen Clegg, the conference visual artist)
* Go to TechLearn 2002
* Source: Originally encountered on the Internet Time Weblog
Digital Repository : DSpace : "a newly developed digital repository created to capture, distribute and preserve the intellectual output of MIT … As a joint project of MIT Libraries and the Hewlett-Packard Company, DSpace provides stable long-term storage needed to house the digital products of MIT faculty and researchers.
* For the user: DSpace enables easy remote access and the ability to read and search DSpace items from one location: the World Wide Web.
* For the contributor: DSpace offers the advantages of digital distribution and long-term preservation for a variety of formats including text, audio, video, images, datasets and more. Authors can store their digital works in collections that are maintained by MIT communities.
* For the institution: DSpace offers the opportunity to provide access to all the research of the institution through one interface. The repository is organized to accommodate the varying policy and workflow issues inherent in a multi-disciplinary environment. Submission workflow and access policies can be customized to adhere closely to each community's needs."
* Go to DSpace
Technical Report : Collaborating Within - not Through – Email -- Users Reinvent a Familiar Technology : By Michael J. Muller and Daniel M. Gruen; Published October 2002 - "We usually think about email as a single-user application that allows people to communicate through their email with other users. The people in our study used email differently: as a locale for collaboration within the same mailbox. We describe two ethnographic studies. The first study examined how executives and assistants shared the executive’s mailbox. The second study examined how larger teams or groups shared a single mailbox to conduct a work operation. These studies illustrate reinvention of technology by users, and argue for increased flexibility in email tools."
* Downloadable as a 4-page, 32 KB PDF file
* Go to Collaborating Within, from the IBM Watson Research Center
* Checkout the large selection of Community and Collaboration-related material at Papers (Public Technical Reports)
Technology Announcement : Tablet PC Launch - Remarks by Bill Gates : "The tablet has been a dream that I and many other people have had for years and years. Even when Paul Allen and I first talked about starting Microsoft and how we'd take computing from being something that large businesses use to moving it down to something that was personal in nature, we thought of reading and note-taking as things that would eventually be in the realm where the PC would have software that would help out with those things."
* Go to Tablet PC Launch
Videos : Universes :
* Videos include:
- The Intelligent Universe: Ray Kurzweil – “The universe has been set up in an exquisitely specific way so that evolution could produce the people that are sitting here today and we could use our intelligence to talk about the universe. We see a formidable power in the ability to use our minds and the tools we've created to gather evidence, to use our inferential abilities to develop theories, to test the theories, and to understand the universe at increasingly precise levels.”
- The Emotion Universe: Marvin Minsky – “To say that the universe exists is silly, because it says that the universe is one of the things in the universe. So there's something wrong with questions like, What caused the Universe to exist?”
- The Computational Universe: Seth Lloyd – “Every physical system registers information, and just by evolving in time, by doing its thing, it changes that information, transforms that information, or, if you like, processes that information. Since I've been building quantum computers I've come around to thinking about the world in terms of how it processes information.”
* Go to Universes, released November 7, 2002 by The Edge

Wednesday, November 06, 2002

Article : Studying Knowledge Management in Information Systems Research - Discourses and Theoretical Assumptions : By Ulrike Schultze and Dorothy E. Leidner - "In information systems, most research on knowledge management assumes that knowledge has positive implications for organizations. However, knowledge is a double-edged sword: while too little might result in expensive mistakes, too much might result in unwanted accountability. The purpose of this paper is to highlight the lack of attention paid to the unintended consequences of managing organizational knowledge and thereby to broaden the scope of IS-based knowledge management research. To this end, this paper analyzes the IS literature on knowledge management. Research articles published between 1990 and 2000 in six IS journals are classified into one of four scientific discourses developed by Deetz (1996). These discourses are the normative, the interpretive, the critical, and the dialogic. For each of these discourses, we identify the research focus, the metaphors of knowledge, the theoretical foundations, and the implications apparent in the articles representing it. The metaphors of knowledge that emerge from this analysis are knowledge as object, asset, mind, commodity, and discipline. Furthermore, we present a paper that is exemplary of each discourse. Our objective with this analysis is to raise IS researchers’ awareness of the potential and the implications of the different discourses in the study of knowledge and knowledge management."
* NOTE – Access the complete article in the print edition or order a reprint on-line
* Go to Studying Knowledge Management in Information Systems Research, published in the September 2002 edition of MIS Quarterly
Book : Sharing Expertise - Beyond Knowledge Management : By Mark S. Ackerman, Volker Wulf and Volkmar Pipek; To be published in November 2002 - "The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts … This book describes a more recent approach to knowledge management, which the authors call ‘expertise sharing.’ Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations."
* Go to this book at Amazon, Barnes & Noble
Lecture Transcript : The Next Frontier - ‘Intellectual Property’ and Intellectual Freedom : Presented by Marjorie Heins on October 18, 2002 - "Today I want to talk to you about a new battleground in the culture wars -- copyright. Or, as it is sometimes oxymoronically called, intellectual property. I say oxymoronic because literature, music, and other creations of the human imagination are not the same as land, cars, or corporate bonds – things we ordinarily think of as property. The media companies that control most copyrights in this country of course disagree -- which explains why copyright is such a hotbed of political strife today. For in order to protect their intellectual property, these companies have persuaded Congress to pass sweeping and troublesome new laws, with tongue-twister names like the Sonny Bono Copyright Term Extension Act and the Digital Millennium Copyright Act (or, for short, the DMCA) … Copyright, even more than other areas of law, is a special priesthood with its own rituals and incantations, incomprehensible to the uninitiated. But since it has now become a major free-speech battleground, it behooves us to try to untangle the doctrine and translate the sacred texts. I promise to do so this morning without resorting to legal mumbo-jumbo and thereby reducing you to a catatonic state. It helps that although the legal constructs can get convoluted, copyright law is basically about art, culture, and the human imagination, and therefore is full of marvels … So, here's the roadmap. First, perhaps the world's shortest introduction to copyright and its tenuous balancing act with free expression. Next, how Congress has frozen the public domain by continually extending the duration of copyright, and how a coalition including libraries has challenged that state of affairs in a case that was argued just last week in the Supreme Court. Finally, the mysteries of the DMCA, with its draconian restrictions on developing or discussing certain technologies that can be used to circumvent encryption systems for copyrighted works."
* Go to The Next Frontier
* Source: Originally encountered on the Scholarly Electronic Publishing Weblog
Report : Personal Technology Devices : "Are personal technology devices radically changing our lives or is it mostly just hype? We found surprising consensus among technology professionals in our latest survey of personal technology devices – including widespread agreement on which ones are most popular and which ones you can afford to do without … When asked what they would own if they could only have two personal technology devices, better than 4 out of 5 technology professionals surveyed chose cell phones, and half chose PDAs (including 16% who chose new “Hybrid” PDAs like the Handspring Treo and Kyocera Smartphone). Global Positioning Systems (GPS) also came in surprisingly strong, chosen by 23% of survey respondents … The survey, conducted Oct. 9 – 14, 2002, contained interviews with more than 700 members of the ChangeWave Alliance, a group of technology professionals who work in 20 vertical industries. The ChangeWave Alliance is composed almost exclusively of early technology adopters … Part One of this summary contains findings on the relative popularity of common personal technology devices, including cell phones, PDAs, MP3 players, 2-Way Messaging Devices, GPS devices, and electronic toll collection systems. Part Two contains our survey findings on the future of Mobile Communication Devices, MEMS Technology and Smart Sensors."
* Downloadable as a 50-page, 214 KB PDF file
* Go to Personal Technology Devices (in the October 2002 section), a ChangeWave Research Report provided by Red Herring

Tuesday, November 05, 2002

Article : Your Say - Linking KM to Real Business Needs : "For all the success stories that knowledge management has produced since the discipline was first introduced in a corporate setting, many organisations still fail to realise the true benefits KM implementation can bring. Simon Lelic talks to representatives from Aventis, Entopia, the IIMSI, TFPL and Verity, and discusses the importance of linking any KM programme with tangible business needs."
* Go to Your Say - Linking KM to Real Business Needs, published in the November 2002 edition of Knowledge Management (Access to other content is restricted to paid subscribers.)
Book (Forthcoming) : Bottom-Line Knowledge Management - Performance and Learning : By Kurt April and Carol Gorelick; To be published November 2002
* Go to this book at Amazon or Barnes & Noble
Conference Documents : Global Forum Conference : Held October 9, 2002 (Stockholm)
* Presentations include:
- Beyond the Technology Bubble - Intellectual Capital and Technology Hand in Hand, by Ms. Lili Goleniewski (483 KB) and Professor Leif Edvinsson (3.1 MB)
- Open Source - A Possible Way to Create Digital Democracy?, by Ms. Ylva Hambraeus Bjorling, Mr. Simon Brown (3.4 MB), Mr. Mårten Mickos (651 KB) and Mr. Zaheed Haque
- Stop Re-Inventing the E-Wheel! – How Do We Transfer Knowledge in the Global IT Society?, by Mr. Lennart Forsebäck (55 KB), Mr. Stuart Gannes (245 KB), Mr. Peter Johnston (2.3 MB), Mr. Nicholas You (7.1 MB) and Ms. Jennifer Corriero (54.1 MB)
- Reflection on the Milestones and Pitfalls in the Short History Of ICT Innovations and How to Foster Regional Innovative Climates, by Senator Pierre Laffitte
* Read summaries on-line and/or download the presentations
* Go to the Global Forum Conference, from The Stockholm Challenge
Presentation (Video) : The Networked World - Are We Ready For It? : Presented by Louis V. Gerstner on October 10, 2002
* This is a 27.5 minute presentation
* Go to The Networked World - Are We Ready For It?, hosted by MITWORLD
Research Project (Invitation) : International Research Project on Collaborative Climate and Effectiveness of Knowledge Work : To be conducted by Professor Karl-Erik Sveiby, Dr. Edward Truch and Dr. Roland Simons - "Would you like to improve the effectiveness of your knowledge work? Join our international research project on Collaborative Climate, a joint project by Henley Management College, Hanken Business School, Helsinki and Queensland University of Technology"
* Download the Invitation (6-page, 269KB)
* NOTE – There is a fee for participation
* Go to the International Research Project on Collaborative Climate and Effectiveness of Knowledge Work (Located in the November 2002 News section.)

Monday, November 04, 2002

Article : Paul O’Neill - Values into Action : By Martha Lagace - "Every company parrots the same phrase: ‘Our most important asset is our people.’ Real leaders know how to prove it, said U.S. Secretary of the Treasury Paul H. O'Neill … If you want to know whether you are part of an organization that has the potential for greatness, ask yourself three questions, advised Paul H. O'Neill, the U.S. Secretary of the Treasury, in a talk at Harvard Business School.
1. Am I treated every day with dignity and respect by everyone I encounter? O'Neill further clarified the question: Not 'some people' or 'not by the people who work for me' but by everyone I encounter.
2. Am I given the knowledge, tools, and support that I need in order to make a contribution to my organization—‘and this is the important part,’ he said—that gives meaning to my life?
3. Did somebody notice I did it?"
* Go to Paul O’Neill - Values into Action, published in the November 4, 2002 edition of HBS Working Knowledge
Article : Try Feedforward Instead of Feedback : By Marshall Goldsmith - "Giving and receiving feedback has long been considered an essential skill for leaders. As they strive to achieve the goals of the organization, employees need to know how they are doing. They need to know if their performance is what their leaders expect from them and, if not, they need suggestions on how to improve it. Traditionally, this information has been communicated in the form of feedback from leaders to their employees. And leaders, themselves, need feedback from their employees, in the form of suggestions for how to improve procedures and processes, innovative ideas for new products and services, and input on their own leadership styles. This has become increasingly common with the advent of 360° feedback … But there is a fundamental problem with feedback: it focuses on the past, on what has already occurred-not on the infinite variety of things that can be, in the future. As such, feedback can be limited and static, as opposed to expansive and dynamic …
Ten Reasons to Try Feedforward:
1. We can change the future
2. It can be more productive to help people be ‘right,’ than prove they were ‘wrong.’
3. Feedforward is especially suited to successful people.
4. Feedforward can come from anyone who knows about the task.
5. People do not take feedforward as personally as feedback.
6. Feedback can reinforce personal stereotyping and negative self-fulfilling prophecies. Feedforward can reinforce the possibility of change.
7. Face it! Most of us hate getting negative feedback, and we don't like to give it.
8. Feedforward can cover almost all of the same "material" as feedback.
9. Feedforward tends to be much faster and more efficient than feedback.
10. Feedforward can be a useful tool to apply with managers, peers, and team members."
* Go to Try Feedforward Instead of Feedback (Adapted from ‘Leader to Leader’, Summer, 2002), published in the November 2002 edition of the Link&Learn Newsletter
Book (Forthcoming) : Organizational Knowledge in the Making - Time, Breakdowns, and Narratives :
By Gerardo Patriotta; To be published March 2003 - "This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate."
* Table of Contents: // Part One: Epistemological Foundations // Introduction / Knowing and Organizing / Studying Organizational Knowledge // Part Two: Organizational Knowledge in Action // Tradition and Innovation at Fiat Auto / Knowledge-in-the-Making: The 'Construction' of Fiat Melfi's Factory / Breakdowns and Bottlenecks: Capturing the Learning Dynamics on the Assembly Line / Sense Making on the Shop Floor: The Narrative Dimension of Organizational Knowledge // Part Three: Building a Theory of Knowledge in Organizations / Action, Content, and Time: A Processual Model of Knowing and Organizing / Re-thinking Knowledge in
* Pre-order this book at Amazon, Barnes & Noble, or Oxford University Press
* Checkout Gerardo Patriotta’s site at the Rotterdam School of Management
Presentation : Measuring the Information Economy : Presented by Andrew Wyckoff at the WITSA Public Policy Meeting on October 24, 2002
* Downloadable as a 15-page, 187 KB PDF file or 514 KB PPT file
* Go to Measuring the Information Economy (in the 2002 Presentations section)
* NOTE – For access to the full 2002 report, go to the OECD
Program : Nerve : "The Cap Gemini Ernst & Young Center for Business Innovation seeks to anticipate and shape the evolution of business. We achieve this mission, in part, through our collaboration with a diverse network of leading thinkers. We do this as well by focusing our research broadly, scanning the world for scientific advances, technological developments, and social and business trends that precede major shifts in our capabilities and in our view of the world … Nerve is the name of a program launched by the CBI in 2001. The mission of Nerve is to sense, capture, and communicate signals that point to imminent change and to examine nascent shifts that will come to transform all aspects of economic activity … Nerve focuses its exploration at the intersection of science and society where bold experiments are probing all aspects of the human experience: art, technology, the physical environment, emotions, jurisprudence, public policy, and business."
* Go to Nerve
* Checkout the Agenda for Nerve 2002, held October 23-24

Sunday, November 03, 2002

Book : Partnering - The New Face of Leadership : Edited by Larraine Segil, James Belasco and Marshall Goldsmith; Published November 2002 - "The future of business growth is in the partnerships that companies and their executives form. ‘Partnering’ explains how critical it is for business leaders to ‘partner’ effectively, and features original contributions from more than 30 thought leaders"
* Table of Contents: Part I: Building Successful Organizations through Partnerships // 1. The Changing Role of Leadership -- Marshall Goldsmith / 2. Use the Balanced Scorecard to Partner with Strategic Constituents -- Robert Kaplan and David Norton / 3. The Demise of the Celebrity-Leader and the Rise of Partnership -- Sally Helgesen / 4. Leadership Partners: September 11, 2001 -- Don Shepperd / 5. Leading Organizations into Partnership -- Elizabeth Pinchot & Gifford Pinchot // Part II: Partnerships and Teambuilding: Emerging Dimensions for the Leader as Partner / // 6. Leadership Partnering for Performance: Using Situational Leadership(r) II -- Ken Blanchard / 7. Leadership-as-Partnership -- Russ Moxley and John Alexander / 8. Where Team Performance Fits in a Balanced-Leadership Approach --Jon Katzenbach / 9. Leaders Must Build Cultures of Collaboration -- Jim Kouzes and Barry Posner / 10. The Learning Leader as Partner -- Judy Rosenblum and Cheryl Oates / 11. The Multiplicity of Roles and Demands for the Leader as Partner -- Debra Noumar and Warner Burke / 12. The Accidental Partner -- Harvey Robbins / 13. Rub Somebody the Right Way -- Bob Nelson / 14. Leadership, Management, Partnership & Diversity -- Roosevelt Thomas Jr // Part III: Becoming a Global Leader Through Partnerships // 15. Leadership and Alliances -- Larraine Segil / 16. Becoming a Culturally Literate Leader in a Global World -- Bob Rosen / 17. A Contrast of European and American Leadership Styles -- Stephan A. Friedrich, Hans. H. Hinterhuber, D. Quinn Mills, and Dirk Seifert / 18. The Global Leader as Partner -- Maya Hu-Chan & Brian Underhill / 19. Leadership and the Rapidly Changing Global Environment -- Fariborz Ghadar / 20. Dilemmas of Multi-cultural Leaders -- Fons Trompenaars and Peter Woolliams / 21. The Reality of Political Power -- Kim Campbell / 22. Global Companies, Global Society: There is a Better Way -- Nancy Adler // Part IV: The Leader as Partner: Succeeding in a Complex World // 23. The Leader as Partner-Coach and People Developer -- James Belasco / 24. The Power of Focus -- Brian Tracy / 25. Five Touchstones to Authentic Partnering as a Leader -- Kevin Cashman / 26. How High-impact Leaders Use the Power of Conversation to Build Partnerships -- Phil Harkins / 27. The Leader in the Digital Age -- Elliot Masie / 28. Legacy Consciousness: An Essential Leadership Role -- Beverly Kaye and Betsy Jacobson / 29. Connecting Who We Are With What We Do -- Dick Leider / 30. The High Self-Esteem Leader -- Nathaniel Branden
* Go to this book at Amazon or Barnes & Noble
Book and Companion Web Site : Competitive Strategy Dynamics :
By Kim Warren; Published August 2002 - "Strategy Dynamics was developed to improve the teaching and practice of strategic management. The principles and frameworks behind the Strategy Dynamics approach are built on sound theoretical foundations that have implications throughout the management field, as well as in many others."
* Table of Contents: The Critical Path - the Meaning of ‘Dynamics’ / Strategic Resources - the Fuel of Firm Performance / Getting Specific - Quantifying Change / Building the Machine - Reinforcing Feedback between Resources / Removing the Brakes - Balancing Feedback Holds Back Growth / The Strategic Architecture - Designing the System to Perform // Pt. II Further Concepts // The Hard Face of Soft Factors - the Power of Intangible Resources / Into Battle - the Dynamics of Rivalry / Building the Capability to Perform / Keeping the Wheels on the Road - Steering the Dynamics of Strategy / Further Developments on Existing Strategy Concepts
* Go to the Companion site -
Strategy Dynamics, which provides:
- Information about the approach
- Training and development with The Centre for Strategy Dynamics
- Learning materials available from Global Strategy Dynamics
- Map and model your own business challenges
- The reference : Competitive Strategy Dynamics from Wiley
* Go to this book at Amazon, Barnes & Noble or Indigo
Presentation : Portals, Blogs, & RSS - Why They are Your Future :
Presented by Jenny Levine on
September 9, 2002
* Table of Contents: Portals, Blogs, & RSS: why they are your future / What Is A Portal? / What Is A Portal? / Why Consider Going Portal? / Why Consider Going Portal? / Portal Software / No One Ring to Rule Them All / What Is A Blog? / Blog History / Blog Software / Collaborative Blogging Software / How to Find Blogs / Tracking Blog Discussion Topics / Library/Librarian Blogs / Examples -- Librarians / Examples -- Libraries / Blog Initiatives / Blogging Has Arrived -- Books / Potential Applications in Libraries / RSS News Feeds / RSS News Feeds / Why RSS > Sliced Bread / Why Should You Care? / Radio’s News Aggregator / What an RSS Feed Looks Like / Look for the Orange XML Buttons / Look for the Orange XML Buttons / Sample Feeds / Sharing News and Knowledge / Sharing News and Knowledge
* Go to Portals, Blogs, & RSS - Why They are Your Future
Research Centre : Centre for the Network Economy : "a multidisciplinary research programme based at London Business School focused on the successful management, governance and societal impact of commercial enterprises in the Network Economy"
* Content is organized into the following sections: Current Projects, Digital Divide, Events, Experts, Published Papers, Related Resources and Working Papers
* Go to the Centre for the Network Economy