Saturday, November 02, 2002

Community : Community Wireless :
"an umbrella organization - representing the needs of the emerging community networks … In short we represent a global dream... and it's out there. Happening. Right now … Using 'off the shelf' and license-free Wireless LAN technology (802.11) various groups and individuals are embracing bandwidth and content, and sharing it with their community … But it's not restricted to Internet access, just think of the possibilities: Neighbourhood Groups and Local high-speed P2P Networking; Neighbourhood Watch/Surveillance using X10 devices; Community game servers; Connectivity to Rural/remote sites, previously limited by cables; High speed Video Conferencing; High speed Mobile content; Localised 'Open Access' TV and Radio stations (streaming audio/video) … The list goes on! It may seem like hot air, but it is very real … It’s the Organic Internet. The Internet re-born. The Internet the way it should be: Free from the restrictions of ‘Corporate’ thinking, and Revenue strategies; Free from ‘profit over performance’; Run by the users, for the users … And all it takes, is like-minded individuals and groups to open up their Network and spare bandwidth, to anyone and everyone."
* Go to Community Wireless
* Source: Originally encountered on the Smart Mobs Weblog
Book (Forthcoming) : Gifts of Athena - Historical Origins of the Knowledge Economy : By Joel Mokyr; To be published December 2002 - "The growth of technological and scientific knowledge in the past two centuries has been the overriding dynamic element in the economic and social history of the world. Its result is now often called the knowledge economy. But what are the historical origins of this revolution and what have been its mechanisms? In The Gifts of Athena, Joel Mokyr constructs an original framework to analyze the concept of 'useful' knowledge. He argues that the growth explosion in the modern West in the past two centuries was driven not just by the appearance of new technological ideas but also by the improved access to these ideas in society at large--as made possible by social networks comprising universities, publishers, professional sciences, and kindred institutions. Through a wealth of historical evidence set in clear and lively prose, he shows that changes in the intellectual and social environment and the institutional background in which knowledge was generated and disseminated brought about the Industrial Revolution, followed by sustained economic growth and continuing technological change … Mokyr draws a link between intellectual forces such as the European enlightenment and subsequent economic changes of the nineteenth century, and follows their development into the twentieth century. He further explores some of the key implications of the knowledge revolution. Among these is the rise and fall of the 'factory system' as an organizing principle of modern economic organization. He analyzes the impact of this revolution on information technology and communications as well as on the public's state of health and the structure of households. By examining the social and political roots of resistance to new knowledge, Mokyr also links growth in knowledge to political economy and connects the economic history of technology to the New Institutional Economics. The Gifts of Athena provides crucial insights into a matter of fundamental concern to a range of disciplines including economics, economic history, political economy, the history of technology, and the history of science.”
* Go to this book at Amazon or Barnes & Noble
* Source: Originally encountered on The Knowledge Problem Weblog
Organization (New) : Institute for Computer Policy and Law : Announced by EDUCAUSE and Cornell University on October 30, 2002 - "provides leadership to colleges and universities in developing technology policies. Founded in 1996 at Cornell University, the Institute incorporates experts from a wide variety of fields, including chief information officers, judicial-system administrators, librarians, attorneys, policy advisors and many others. The Institute supports the professional development of information technology, policy and legal professionals within higher education to facilitate the creation and administration of effective information technology policies. It also monitors and analyzes changes in technology and law to assess the impact of those changes on academic information technology policy … Topics of interest include: The policy-development process, including stakeholder identification and aligning technology policies with the existing organizational culture; User education and training, highlighting effective and exemplary programs developed at colleges and universities around the country; Key areas of institutional interest and potential liability, such as privacy, harassment, intellectual property, and first-amendment issues … Some of the Institute's major activities and services are: The annual ICPL seminar on the Cornell University campus, next scheduled for July 8-11, 2003; A resource library including links to hundreds of online policies from colleges and universities around the country; Workshops, seminars, and presentations, including in particular pre-conference workshops at various EDUCAUSE events; The EDUCAUSE Policy and Law Constituency Group and the associated mailing list."
* Go to the Institute for Computer Policy and Law
Statement : Innovation Statement – Victorian Government Driving Innovation : Announced October 31, 2002 - "Victorians. Bright Ideas. Brilliant Future. … Innovation is not only about technology. Innovation is about people … It is about making sure we use ideas, technology and knowledge to give all Victorians a higher standard of living, more satisfying and rewarding jobs and a better environment in which to live, work and raise their families … Innovation benefits the Economy by driving economic growth, attracting global investment and keeping and attracting skilled and talented people … Innovation benefits the Community by driving advances in medical treatment and health care and delivering better transport and communication … Innovation benefits the Environment by creating new ways to conserve, manage, protect and efficiently use our natural resources."
* The Innovation Statement is comprised of the following chapters:
- Innovation and Victoria
- Generating New Ideas, Skills and Knowledge
- Turning Ideas into Businesses
- Driving Business Innovation
- Targeting Strategic Capabilities
- Innovation, Benefiting Rural and Regional Victoria
- Innovation across Communities and Government
* Go to the Innovation Statement
Webinar (Upcoming, Free) : Survival is Not Enough : To held November 20, 2002 from 12:00 to 1:00 (EST); Presented by Seth Godin - "The core of Godin’s thesis is this: organizations that welcome a changing environment, that embrace change instead of fighting it and that measure the results of their actions (and do something with those results!) will always defeat more traditional companies. Should we shut down our factories and build a very different kind of organization? … There’s a breakthrough idea here, one that affects just about every company, large and small. The fear that grapple with whenever our worklife changes can be debilitating… and today’s environment is making that fear a more common emotion. There’s a different way, one that’s positive instead of negative, and filled with significant upside opportunity … Seth Godin is one of the country’s top-ranked public speakers. You may disagree with him, but you’ll certainly be challenged to push your notions of what it means to deal with change to the limit."
* Register for Survival is Not Enough, hosted by the CBI Global Network
* You may also be interested in Seth’s Books (including “Survival is Not Enough”) or his Weblog
* Source: Originally encountered in the November edition of Business Innovation newsletter

Friday, November 01, 2002

Article : It's True - Lead and They Will Follow : By Barry J. Wolfson - "Leadership has sometimes been described as taking people to a place that they would not normally go to on their own. Once a sound strategic planning process has determined what that place should be it is the leader's prime and fundamental responsibility to assure that the full resources of the organization are effectively brought to bear to achieve that destination. … An effective planning process will systematically examine the company's situation, its assumptions about the future and its current and required competencies. It will then bring the management team to consensus on a future course and direction for the firm. The output should be a vision: a realistic, credible, attractive future for the organization. An effective planning process will also be participative in nature. A team of people will provide input from different functional and personality perspectives and their participation will create the buy-in necessary for successful implementation. But at the end of the day it is the organization's leader who has to be the chief steward of the vision. It is he or she who has to be obsessed with the desired outcome."
* Go to It's True - Lead and They Will Follow, published in the November 2002 edition of The CEO Refresher
Book (On-line) : The Physical and Psychological Effects of Meditation –
A Review of Contemporary Research :
By Michael Murphy and Steven Donovan - "The results of scientific research on the subject of meditation are accumulating now, forming a publicly accessible body of empirical data that can serve generations to come. Unfortunately, however, these data are derived mainly from beginning practitioners of meditation, and taken as a whole do not reflect the richness of experience described in traditional contemplative teachings. They are also limited by the conventional scientific insistence that results be repeatable. Certain important experiences occur only rarely in meditation, and a science that disregards them loses important empirical results. For these reasons, contemporary research does not illumine the full range of experience described in the contemplative scriptures and the oral traditions from which they come. Modern studies give us only a first picture of the foothills, with a few glimpses of the peaks. Still, what they give us corresponds in several ways with traditional accounts."
* Table of Contents:
- Introduction
- Chapter 1: Scientific Studies of Contemplative Experience: An Overview
- Chapter 2: Physiological Effects
- Chapter 3: Behavioral Effects
- Chapter 4: Subjective Reports
- Searchable Bibliography of Meditation Research
* Go to The Physical and Psychological Effects of Meditation, hosted by the Institute for Noetic Sciences
Article : Vision - Do You "Believe in Stuff"? : "Vision is crucial; it is the capacity to ‘see the invisible, so that we can do the impossible.’ This sort of vision is what leads to creativity, innovation, insights, and brilliant solutions to nagging problems. It's what, as Oscar Wilde might have said, lifts us out of the gutters and into the stars. Yet despite all of the talk about ‘the vision thing’ in politics, corporate leadership, and daily life, real vision seems in short supply just when it is in great demand … Six tips for awakening vision:
1. Reflect and remember.
2. Find inspiration.
3. Take a stand.
4. Make it actionable.
5. Post reminders.
6. Be the change
For more food-for-thought on vision and visionaries, see the links following this article. For help in clarifying and making progress towards your own vision for inspired livelihood or conscious enterprise, contact us at Ivy Sea to explore the possibilities."
* Go to Vision - Do You "Believe in Stuff"?
Book Summaries : getAbstract :
"Our mission is to provide executives worldwide with the best in business knowledge. We deliver this knowledge in concise Abstracts of the latest, sharpest and most relevant books ... Abstracts are 5-page summaries of the best Business Books. Access more than 2000 Abstracts! New titles every day. Choose between Adobe PDF and Palm Format. Immediate delivery via e-mail … Our Abstracts come in four languages English, German, Spanish and Chinese."
* Abstracts are available via:
- KnowledgePass - “Unlimited access to the Abstract Library plus the Abstract-by-Email Service. $159.- for six months. ($299.- for 12 months.)”
- Single Abstracts – “(US$ 9.80) Browse our Abstract Library below to download specific Abstracts. Immediate delivery via e-mail.”
* Try a couple of Free Abstracts
* Go to getAbstract
Directory : A Directory of European Innovation : "It is now widely accepted that innovation is an ongoing, iterative process, not simply an aggregation of linear transfers of new knowledge from the research base to industry. It requires interactions, often over extended periods of time, between actors drawn from a variety of economic sectors, scientific and technological disciplines, and regions – investors, entrepreneurs, researchers, large firms, public authorities, consumers and others … A key function of Innovation & Technology Transfer has always been to facilitate networking among these actors, not only spreading new ideas but providing contact details which will allow readers to acquire further information about subjects that particularly interest them. This directory gathers key innovation contact information in one place, and is intended as a tool for networking and service access, both for established innovators and for newer members of the European innovation community."
* Go to A Directory of European Innovation, an October 2002 Special Edition of the Innovation and Technology Transfer
* Source: Originally encountered on the Innovation Tools web site

Thursday, October 31, 2002

Article : The Situal is a Large-scale Consumer of (Good) Stories : By Henrik S. Kristensen - "The modern human being, the situal, tries to find the meaning of life in the stories of companies and products. Our need for stories that provide meaning is thus primarily satisfied in the commercial sphere. We are in demand of aesthetics, emotions and meaning - both in our workplace and on the market. And now, as something relatively new, commercial products are also able to satisfy existential needs. Life is given meaning through our consumption."
* Go to The Situal is a Large-scale Consumer of (Good) Stories, from the Copenhagen Institute for Futures Studies
Books : Best Business Books 2002 : "Our second annual guide includes 10 essays covering subjects of perennial interest — management, leadership, strategy, and ethics — and new topics relevant to this particular time, including globalization, managing in the ‘new Europe,’ the science of networks, and women leaders … Books are not simply reflections of the culture: In no small way, they are the culture. One can, quite literally, read the battering Western capitalism has taken in the past year in the reflections of management and business authors. ‘How-to-do-it books poured off the presses in the boom years,’ writes Frances Cairncross, management editor at The Economist, in her essay on business-ethics books. ‘Now, business gurus generally distance themselves a little more.’ … The editors of strategy+business applaud this new thoughtfulness, and in this, s+b’s second annual guide to the best business books, we strive to guide our readers to the handful of works that we believe provide wisdom appropriate to this puzzling, critical economic moment. Once again, we’ve set our sights on identifying both new books and old favorites that pose stimulating questions and offer ideas and insights from (and for) business strategists, practitioners, and thought leaders."
* Go to Best Business Books 2002
Tool (Multilingual Dictionary) :
LISA Toolbar :
"enhances your ability to look up multilingual dictionary definitions from anywhere on the web and takes only seconds to install … When the LISA Toolbar is installed, it will appears along with the Internet Explorer toolbar."
* Features include:
- Dictionary: Enter or copy a word in the corresponding text box and press Enter or click on the "dictionary" button to query words in the Logos dictionary
- Wordtheque: Enter or copy a word in the corresponding text box after first setting the default language in the pull-down menu, and press Enter or click on the ‘wordtheque’ button to query words in the Wordtheque, the Logos electronic library.
- Conjugator: Enter or copy a word in the corresponding text box and press Enter or click on the ‘conjugator’ button to query verb conjugations in the Logos universal verb conjugator.
* Go to the LISA Toolbar
e-Journal : Information Integration : IBM Systems Journal, Vol 41 No. 4, 2002 - "In our Web-connected world, a business enterprise must have timely information in order to survive. But the applications that collect and manage the information may have been developed independently, over years, using different products and technology. How can such information—scattered across multiple databases and applications—be collected and integrated for access in real time? This issue contains an introductory essay and 10 papers that discuss aspects of information integration, from research challenges to technology and products. A paper on transaction compensation and a proposal for managing ‘spam’ are also included."
* Articles include:
- The integration of business intelligence and knowledge management, by W. F. Cody, J. T. Kreulen, V. Krishna, and W. S. Spangler
- Information integration: A research agenda, by A. D. Jhingran, N. Mattos, and H. Pirahesh
- Information integration: A new generation of information technology, by M. A. Roth, D. C. Wolfson, J. C. Kleewein, and C. J. Nelin
- Using flows in information integration, by F. Leymann and D. Roller
- Bringing together content and data management systems: Challenges and opportunities, by A. Somani, D. Choy, and J. Kleewein
- and more …
* Go to Information Integration
Webinar (Upcoming, Free) : Measuring eLearning Effectiveness - Score Carding Performance : To be held November 5, 2002 - 11:00am to 12:00pm Pacific Time; Presented by Brian Petersen - "Is your organization having difficulty in measuring the effectiveness of your eLearning program? … This iSeminar will provide you with a framework and a procedure for scorecarding the performance of your eLearning solution … You will learn: How to determine performance criteria for measuring eLearning effectiveness; How to identify key stakeholders within your organization who have a vested interest in your eLearning programs; A technique on how you can convert the raw data from your performance criteria and input it into a scorecard … The scorecard will provide you with quantitative data that allows management to modify and improve your eLearning programs on an on-going basis."
* Register for Measuring eLearning Effectiveness - Score Carding Performance, hosted by Interwise

Wednesday, October 30, 2002

Article : Karen Stephenson’s Quantum Theory of Trust : By Art Kleiner - "Companies can analyze, engineer, and elevate their own human networks, says the pioneering social scientist … Think back to a conversation you had months ago with someone you know well enough to trust, but with whom you haven’t spoken since. Chances are you’ll remember only vague outlines of the exchange. Call the person and raise the same subject again, though, and more likely than not, the two of you will find yourselves picking up where you left off, remembering the details of significance and expanding into new areas … To Karen Stephenson, a maverick yet influential social network theorist, the association between trust and learning is an instrument of vast, if frequently untapped, organizational power. The act of reconnecting and talking with a trusted colleague generally triggers a resurgence of mutual memory, opening the gates to fresh learning and invention. This phenomenon, Professor Stephenson contends, is just one example of the direct cognitive connection between the amount of trust in an organization and its members’ ability to develop and deploy tacit knowledge together. Because networks of trust release so much cognitive capability, they can (and often do) have far more influence over the fortunes and failures of companies from day to day and year to year than the official hierarchy."
* Downloadable as a 14-page, 339 KB PDF file
* Go to Karen Stephenson’s Quantum Theory of Trust, published in the Fourth Quarter 2002 edition of strategy + business
* Be sure to checkout the Resources
Article : Trust – Where Business Meets Its Karma : By George Pór; Published October 29, 2002 - "Introductory chapter on the economic value of trust-based relationships … We’re here in this conversation because a shared sense of attention ('shared-attention,' for short) to what each of us cares about and what our joint undertaking needs in order to grow and evolve. Whether that undertaking is a collaborative inquiry or a joint business project, our trust is at the heart of its success … For the last few years, trust has been steadily moving to the center of attention of a growing number of economists, managers, sociologists, marketers, virtual community designers and e-commerce professionals. What’s behind the buzz? Why now? Isn’t the trust/distrust question as old humankind itself? … What triggered the celebrity status of trust among the critical issues of our times is that relational—or social--capital became the most solid currency in knowledge-intensive economies. When the difference between trust and distrust in the relationships between employees and company, buyers and sellers can make or break mutual satisfaction, then trust has significant economic value."
* Go to Trust – Where Business Meets Its Karma, published on the Knowledge Board
Book (Forthcoming) : Working Identity - Unconventional Strategies for Reinventing Your Career : By Herminia Ibarra; To be Published January 2003 - "Most of us will navigate at least one major career change in our lives. Not a simple ‘job hop,’ but a life-altering transition that will require us to abandon years of investment in a career path. It's an exhilarating, terrifying decision that will change not just what we do, but who we are … While most career experts say we must begin with a careful assessment of our skills and interests in order to discover the perfect career match, Herminia Ibarra says that advice is backwards. Instead, knowing what we really want to do is the result of doing and experimenting. She argues that we harbor a whole cast of ‘possible selves’ we might become. And it is by continuously testing these possible futures-not by examining our past-that we learn what and who we want to be … Drawing from in-depth research on managers and professionals in transition, Ibarra describes reinvention as an iterative process of trial and error. Through engrossing stories of successful career-changers-from a literature professor-turned-stockbroker to a investment banker turned novelist-she unveils a new model for change based on three ‘acts of reinvention’: experimenting with new activities, interacting in new networks of people, and constantly reworking the story of our changing identity … Reinventing the act of reinvention itself, Working Identity dares the dreamer in each of us to craft a more fulfilling future.”
* Go to this book at Amazon or Barnes & Noble
Conference Report : Does Europe Lead the World on Knowledge Policies for Social Capital? : By Chris Macrae; Published October 30, 2002 - "Until very recently, I used to think that the USA was the clear leader of the knowledge economy, with other countries destined to be followers in its wake. It fathered the software tools we use together with much of the information architecture of nets and webs. It originated great virtual communities and manifestos from The Well to Profiles of West Coast teenagers created our understanding of the net generation due to detailed research by the likes of Don Tapscott. Similar surveys have been taken to the American workplace to produce manifestos like that of Work2.0 by Bill Jensen. Directly, and indirectly, the US government sponsored great knowledge taxonomy websites like Brint and some of the landmark models for open information usability (the US Inland Revenue Service web remains a model for ease of use and more informed citizen participation) … Equally, networks of Knowledge Management gurus like Debra Amidon’s KM 100m whilst worldwide, appeared to have their centre of gravity in the USA, as did genres like Communities of Practice, Learning Organisation Systems, Social Network Maps and clusters of leading innovation strategists such as Hamel, Prahalad, Collins and Tapscott … But then in the last 2 years, I have come across three emerging and interconnecting pathways to the knowledge economy, nurtured and animated by The European Union"
* Go to Does Europe Lead the World on Knowledge Policies for Social Capital?, published on the Knowledge Board
* Be sure to checkout the materials Chris cites:
- The Intangibles Age Report (Downloadable as a 62-page, 439 KB PDF file, published October 2000)
- Social Capital Idea Leadership
Special Report : When Good Management Shows - Creating Value in an Uncertain Economy: By Jane C. Linder and Brian McCarthy; Published September 2002 - "Does it matter how executives manage for a recession? Without question! Organizations that manage well improve their performance relative to their competition. And the competitive advantage they get lasts for years. How do companies achieve this competitive advantage? The winners manage for value all the time and pull away from the pack when a downturn highlights their distinctiveness. Boom times float all boats; in a downturn, superior firms rise to the top. And winning firms make smart moves during the downturn itself, not to establish their strategic position, but to strengthen it."
* Downloadable as a 12-page, 1.4 MB PDF file
* Go to When Good Management Shows, from Accenture

Tuesday, October 29, 2002

Article : Introduction to KM in the Public Sector : By Fernand Schmetz; Published October 29, 2002 - "In everyday life, we get lots of information. Most of it won’t modify our way of working but some of it can turn out to be very useful for it induces a reaction which is very beneficial. It helps us to achieve one of our projects. As far as we develop demanding and ambitious projects, we must resort to a knowledge management which will enable us to progress towards their achievement … This management of knowledge can develop according to different directions: Keeping a lookout, with the help of sophisticated search engine in order to find on the web or in the enterprise any information bringing this project further and enabling us to have a comparison with that of « competitors »; Classifying all this information with potential use for the enterprise on a very accessible medium which enables friendly and intuitive use; Developing new tools for representing information , namely through a categorising and mapping process. This would enable us to use plenty of unstructured information; Making the information transformation optimal through promoting information sharing within communities or through developing data base with the best practices."
* Go to Introduction to KM in the Public Sector, posted by the Knowledge Board community
Article : Open-Market Innovation :
By Darrell Rigby and Chris Zook; Published October 29, 2002 - "A growing number of companies are moving in the direction of open-market innovation, an approach that brings the benefits of free trade to the flow of new ideas. By opening their innovation borders to vendors, customers and even competitors, companies are increasing the import and export of novel ideas … A Bain & Company survey of more than 200 senior executives around the globe found evidence of pent-up pressure to pursue open-market innovation. Even in the throes of a global recession, often a time of restructuring and cost reduction, 80% of respondents rated ‘becoming more innovative’ among their top three priorities. Nearly two-thirds admitted their firms were not ‘close to full potential’ in tapping outside ideas and deemed such action a ‘big opportunity.’ Perhaps most astounding, 91% of executives across all industries named increasing their capacity for innovation ‘critical to creating future competitive advantage and earning profits.’ … It's time to do "research without walls," as drug maker Eli Lilly says."
* Go to Open-Market Innovation, from Bain & Company
Conference Presentations : ActKM 3rd Annual Conference : Held October 22, 2002 (Canberra, Australia)
* Presentations include:
- A Fleet (or Asset) Lifecycle KM Architecture, by Dr Bill Hall
- Austrade’s Information Age Project, by Greg Joffe
- Crafting a Knowledge Strategy, by Shawn Callahan
- Focusing on Cultural Aspects of Knowledge Management, by Tracey Dalitz
- Karl Popper and Knowledge Management , by Jeremy Shearmur
- Knowledge Management and Warfare in the Information Age, by Dr. Michael Evans
- The Nexus Between Knowledge Management and Futures Studies, by Brett Peppler
* NOTE – You must be a member of
act-km to access these files (membership is free)
* Go to the ActKM 3rd Annual Conference
* Source: Originally encountered on the act-km mail list
eZine : Artificial Intelligence - Technology with a Future :
* Articles include:
- AI: Past, Present and Future, by Federico Barber, Vicente J. Botti, and Jana Koehler
- Spoken Communication with Computers, by Francisco Casacuberta-Nolla
- Progress in AI Planning Research and Applications, by Derek Long and Maria Fox
- Trends in Automatic Learning, by Ramon López de Mántaras
- Knowledge-Based Systems, by José Mira-Mira and Ana E. Delgado-García
- Multi-Agent Systems, by Carles Sierra
- Artificial Intelligence and Education: an Overview, by Maite Urretavizcaya-Loinaz and Isabel Fernández de Castro
* Download the entire journal as a 60-page, 1.3 MB PDF file or download individual articles
* Go to Artificial Intelligence - Technology with a Future, Vol. III, Issue no. 5 - October 2002 edition of UPGRADE, The European Online Magazine for the Information Technologies Professional
Webinar (Upcoming) : Driving Growth Through Innovation : To be held November 15, 2002 at 10:00am (PST) / GMT –08:00; To be presented by Robert B. Tucker, President of The Innovation Resource and author of Driving Growth Through Innovation (October, 2002) - "Only companies that can consistently bring imaginative, value-adding new products, services and value propositions to market will survive and grow in today's rapidly-changing markets. Yet, most companies today are frustrated by their inability to turn ideas into profitable realities. Their 'innovation process' is almost an oxymoron. In reality it is ad hoc, piecemeal, seat-of-the-pants – and heavily reliant on happy accidents … This is decidedly not the case at a small but rapidly-growing group of companies. In this session, acclaimed author and consultant Robert B. Tucker will condense the lessons learned from researching 23 Innovation Vanguard Companies – and the findings of his new book, Driving Growth Through Innovation: How Leading Firms are Transforming Their Futures. You’ll benchmark how they have revamped their innovation for success in today’s rapidly-changing markets … You will: Learn how to map out and implement your own 21st Century Innovation Blueprint that will enable you to win new customers, grow revenue, and sustain the momentum; Be reenergized by real world examples of innovators building the buy-in for their ideas; Understand the difference between innovation and creativity; Know how to enliven meetings with proven, powerful techniques that spark innovation; How to capitalize on the Driving Forces of Change; Create a system to ensure that good ideas don’t get lost – or show up in the hands of competitors"
* Register for Driving Growth Through Innovation, hosted by Webex
* Checkout other Upcoming Events or Recorded Events

Monday, October 28, 2002

Article : Knowledge and Learning :
By Hans Siggaard Jensen - "There are regions in Europe that do very well economically, even if they are not necessarily high-tech based. Outbacks in Sweden and parts of Italy have been studied and are examples of such regions … There are of course also very urban high-tech regions that exemplify a lot of what we associate with the coming knowledge society. Building strong networks between companies is part of both the high-tech and the outback-model … But what happens in networks? … When we look at these networks of companies, the thing that they most want to share and cooperate on, is the exchange of competence and learning … The constituting factors for the networks – that which makes them economically successful – are connections based on forms of learning, competence development as well as principles and problems of management and organisation … It has previously been a widespread belief that networks function if they provide immediate economic benefits for companies. But that does not seem to be the case. Instead learning is the key. Why is that?"
* Downloadable as a 1-page, 131 KB PDF file (Danish, English)
* Go to Knowledge and Learning, published in the October edition of Learning Lab Denmark Quarterly
* Other articles include:
- Integrating Research and Communication
- It’s Time for the Artists to Help the Poor Business People!
- Management Has to Bite off More
- Embracing the Economy of Patience
- How to Close the Digital Divide
Organization : Indian Library, Information Science and Knowledge Management Association (ILISKMA) :
"a national, independent, non governmental organization representing the interests of library and information devices and their users. It is the national voice of the library and information professionals and Knowledge Managers in India … In pursuing the objectives, ILISKMA embraces the following core values: We believe that people, communities and organizations need for their physical, mental, democratic and economic well-being, free access to information ideas and works of imagination; We believe that the provision and delivery of high quality library and information services help guarantee that access; We are committed to enabling other library associations and institutions giving training in library and information service in the country and their staff, to participate in the work of ILISKMA regardless of cast, creed, religion or region; We support and promote the principles of freedom of access to information ideas and works of imagination embodied in Article 19 of the Universal Declaration of Human Rights; We organize the right of all the library professional to engage in, and benefit from, its activities without regard to their state, ethnic origin, gender, language, political philosophy, race or region"
* Source: Originally encountered on the DIGLIB mail list
Community : KTweb : "Connecting Knowledge Technology Communities … created and managed by the MULTIPLE project, an Accompanying Measure to the European Commission's IST (Information Society Technologies) programme, and provides community services and support for projects within the "Information access, filtering, analysis and handling" (IAF) domain of that programme and related follow-on activities under the IST successor programme. The project runs for two years and targets R&D and business circles as the primary audiences … KTweb aims to provide a broad-based community-building and information awareness service for digital content, media and knowledge technologies falling within the IAF area, with a strong emphasis on cross-fertilization. It seeks to help identify and promote common R&D streams, while helping ongoing - mostly research-based - projects to bridge the gap to commercial viability of their results, as well as linking relevant projects and activities (both EU-funded and those undertaken at national level, by industry, and so on) … As well as providing information and interactive community facilities on this site, Workshops organized by KTweb will: help projects learn about the ways to achieve commercialization of their results; help technology and market players explore R&D issues and research activities; bring projects and market actors together, with a focus on planning and actions for project exploitation."
* Content is organized into the following sections: Events, KT Community, Markets, News, Newsletter, Projects, Quick Links and Resources
* Register “to receive Katie Webb's personalized e-mail alerts, and obtain access to enhanced features“
* Go to KTweb
* Source: Originally encountered on the Knowledge Board community
Report : Knowledge Management Market Steams Ahead : By Cathy O'Sullivan; Published October 24, 2002 - "Over the coming five years, the knowledge management (KM) software and services market will exhibit strong growth as more companies begin to understand how to apply KM practices for the improvement of enterprise value, predicts a new report from the research firm IDC … As a consequence, the Western European knowledge management market is expected to reach E4.2bn by 2006, representing growth of 24 per cent from 2001 to 2006. Across the software and services markets, the KM sectors where IDC expects the highest growth rates are KM access software (including intellectual capital management and enterprise information portals) and training and outsourcing services."
* Go to Knowledge Management Market Steams Ahead, reported on
* Here’s the original press release from IDC

Symposium Paper : Promoting and Disseminating Knowledge – The Public/Private Interface : By Stephen M. Maurer; Published September 2002 - "Ten years ago the phrase ‘public domain’ was a lawyer’s term – and a fairly obscure one at that. Today, it has become fashionable and even developed a kind of emotive content. This is all to the good if it refocuses attention on a critical issue: Who should own the work done at public institutions and why? … It will not do to say that all private/public transactions are ‘inappropriate’ or that all scientific results should be part of the ‘public domain.’ For one thing, the rhetoric is futile: Private/public transactions are a fact of life. The rhetoric is also wrong. This Paper documents numerous instances where private-public deals have produced science that could not be obtained in any other way. This does not mean that every transaction is a good idea, only that we need to think carefully … The conceptual challenge will not be easy. Scholars still ‘disagree over the basic premises, reasoning, and even utility of intellectual property law.’ Judges have yet to develop a clear dividing line between information that belongs in the ‘public domain’ and information that can be patented.. Finally, the theory of government-sponsored research is still an ‘emerging field.’ The good news is that scholars have produced a great deal of useful research over the past twenty years. This Paper pulls these scattered threads together … Part II (‘Theory of the Public Domain’) sets the stage by presenting an economic analysis of the public domain. It assumes that society has two goals: (a) maximizing scientific discoveries and (b) encouraging the practical use of information once discovered. It then provides a detailed framework for deciding when a strong public domain is likely to further these sometimes conflicting goals … Part III (‘Actors and Motives’) recognizes that public science agendas are frequently set by individuals who hold personal stakes in the outcome. It therefore explores the motives of individual decisionmakers including academic scientists, technology transfer offices, universities, governments, and corporations. It also collects examples of cases in which the interests of individual actors have sometimes diverged from ‘Society’ as a whole … Parts IV and V (‘Transactions’) review a broad assortment of transactions that universities and corporations have invented to promote scientific discovery and/or place information into the public domain. Many of these transactions are based on contracts, university policies, and other documents that were especially collected for this Paper. Interested readers can find this material in an on-line Appendix … Part VI (‘Government Intervention and Regulation’) reviews recent government efforts to regulate and influence private/public transactions … Part VII (‘Problems and Choices’) uses the framework developed in Parts II through VI to suggest possible improvements. These recommendations include (a) discouraging the current over-patenting of inventions through a ‘Compton Tax’ on royalties earned by faculty, (b) encouraging universities to reduce their reliance on exclusive licenses by adopting a new class of ‘Minimally Restrictive Agreements,’ and (c) providing fast track review for academic/commercial partnerships when faculty participants renounce all personal compensation. Part VII ends with a brief description of the leadership that will be needed to enact reforms … Part VIII presents a brief conclusion."
* Downloadable as a 97-page, 2.3 MB PDF file
* This link goes directly to the PDF file for - Promoting and Disseminating Knowledge
* Source: Originally encountered on the OLDaily newsletter

Sunday, October 27, 2002

Article : Change Agents at Work :
By Professor Phil Dover - "Change is endemic in both our private and public lives. For corporations – according to Fast Company – the choice is stark: “Change – or die” (Fishman, 1997). And yet – according to the same source – ‘Change: Few can do it, few can sustain it, few can survive it’ Moreover, there is substantial support for this viewpoint. Fully two-thirds of the Fortune 100 – and probably an equally significant proportion of small and mid-sized companies as well – claim to be in the midst of some type of revamping or major change that is aimed at the behavior and skills of hundreds to thousands of people at all levels. Worryingly, research at the Harvard Business School on the same Fortune 100 companies revealed that only 30% of change initiatives produced an improvement in bottom-line results that exceeded the company’s cost of capital, and only 50% led to an improvement in market share price. As the authors note (Pascale et al., 1997), ‘This discouraging result was not for lack of trying. On average, each of the companies invested $1 billion in change programs over a 15 year period.’ … Although these observations are dispiriting, the alternatives to not adjusting to change are even bleaker. Failure to recognize increasingly powerful drivers of change – rapid technology development, growing globalization of markets, shifting market boundaries, ever-more demanding customers, and intensification of direct and indirect competition – has brought once-powerful industry icons to their knees. Indeed, the demise of many was felt to rest in an inability (or unwillingness) to adjust their culture – the way employees think and act – as least as much as shortcomings in shifting strategy or process or corporate structure. For this reason the true goal of change programs is rightly culture change through the learning of new behavior and skills … Although there is some disagreement over the definition of change agent, they are the early adopters who must acquire through structured learning programs and other stimuli the new values, actions and skills required by the company. Through this knowledge they will act as a catalyst for the introduction of new ways of doing things across the four corners of the corporation. Their goal will be to act as a virus in infecting the host company … What follows is a description of a change agent program undertaken by Siemens Nixdorf and several observations about this program that served to highlight important learnings for managers evaluating their own change efforts, or just beginning to undertake such efforts." * Go to Change Agents at Work, published in the October 23rd edition of Babson Insight
* Other articles include:
- Using Alliances To Create Value And Competitive Advantage
- Avoiding the Unbearable Entropy of Entrepreneurial Being
Article : Controversy Incorporated :
By David Cogman and Jeremy M. Oppenheim - "Some of the best growth opportunities are found in fields loaded with ethical and moral difficulties, including biotechnology, providing public services for profit, serving low-income consumers in poor countries, and developing newly legal activities such as gaming. Companies working in these fields have had to make themselves more socially responsible to satisfy not only political activists but also their own shareholders. To make the most of these opportunities, companies should engage, not ignore, their opponents and learn as much as they can about the positions of all the stakeholders … The take-away - Companies working in contentious activities need to persuade everyone involved that they have a moral right to engage in and profit from these businesses. This collaborative approach may require a new attitude for companies used to driving for dominance in their conventional markets."
* Go to Controversy Incorporated, published in the 2002 Number 4 edition of The McKinsey Quarterly
Article : How Differences in Business Lingo and Procedure Can Impact Virtual Teams : "As U.S. companies coordinate business efforts domestically and abroad, the use of virtual teams has become increasingly more common. Today, it is unrealistic and expensive to bring together staff from corporate headquarters, employees at foreign subsidiaries, and even suppliers from different nations, to one location to discuss a particular project. Videoconferencing equipment, Internet or intranet communication, email, phone and fax open up the possibilities for employee interaction, regardless of the boundaries of location, space, or time. Knowledge management software, shared via a common network and user group, can link up company operations from Canada to the U.S. and Botswana and beyond."
* NOTE – Related Web links and a Comments button are available at the end of the article
* Go to How Differences in Business Lingo and Procedure Can Impact Virtual Teams, published in the October 23rd edition of Knowledge@Emory
* Other articles include:
- How Talent As A Competitive Advantage May Finally Break The Glass Ceiling
- Audio Chat, Chief Visionary Officers, Nap Rooms and Other Excesses of the New Economy Decade
Article : How Large Multi-Nationals Manage their Knowledge : By Marcus Birkenkrahe - "Knowledge management (KM) is not just IT, it isn’t just change management, or people management, and certainly it’s not only infrastructure. It should affect business strategy and it is supposed to be the cornerstone of competitive advantage in the knowledge economy. It might make you rich or, if you do it badly, cost you dearly. Some promise that it will feed your cat and take your kids to school, too. Some call it a fad, a guru invention and a moneyspinner for consultants … However, this ‘fad’ has been around for more than a decade. Drucker (1969) coined the term 'knowledge worker' and, at the beginning of the 1990s, two seminal articles were published on the importance of intellectual assets by Stewart (1991) and Nonaka (1991). But it was not until a few years later that KM emerged as a strategic issue. The practices listed as aspects of KM are diverse: new ways of working, distributed teams, learning organisation, communities of practice, communities of interest, and so on. Common to all KM approaches is a systematic approach to the creation, sharing, consolidation and use of knowledge. As simple as that. Or as complex as that, because these activities are all essentially human activities. Information technology, while helpful as an infrastructure, cannot bear the burden of managing our knowledge for us, as much as we might like it."
* Downloadable as a 12-page, 342 KB PDF file
* Go to How Large Multi-Nationals Manage their Knowledge, published in the Volume 4 Number 2 2002 edition of the University of Auckland Business Review
Book (and Companion Web Site) :
Living Networks - Leading Your Company, Customers and Partners in the Hyper-Connected Economy :
By Ross Dawson; Published October 2002 - "The networks are coming to life. Billions of humans and machines are linking as tightly as neurons in a brain, generating and exchanging ideas at unprecedented speed. In Living Networks, Ross Dawson offers a systematic executive's framework for taking advantage of this extraordinary transformation … Dawson shows how to lead organizations that leverage living networks as the most powerful source of new business value. He demonstrates how to use living networks to deepen relationships with customers and partners, promote "distributed innovation," and accelerate the creation of profitable new products and services. Finally, he shows how individuals can plug into living networks to liberate themselves from conventional organizations, earn more money, and achieve greater personal satisfaction."
* Content is organized into the following sections: Blog/Discussion, Book Contents, Free Downloads, Meet the Author, Reviews and Speaking/Workshops
* Go to Living Networks
* Go to this book at Amazon, Barnes & Noble or Indigo