Saturday, August 17, 2002

Article : Identifying Communities of Practice - Analysing Ontologies as Networks to Support Community Recognition : By Kieron O'Hara, Harith Alani, and Nigel Shadbolt; Published August 2002 - "Communities of practice are seen as increasingly important for creating, sharing and applying organisational knowledge. Yet their informal nature makes them difficult to identify and manage. In this paper we set out ONTOCOPI, a system that applies ontology-based network analysis techniques to target the problem of identifying such communities."
* Downloadable as a 14-page, 3.76 MB PDF file
* Go to Identifying Communities of Practice
Conference (Proceedings) : 2nd International Conference on Knowledge Management (I-KNOW '02) : Held July 11-12 2002 - ”The main focus of the conference is on applied research and best practice in the field of knowledge management with a strong focus on information technologies.”
* Conference Themes include:
- Keynotes
- Industry Presentations
- Metadata and Retrieval
- Visualisation and User Interfaces
- Knowledge Management in Heterogeneous Settings
- Process-Oriented Knowledge Management
- Management of Distributed Knowledge
- People-Oriented Knowledge Management
- Knowledge Sharing and Transfer
* Downloadable as a single zipped 25 MB file - or - individually
* Go to I-KNOW '02
Interview : How Does Your Knowledge Flow? An Interview with John Seely Brown : "Innovation has become a business buzzword lately. There are whole companies claiming not just to produce innovations but actually to be innovative organizations. Still, turning creative inventions into workable innovations remains one of the most difficult challenges facing business … To get real insight into innovation, we went to someone who has made a study of it. After more than two decades at the Xerox Palo Alto Research Center (PARC), including 10 years as director, John Seely Brown knows innovation from the inside. He has seen how innovation has—and famously hasn’t—happened … The key, JSB tells us, is how and where knowledge flows. Knowledge flows easily within a skunkworks, but it might take “operational judo” to get it to flow to other parts of a company. Even then, coordinating all those parts to turn an invention into an innovation requires as much creativity as the original invention. As for whether there can be innovative organizations ... well, that’s still an open question."
* Go to How Does Your Knowledge Flow?, published in the Spring/Summer 2002 edition of CSC World
Laboratory : Learning Innovations Laboratory (LILA) : "a learning community of organizational leaders who choose to learn at the frontiers of research and practice. This community seeks to understand how theories on human learning, innovation and organizational intelligence can enhance business strategies. LILA has a commitment toward:
- Collective learning: members listen to one another's experiences, challenges and solutions in common areas of interest.
- Creating portable knowledge: members explore and design frameworks, ideas, and lessons that work in a variety of settings across organizations.
- Knowledge mining: the community captures and shares wisdom from experiences and from the literature.
- Practical impact: LILA aims to support members in making real advances in the challenges that members face in their organization.
LILA convenes four intensive meetings per year. The participants and researchers co-define and update an evolving list of key topics that focus these meetings. In the meetings LILA members share their experiences and perspectives around these topics. Participants are also presented briefings from the literature, engage in workshops, and glean wisdom from the practical experience from their LILA peers … Between meetings, LILA researchers work with participants to co-create "evergreen" documents, share insightful articles, and advance their thinking around the group's questions. Members have continuous access to the developing documents and articles posted in the LILA Library. In addition, LILA members receive quarterly updates and have access to online focus conversations in the LILA Community Forum."
* Content is organized into the following sections: About, Community, Events, Featured Article, Join, Topics, and What’s New
*NOTE: Access to some areas restricted to Members
* Go to Learning Innovations Laboratory
Speech : Earning a Place in the Inner Circle : By Ralph W. Shrader, Booz Allen Hamilton Chairman & Chief Executive Officer; July 24, 2002 - "Five Keys to Earning a Place in the Inner Circle:
1. Be the best. Excellence at your craft is essential.
2. Keep your ego in check. Understand that you are an enabler of the business, that no-one is indispensable, and everyone deserves respect.
3. See beyond. Think strategically, see connections, envision outcomes, and invent a better way.
4. Tell it like it is. Don't be a yes-person. Give your boss honest, well-researched advice.
5. Do the right thing. Today more than ever, it's clear that core values and an inner-compass are paramount."
* Go to Earning a Place in the Inner Circle

Friday, August 16, 2002

Book : Knowledge Management for IT Professionals : By Trevor Howes and Tom Knight; Published August 2002
* Table of Contents:
What is KM? What does it mean for today's organizations? / A framework for combining and applying KM approaches to improve organizations' ability to deliver on strategic goals, and learn lessons from their own activities and the wider business environment / Help for managers to articulate the need for KM and gain business approval / Assistance in designing the new reality - looking in depth at role of and potential for technologies, processes, information, people, and leadership / Detailed analysis of tools and techniques, with case studies showing how these have been used in different organizations / Advice and guidance on implementing successful KM projects / Managing risks and benefits - ensuring the gains delivered don't wither away / Building links to BPR, quality and learning organization initiatives / Identifying the important trends to watch for
* Go to this book at Amazon or Barnes & Noble
Interview : Management Guru Tom Peters on Design : "Since the phenomenal success of ‘In Search of Excellence’ in 1982, Tom Peters has been considered the preeminent authority on business management. Here he talks with Peter Lawrence, chairman of Corporate Design Foundation, about the role design can play in business today."
* Go to Management Guru Tom Peters on Design, published in @issue: The Journal of Business and Design
* Source: Originally encountered on the Pure Content weblog
Report : The Digital Disconnect - The Widening Gap Between Internet-savvy Students and Their Schools : Published August 14, 2002 - "Using the Internet is the norm for today’s youth. A July 2002 survey by the Pew Internet & American Life Project shows that three in five children under the age of 18—and more than 78% of children between the ages of 12 and 17—go online. Due in large part to high profile and sometime controversial education technology public policy initiatives, it is conventional wisdom that much of this use occurs in schools. Not surprisingly, one of the most common activities that youth report undertaking online is schoolwork … Internet-savvy students rely on the Internet to help them do their schoolwork—and for good reason. Students told us they complete their schoolwork more quickly; they are less likely to get stymied by material they don’t understand; their papers and projects are more likely to draw upon up-to-date sources and state-of-the-art knowledge; and, they are better at juggling their school assignments and extracurricular activities when they use the Internet. In essence, they told us that the Internet helps them navigate their way through school and spend more time learning in depth about what is most important to them personally … Internet-savvy students describe dozens of different education-related uses of the Internet. Virtually all use the Internet to do research to help them write papers or complete class work or homework assignments. Most students also correspond with other online classmates about school projects and upcoming tests and quizzes. Most share tips about favorite Web sites and pass along information about homework shortcuts and sites that are especially rich in content that fit their assignments. They also frequent Web sites pointed out to them by teachers—some of which had even been set up specifically for a particular school or class. They communicate with online teachers or tutors. They participate in online study groups. They even take online classes and develop Web sites or online educational experiences for use by others … The way students think about the Internet in relation to their schooling is closely tied to the daily tasks and activities that make up their young lives. In that regard, students employ five different metaphors to explain how they use the Internet for school: The Internet as virtual textbook and reference library … The Internet as virtual tutor and study shortcut … The Internet as virtual study group … The Internet as virtual guidance counselor … The Internet as virtual locker, backpack, and notebook … For the most part, students’ educational use of the Internet occurs outside of the school day, outside of the school building, outside the direction of their teachers. While there are a variety of pressures, concerns, and outright challenges in providing Internet access to teachers and students at school, students perceive this disconnect to be the result of several factors …Students are frustrated and increasingly dissatisfied by the digital disconnect they are experiencing at school"
* Read it online or download the 37-page, 173 KB PDF file
* Go to The Digital Disconnect, published by Pew Internet & American Life, an initiatives of the Pew Research Center - part of the Pew Charitable Trusts
Research (Findings - Short) : Humans Born with Gift to Catch Cheats : Published August 13, 2002 - "Humans have a ‘cheat detector’ in their brains designed to spot individuals who renege on social contracts, scientists reveal today … Research on a patient in his fifties who suffered brain damage shows that recognising cheats is not part of general reasoning but is carried out by a specialised part of the brain … A second study, also published in the Proceedings of the National Academy of Sciences, shows this skill appears to be common to people from vastly different cultural backgrounds."
* Go to Humans Born with Gift to Catch Cheats
Tool (Calculator) : Layoff Calculator : "The layoff calculator estimates the probability that you will lose your job by year end 2002. The probability of losing your job is determined by where you live [in the USA], your occupation, the industry you work in, and if you work for a public company, then how well your company is doing as judged by stock investors. Your performance rating is also considered. The median probability of losing your job by the end of next year is 5%"
* Go to the Layoff Calculator, provided by -

Thursday, August 15, 2002

Article : Good Listening : By Margaret J Wheatley - "One of the easiest human acts is also the most healing. Listening to someone. Simply listening. Not advising or coaching, but silently and fully listening … Whatever life we have experienced, if we can tell someone our story, we find it easier to deal with our circumstances. I have seen the great healing power of good listening so often that I wonder if you’ve noticed it also. There may have been a time when a friend was telling you such a painful story that you became speechless. You couldn’t think of anything to say, so you just sat there, listening closely, but not saying a word. And what was the result of your heartfelt silence, of your listening? … This article is adapted from her most recent book Turning to One Another: Simple Conversations to Restore Hope to the Future (Berrett-Koehler Publishers, Inc., 2002)"
* Go to Good Listening, published in IONS Review
* Checkout Margaret J Wheatley’s other Writings
Article : Managing an Alliance Portfolio : James Bamford and David Ernst; Published in August 2002 - "Despite the ubiquity of alliances—and most big corporations now have at least 30—few companies systematically track the performance of their alliances as a whole. On the contrary, intuition and incomplete information guide the decisions of most companies, which fail to recognize performance patterns that might help them remedy weaknesses in the way they create and manage their entire portfolio of alliances … The take-away - Bringing an alliance portfolio back to health need not be rocket science. This article offers a scorecard to help companies assess and improve the performance of their individual alliances and of their alliance portfolio in general."
* Go to Managing an Alliance Portfolio, published in The McKinsey Quarterly
Book : The Partnering Intelligence Fieldbook : By Stephen M. Dent and Sandra M. Naiman; Published August 2002 - "The need to partner has never been greater. Our information-based economy requires organizations to reach out and connect with as many sources of knowledge as possible. Following on the success of Partnering Intelligence, Stephen Dent and Sandra Naiman offer a proven step-by-step process to help businesses form internal and external partnerships that add value to their organizations … The Partnering Intelligence Fieldbook outlines from start to finish the process for creating smart partnerships. Part One provides the PQ Assessment to measure partnering intelligence and examines the six essential partnering attributes. The Stages of Partnership Development in Part Two focus on ways the alliance can work together to accomplish the task it was formed to do. Cutting-edge exercises enlist the newest partnering technologies to accelerate movement through the stages of relationship development … Rich with practical tools and how-to techniques, The Partnering Intelligence Fieldbook features more than 100 self-assessment exercises, questionnaires, checklists, and examples, including sample agreements and contracts. All assessments are complete with scoring and interpretation guidelines for checking where you are on the path to becoming a smart partner."
* Table of Contents:
Part One: Assessing Your Ability to Partner / What Does It Take to Be a Smart Partner? / Examples of Partnerships / Partnering As an Activity / Measuring Your Partnering Intelligence: The PQ Assessment / The Six Partnering Attributes of Partnering Intelligence / Understanding the PQ Assessment Statements / PQ Assessment and Partnering Attribute Review / Action Planning / Self-Disclosure and Feedback / The JoHari Window: A Model for Self-Disclosure and Feedback / Assessing Comfort with Self-Disclosure / Assessing Comfort with Giving Feedback / Guidelines for Giving and Receiving Feedback / Win-Win Orientation / Assessing Orientation to Problem Solving and Conflict Resolution / Problem-Solving and Conflict Resolution Styles / Applying Assessment Results to Your Partnership / Ability to Trust / Assessing Trust Orientation / Ability to Trust As One of the Six Partnering Attributes / Assessing Ability to Trust / The Ten Categories of Trust / Future Orientation / Assessing Future Orientation / The Influence of Language on Future Orientation / Past Orientation and Reliance on Mental Maps / Comfort with Change / The Model for Managing Change / Assessing Change Orientation / Assessing Resistance to Change / Overcoming Challenges Related to Change / Comfort with Interdependence / Assessing Comfort with Interdependence / The Balance of Interdependence / Assessing Obstacles to Interdependence / Part Two: Building Smart Partnerships / The Partnership Continuum Model
Assess Stage: Identifying What You Want from the Partnership / The Assess Stage: Are You Ready to Partner? / Step 1: Create the Partnering Team / Step 2: Determine Partnership Readiness / Step 3: Conduct an Internal Assessment Using the Holistic Organizational Model / Step 4: Identify Partnership Needs and Objectives / Step 5: Prepare a Summary Document / Summary / Explore Stage: Identifying Potential Partners / Why You Need Potential Partners / Step 1: Identify Potential Partners / Step 2: Identify and Establish Potential Partners' Needs / Step 3: Develop Areas of Win-Win Orientation / Step 4: Create a Joint Strategic Framework for the Partnership / Step 5: Formulate a Partnering Agreement / Step 6: Plan an Initial Activity / Summary / Initiate Stage: Communicating and Organizing for Project Success / Step 1: Review the Six Partnering Attributes / Step 2: Utilize a Project Management Checklist / Step 3: Communicate the Plan Within and Between Organizations / Step 4: Check Progress on Both Tasks and Relationships / Step 5: Use the PDCA Cycle for Successful Outcomes / Summary / Commit Stage: Moving into Full Partnership / Step 1: Determine the Level of Commitment / Step 2: Develop a Joint Strategic Plan
Step 3: Move to Full Partnership / Summary
* Go to this book at Amazon, Barnes & Noble or Indigo
e-Conference (Free, Upcoming) :
The Real-time Enterprise :
To be held September 17th and 18th - "Real-time communication and collaboration. It's the key to business success. Much like the way email has radically transformed business communications, digital collaboration in the form of Web meetings, conferences, and virtual learning is transforming the way that organizations support interaction-dependent business processes for sales, marketing, services, IT and HR … As more business executives and IT departments look to standardize on integrated platforms for Web-based communication and collaboration, this eConference provides a valuable forum for developing your enterprise collaboration strategy - from approaching an enterprise collaboration decision to implementing systems and getting the most out of your investment. Each session provides dialog with company executives at the forefront of the revolution, featuring real-world examples of successful digital collaboration initiatives."
* Business-related sessions include:
- Keynote: The Alchemy of Real-time Business
- Maximizing your Investment - Tips for Introducing Collaboration Enterprisewide
- Creating a Real-time Business Culture
- Panel Discussion: Collaborating Across the Enterprise
- Keynote: Evaluating Live Collaboration Technologies Through Value Returned
- Defining Your Business Requirements: Structuring an RFP
- Facilitating Effective Communication Over the Web
- Capturing and Managing Organizational Knowledge
* Register for The Real-time Enterprise sessions
Learning : Learning Lab : "Turning information and tacit knowledge into competencies through learning … Learning Lab Denmark is an untraditional research and development unit. Our vision is to focus on and expand public awareness of the role of learning in our collective transition to the knowledge society. We aim to do this by creating new paths of research in close dialogue with experimental practice."
* Associated Consortia include:
- Workplace Learning
- Knowledge-Interaction, e-Learning and Education
- Tools for the Knowledge-based Organization
- The Creative Alliance
- Play and Learning
- Neuroscience, Cognition and Learning
* Go to the Learning Lab

Wednesday, August 14, 2002

Article : 10 Secrets to a Shared Purpose : By Christopher M. Avery - "Learn the secrets for collaborating 'on' purpose and your work will always have meaning. Here's how the best leaders discover common goals that unite people to collaborate 'on' purpose:
1. Establish shared clarity
2. Select teammates for their motivation first, their skills second
3. Accept—once and for all—that teammates don't have to like each other
4. Stop trying to motivate
5. Determine if your team is ‘built.’
6. Know your most powerful team member
7. Understand and honor the definition of consensus
8. Become a ‘fast team’ by knowing how to arrive at decisions quickly
9. Don't fall into the ‘common enemy’ trap
10. Reorient the relationship when productivity begins to lag"
* Go to 10 Secrets to a Shared Purpose, published in the August 2002 edition of 3M Meeting News
Article : The Business Case for Communities of Practice : By Hubert Saint-Onge - "In this series of newsletter articles by Hubert Saint-Onge, various issues that relate to strategy and communities of practice will be covered. This month’s segment concerns the business case for communities of practice."
* Read or Listen (Windows Media Player required) to ‘The Business Case for Communities of Practice’, published in the August edition of Konverge and Know
Innovation : The Innovation Factor (Special Series) : Articles include:
- Built to Invent: Innovation is the lifeblood of entrepreneurship. No other factor contributes more to a company's growth -- or is more misunderstood. Too many businesspeople think that innovation comes in unpredictable flashes of inspiration. But true innovators know that ingenuity is systematic, organized, and rational -- and that it doesn't stop at the lab door. Part 1 of a three-installment series on hypercreative organizations and the strategies behind them.
- Inside the Idea Mill: What's better than one blockbuster innovation? A company designed to crank out innovations one after another.
- The Innovation 50: A listing of the most inventive small companies in entrepreneurial America.
- A Field Guide to Innovation: From motivation to marketing, the best practices of the Innovation 50.
- Time Travelers: How do innovators know where to place their bets? They send their employees into the future.
* Go to The Innovation Factor, published in the August edition of Inc. Magazine
Book : The Organizational Engineering Approach to Project Management - The Revolution in Building and Managing Effective Teams : By Ralph L. Kliem and Harris B. Anderson; Published August 2002 - "Despite the advent of new methodologies and powerful tools, many projects continue to fail even when applying the well-accepted criteria of successful projects. These dismal results beg the question: If new methodologies and tools don't really impact project results, what does? Studies from major think tanks agree: people problems are the number-one challenge that face team projects. The Organizational Engineering Approach to Project Management presents a powerful new way for harnessing the power of people and directing it to achieve the goals of any project. Organizational engineering (OE) seeks to understand, measure, predict and guide the behavior of groups of people. I-Opt™ is an instrument used to ascertain the strategic styles of an individual. It measures the different ways people learn and apply their conclusions, thus opening the door to accurate predictions. Using the principles of OE and I-Opt™ in combination, the text presents a proven approach to managing projects. These principles have been successful in substantially improving project performance in numerous Fortune 500 companies as well as in mid-size and smaller companies. The Organizational Engineering Approach to Project Management is the first book to apply OE and I-Opt™ to project management. The authors clearly explain this unique OE / I-Opt™ approach and how to use it effectively at any company or industry that utilizes project management. The text presents the rudiments of OE, explains the applicability of OE from a project management perspective, shows how to apply OE to common people issues, and concludes by providing step-by-step applications for new and existing projects. The concepts and techniques presented in this text will help you: Adapt to changing situations, Apply the most appropriate and effective level of project management disciplines, Maximize individual and team strengths, Minimize individual and team weaknesses, and, Match people to more appropriate tasks"
* Go to this book at Amazon
Report (Best Practice) : Retaining Valuable Knowledge - Proactive Strategies to Deal with a Shifting Work Force : Published in 2002 - "Attracting, developing, and retaining a knowledgeable work force is a major issue for senior management teams, but many are not yet aware of the scope of the problem or potential solutions. The Best-Practice Report Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force identifies how the principles, tools, and practices of knowledge management can be applied to retain valuable knowledge before it leaves the organization and to transfer the knowledge of the organization to its new employees … The purpose of this report is to help guide the successful design and implementation of knowledge retention strategies by detailing the options and critical success factors, based on lessons from leading organizations, in three areas:
1. identifying the knowledge and the need,
2. methods for knowledge capture, and
3. methods for the transfer and access of knowledge."
* The Executive Summary is available at no cost (16-page, 535 KB PDF file)
* The full report is available for purchase
* Go to Retaining Valuable Knowledge, published by the American Productivity & Quality Center (APQC)
* While you are there, checkout these August 2002 articles:
- Measuring Knowledge Management, by Wesley Vestal
- Benchmarking Intangibles, by By Melissa “Mickey” Skelton and Christine Blagg

Tuesday, August 13, 2002

Article : An Investigation Of Environmental Factors Influencing Knowledge Transfer : By A. Ladd and Mark A. Ward; Published August 2002 - "This research asked the following question: Is there a correlation between organizational culture and the ability of an organization to efficiently and effectively transfer knowledge? In an attempt to answer this question, we surveyed 1,116 people in 23 organizations from the United States Air Force using an instrument that assessed organizational culture and factors known to influence knowledge transfer efficacy. We found evidence that organizations with cultural traits exhibiting an openness to change and innovation as well as a task-centered orientation tended to be conducive to knowledge transfer. Conversely, we found evidence that organizations with cultural traits exhibiting a confrontational and competitive orientation tended not to be conducive to knowledge transfer. Managerial implications and directions for future research are also provided."
* Go to An Investigation Of Environmental Factors Influencing Knowledge Transfer, published in Journal of Knowledge Management Practice
* While you are there, checkout the Archive
Article : The ABC’s of Knowledge Management : By Megan Santosus and Jon Surmacz - "Find out what knowledge management is and how it can give your company a leg up on the competition … For an expanded overview of this topic, read the KM Executive Summary … What is knowledge management? … What constitutes intellectual or knowledge-based assets? … What benefits can companies expect from KM? … What are the challenges of KM? … Who should lead KM efforts? What technologies can support KM? …"
* Go to The ABC’s of Knowledge Management, published by CIO, part of the Knowledge Management Research Center
Government : Collaborative Government Services - Building for the Future : By Jeremy Andrulis - "Government leaders used to ask: should we collaborate? They now ask: how will we collaborate? The needs for collaboration are clear. The global economic and political events of 2001 have strained governments. Lower revenues have shrunk program funding. Increased security and anti-terrorism initiatives require innovative solutions and larger budget allocations. Yet, citizens and businesses increasingly expect convenient, customized services, similar to what they receive in the private sector. In addition, government employees are leaving -- taking with them institutional knowledge. The problems are clear. The resolutions are complex."
* Downloadable as a 19-page, 325 KB PDF file
* Go to Collaborative Government Services, published by IBM Global Consulting
Technology : Future and Emerging Technologies (FET) : "In the period 2003-2006, Future and Emerging Technologies will build on the experience and achievements of the 5th Framework Programme (FP), while optimising its ways of operation and taking advantage of the new instruments – Integrated Projects and Networks of Excellence (NoEs) … FET will be part of the IST [Information Society Technologies] programme, balancing its four other research priorities with research from a more visionary and exploratory perspective. Specifically, FET’s purpose is to help new IST-related science and technology fields to emerge and mature, some of which will become strategic for economic and social development in the future. The research typically supported by FET is of a longer-term nature and involves high risks – that are compensated by the promise of major advances and large potential impact. It aims at opening new possibilities and setting trends for future research programmes, making FET a ‘nursery’ of novel research ideas and the IST programme’s pathfinder activity ... Research in complex systems as a new pardigm is timely not only in an IST context, but in the context of all activities and scientific efforts which lead to challenges in dealing with large highly interacting systems. Not only does research in complex systems promise interesting scientific results which will satisfy our intellectual curiosity, but such research is urgent in the context of IT where recent progress has led to systems like the internet which are no longer tractable with existing tools and methods."
* Go to Future and Emerging Technologies
Tool (Spell Checker) : ieSpell - A Spell Checker for Internet Explorer : "is a free Internet Explorer browser extension that spell checks text input boxes on a webpage. It should come in particularly handy for users who do a lot of web-based text entry (e.g. web mails, forums, blogs, diaries). Even if your web application already includes spell checking functionality, you might still want to install this utility because it is definitely much faster than a server-side solution. Plus you get to store and use your personal word list across all your applications, instead of maintaining separate ones on each application … The program installs as a new button in the IE toolbar (as well as a new menu item under ‘Tools’) - after filling in a form, just hit the ieSpell button and it pops up a dialog, similar to the MS Word spell check."
* Go to ieSpell

Monday, August 12, 2002

Book : Navigating the Partnership Maze - Creating Alliances That Work :
By Sarah Gerdes; Published in July 2002 - "explains AllianceMapping and shows how firms of any size can use it to research, plan, and build strong, mutually beneficial partnerships in half the time and at a fraction of the cost of traditional approaches. Written for the executive, entrepreneur, or small business owner on the move, this guide walks readers through each step of the AllianceMapping process in a series of quicktake chapters, complete with bullet points, checklists, eye-opening graphics, and ready-to-use templates. From obtaining a distribution agreement with HBO to forging a joint venture with Intel, Gerdes outlines the precise path for achieving each kind of deal, driving home her points with fascinating case studies supplied by senior staff members at Microsoft, KPMG, American Express, Chevron Ventures, Fortune magazine, eWeek magazine, and other prestigious companies."
* Go to this book at Amazon, Barnes & Noble or Indigo
Concertation Meeting (Proceedings) : IST Key Action II - KM Concertation Meeting : Held June 13-14, 2002 - "A concertation meeting covering topics of interest to European KM researchers and end users took place in Brussels on 13th-14th June 2002. The session on the 13th was dedicated to running projects from Key Action II while the 14th covered Framework Programme VI future activities. More than 150 people attended the meetings over two days."
* Background papers include:
- Knowledge Technologies for a Knowledge Intensive Economy: An Agenda for R&D in Web-enabled Environments, Andreas Persidis, Biovista
- Knowledge, "Anthropization", Sustainable Development. An Interdisciplinary Perspective, by Maura Striano, University of Florence
- Content Industry & KM - Technology & Organisational Challenges, by András Gábor, Budapest University of Economic Sciences and Public Administration
- PROBE-IT and PRO-Net: IPs & NOEs with a vision to build IT strengths and promote innovation, creativity and efficiency in the Process Industries, by A.C. Kokossis, University of Surrey
- From Knowledge to Innovation Ecology: A Research Agenda geared to the Identification of Technological, Organisational & Institutional Conditions of Sustainable Competitive Advantage, by Takis Damaskopoulos, INSEAD
* Presentations include:
- New Communication Languages for Ambient Intelligence Environments, by Carlos Fernández, MIK
- Overcoming Sharing Barriers Among Projects, by Frithjof Weber, BIBA/EKMF
- Mobile Knowledge Management, by Dirk Balfanz, ZGDV/MUMMY
- Active Knowledge Modeling Technology: Model Driven Active Solutions and Work Driven Models, by Frank Lillehagen, Computas/EXTERNAL
- Units of Experience - How Knowledge Sharing can be applied to Emergency Services, by Andrew Lewis, Nemesia/RIMSAT
- Human Factors in KM, by Gianni Sebastiano, Cezanne Software
- Leveraging Organisational Competences through KM, by Angeliki Poulymenakou, Athens University of Economics and Business/MODEL & DOMINO Projects
- KM & Innovation, by Norbert Jastroch, MET/CIKM
- KM for SMEs, Fanuel Dewever, PWC/ELIVE
- Understanding Knowledge-based, Adaptive Networks of Organisations from Complexity Theory, by Jeroen Kemp, FhG IAO/RODEO
- Comparing the German Network Seneka with EU Project Activities, by Regina Oertel, ZLW-IMA
- KM - Lessons Learned, by Joel van Hoolandt, KPMG
- From E-business to K-business, by Gregoris Mentzas, Planet Ernst & Young
- Next-Generation KM Technologies, by Mark Hefke, FZI
- Collaborative Environments for Next-Generation Knowledge-based Business Networks, by Hans Schaeffers, Telematica; G. Tsekouras, University of Brighton; and Christina Ulbrich, Fraunhofer IPK
- Linking KM & Learning, by Carlo Donzella, University of Florence and Angeliki Poulymenakou, University of Athens
- From Knowledge to Innovation Ecology, by Takis Damaskopoulos, INSEAD
- Multi-disciplinary Sciences for KM, by Edna Pasher, Pasher Consulting
- Interdisciplinary research for KM, by Maura Striano, University of Florence
- Triggering Research Topics in KM, Knowledge Angels, by Frithjof Weber, BIBA
- Knowledge Dynamics in Future Organisations, by Jeroen Kemp, Fraunhofer IAO
- KM for Public Organisations, by Maria Wimmer, University of Linz and Tom Cosh, Newcastle City Council
- Content Industry & KM, by András Gabor, University of Budapest
- KM for Process Industry, by A. C Kokossis, University of Surrey
* Go to the IST Key Action II - KM Concertation Meeting, published on the Knowledge Board
Tool (Time Zones) : World Time :
"From Alaska to Australia, use our world time map to find out. Roll over the map below for each time zone's offset from GMT. Roll over red dots and get the current local time in that city. In the Swatch box, you're looking at the current internet time."
* Go to World Time, provided by CNN
Report (Special) : 25 Ideas for a Changing World : "America needs to get its groove back. In this era of change--in government, the markets, corporate behavior, and the management of information--here are 25 ideas to help set us on the right path"
* Corporation -
1: After Enron: The Ideal Corporation
2: The Mea Culpa Defense
* Economy -
3: Crimes Against the Information Age
4: After Greenspan
5: When Business Is Scared Stagnant
6: The Rich Get Richer, and That's O.K.
7: The Copycat Economy
* Finance -
8: Firepower for Financial Cops
9: The Downside of Disclosure
10: Abolish Paper Money
11: A Yardstick for Corporate Risk
12: Brainpower on the Balance Sheet
* Global -
13: Small Is Profitable
14: Lessons from the Fastest-Growing Nation: Botswana?
15: Who's Hu?
* Technology -
16: High Tech's Future Is in the Toy Chest
17: Vaunted Technologies That Don't Measure Up
* Workplace
18: The Coming Battle for Immigrants
19: Rethinking the Rat Race
* Health -
20: Welcome to the Health-Care Economy
21: Minimal Medicine
22: The Take-Charge Patient
* Society
23: Don't Kill All the Trial Lawyers
24: Didja C That Kewl Ad?
25: The Importance of Teaching Tots
Coda -
The Art of Brainstorming
* Go to 25 Ideas for a Changing World
* Source: Originally encountered in the BusinessThinkers newsletter
Work : WorkLife Design : "The art of people at work … WorkLife Design assists organizations in making change work — change that is responsible, makes sense, and leads towards greater organizational vitality! We draw on the expertise of numerous associates across the country … Whether you're Upsizing, Downsizing, Rightsizing, Reorganizing, De-organizing, Transitioning, or Transforming...we'll help you get where you want to go - and to get there with spirit, integrity, and commitment! … Energize the human side of change with high-involvement work processes and world class training, development & learning resources"
* The Knowledge Center provides access to the Newsletter and Articles
* Go to WorkLife Design

Sunday, August 11, 2002

Article : Psychological Predictors of Internet Social Communication :
By Sarah A. Birnie and Peter Horvath - "This study investigated the relationship of traditional social behavior to social communication via the Internet in a completely wired campus where every professor uses computers in classroom teaching, each residence is wired to the Internet, and every student is issued a laptop computer. It has been suggested that shy and socially isolated individuals communicate more on the Internet because it provides some protection from social anxiety. However, little research has empirically tested this assumption. In line with social network theory, we proposed, instead, that online social communication would complement or supplement the uses of face-to-face social contact resulting in a positive association between the two forms of social behaviors. We assessed the frequency and intimacy of traditional social behaviors, sociability, and shyness in 115 undergraduates (52 male, 63 female). These variables were then used to predict the frequency and intimacy of Internet social communication. Sociability and the frequency of traditional social behaviors were positively associated with the frequency of Internet social communication. The intimacy of traditional social behaviors was positively associated with the intimacy of Internet social communication. Overall, the findings supported the implications of social network theory in that online social communication appeared to complement or be an extension of traditional social behavior rather than being a compensatory medium for shy and socially anxious individuals. With relation to uses and gratifications theory, however, shyness was associated with increased intimate socializing over the Internet, indicating that traditional and Internet communication are not functionally equivalent. "
* Go to Psychological Predictors of Internet Social Communication, published in the July issue of the Journal of Computer-Mediated Communication (JCMC)
* Source: Originally encountered on the Online Learning Update weblog
Conference (Proceedings) : The Role of Foresight in the Selection of Research Policy Priorities : Held May 13-14, 2002
* Conference papers include:
- Opening Plenaries
- Governing in time: Long-termism and the role of futures thinking in the UK Government
- European level Foresight
- Foresight and Multi-level Governance
- International level
- Thematic Foresight
- Round Table Feedback and Discussion
- Priorities for the Future
- Closing Session
* Papers are downloadable in PDF and PowerPoint formats
* Go to The Role of Foresight in the Selection of Research Policy Priorities
Corporate Citizenship : The Center for Corporate Citizenship : "expanding the vision of corporate citizenship … provides leadership in establishing corporate citizenship as a business essential, so all companies act as economic and social assets to the communities they impact … That's our mission. It's what we and our members stand for. And we are uniquely capable of accomplishing our mission. Because of our affiliation with Boston College’s Carroll School of Management, we function as an educational institution, a think tank, a consulting firm, and an information resource—all in one place. And all focused on fundamentally and measurably improving your ability to build and leverage citizenship efforts."
* Content is organized into the following categories: About Us, Become a Member, Consulting, Convenings, Diagnostic Tool, Executive Education, and Knowledge Center
* Be sure to checkout the The Diagnostic Tool – “an interactive version of the Standards of Excellence, our framework for managing your company's corporate community involvement. It is designed to help you link your corporation's community activities to core business goals.”
* NOTE: Access to some material is restricted to Members
* Go to The Center for Corporate Citizenship
Interview : Design for Community :
"An Interview with Derek M. Powazek … [who] has worked on community features for Netscape, Nike, and Sony, along with creating the community sites, {fray}, Kvetch!, and SF Stories. Christine Perfetti, a consultant at User Interface Engineering, recently talked with Derek about his experience. Here is what he had to say about creating effective online communities"
* Go to Design for Community
* While you are there, checkout the other Expert Speakers that are booked for User Interface 7 East (October 14-17, 2002)
* Source: Originally encountered on the CoWorking mail list
Research (Program Solicitation) : Digital Government : "Government is a major collector and provider of data and information, provider of information–based services and user of information technologies. The research goals of the Digital Government Program are to support:
1) multi-disciplinary and multi-sector partnerships of researchers in information technologies and
government agencies at all levels in order to foster collaboration among societal sectors, and
2) research on the relationships between the design and use of information technologies on : i) forms, processes, and outcomes of democracy, ii) government organizational forms, learning, and adaptation, iii) new forms of government-government collaboration, iv) citizen/government interaction, and v) other social/political science research related to IT and government. Academic/government collaborations are expected to contribute to government strategic planning for information technologies and services (external and internal) while providing interesting and unique new research problems and data sets for the academic research community."
* Downloadable as a 14-page, 96 KB PDF file
* Go to Digital Government, a National Science Foundation program