Saturday, July 27, 2002

Article : Intellectual Capital Processors - An Emerging Futures Tool : By Max More - "Crystal balls fail badly when consulted about future business and social conditions. What if you had something more realistic yet still remarkably powerful to made forecasts? This article looks at information exchanges or idea futures markets (IFMs)—market-based, distributed information gathering and processing structures that incentivize widely dispersed people to reveal information about which they feel confident. Now that DARPA is funding uses of IFMs for military planning purposes and academic experiments are showing promise, businesses may soon jump on board this innovative method. This article briefly notes several current implementations and uses and explains why idea futures markets hold such promise for business strategy planning in conditions of great uncertainty"
* Downloadable as a 2-page, 104 KB PDF file
* Go to Intellectual Capital Processors, published by manyworlds
Book (On-line) : Action Science - Concepts, Methods, and Skills for Research and Intervention : By Chris Argyris, Robert Putnam, and Diana McLain Smith - "published by Jossey-Bass in 1985 and remained in print until 2000. It has become a standard text in several graduate-level courses. In the interests of continuing to make it available to scholars, researchers, and practitioners of intervention in social systems, we are providing the full text, chapter by chapter, in PDF format.
Table of Contents:
Part One: Designing a Science of Human Action / 1. Philosophical and Methodological Issues / 2. Action Science: Promoting Learning for Action and Change / 3. Theories of Action / Part Two: Practices, Methods, and Results of Normal Science and Action Science / 4. Beyond the Limitations of Normal Science: Comparing Laboratory Experiments and Action Experiments / 5. Oganizational Assessment Research: Filling in Gaps that Normal Science Overlooks / 6. The Ethnograplhic Approach to Intervention and Fundamental Change / 7. The Social Scientist as Practitioner: Barriers to Translating Scientific Knowledge into Practical Knowledge / 8. Practicing Action Science: Methods of Inquiry and Intervention // Part Three: Developing Skills for Useful Research and Effective Intervention / 9. Engaging the Learning Process / 10. Promoting Reflection and Experimentation / 11. Expanding and Deepening the Learning / 12. Developing New Frames of Reference"
* Go to Action Science
Conference (Proceedings) : Managing Organizational Knowledge - Making the Most of What You Know : International Knowledge Management Conference – Held in January 2002
* Presentations include:
- Knowledge Management: Lessons from the Pioneers, by Dr. Karl-Erik Sveiby
- The New Value Fundamentals: Knowledge, Intangibles and Value Networks, by Verna Allee
- Organizing Knowledge: A Social Life Critique, by Paul Duguid
* Go to Managing Organizational Knowledge, provided by the Centre for Organizational Learning and Leadership
Conference (Proceedings) : Managing Knowledge in Schools - KM for Educators : Held in May 2002
* Presentations include:
- The Contribution of Libraries to a Knowledgeable Society, by Ms Frances Awcock
- Wireless, Mobile & Handheld: Where are our Teachers and Students Going with their Computers?, by Professor Sandra Wills
- Knowledge Management from a School Based Experience: An Ethical Perspective, by Dr Richard Wade
- Creating a Collaborative Workforce through Knowledge Management, by Rod Dilnutt
- Developing Knowledge Ecosystems to Support a Knowledge Ecology, by Jenny Lewis
* Go to Managing Knowledge in Schools, provided by the Centre for Organizational Learning and Leadership
Television Series (and Resources) :
Back to the Floor :
"Six top bosses descend from the heights to spens a week with the workers – serving drinks, cooking fries, cleaning bathrooms, retrieving luggage, and finding out how their companies really work."
* The CEOs are from: Burger King, Carnival Cruises, Heathrow, New York Central Park, Wedgewood China and Women’s Prison
* Resources include:
- About the Series
- Boss for a Day – Try Your Hand at the Big Decisions
- Web Resources
- What Do They Do - The Corporate Executive's World: A Week in the Life of a CEO, Take the CEO Quiz, Public Response
* Go to Back to the Floor, originally broadcast June14-19 2002 on PBS (Funded by the - Society for Human Resource Management)

Friday, July 26, 2002

Article : People Seeking Information - e-Content's Human Face :
By Vicki Casey - "The quest for ROI on knowledge and content services has become the mantra. Yet human factors, a critical link in the e-content value chain, are still all but missing from the radar of enterprise priorities … Unless knowledge workers routinely activate it, process it to create knowledge and apply it strategically, e-content will fulfil little or nothing of its potential to contribute to enterprise value creation. This seemingly obvious fact implies that driving adoption among knowledge workers would be mission critical. Yet most enterprises remain reluctant to devote significant time and resources to grappling with little understood "soft" issues like human motivation and behaviour in e-content environments. However, a growing number of managers of content and knowledge services recognize that not taking human behaviour into account in the design and management of the services they design, deploy and manage is a major barrier to achieving success … to begin the journey, practitioners must learn how to collect and assess new information about knowledge worker communities so that crucial questions such as these that address human behaviour factors are answered …"
* Go to People Seeking Information -
e-Content's Human Face
, published in the July-August edition of Information Highway
Article : The Seven Myths of Knowledge Management : By Marc Rosenberg -
"If you look at how companies approach knowledge management, you can see that the problem is in the execution. Companies commonly make catastrophic mistakes by falling for one of these seven myths:
1. Knowledge Management is About Knowledge
2. Knowledge Management is About The Technology
3. The System Should be so All-encompassing that it Can Cure Cancer and End World Hunger
4. The Goal is To Create a Document Repository
5. You Can Buy a Ready-made System
6. Knowledge Management is About Knowledge Control
7. If You Build It, They Will Use It
* Believing any one of these myths is fatal. Merely avoiding them will give companies a much better chance of getting the right information to the right people at the right time. "
* Go to The Seven Myths of Knowledge Management, published in the August-September edition of Context magazine
eNewsletter : InKNOWvations : "offering articles, products, and research supporting new product development and knowledge sharing initiatives throughout your organization."
* The content of the July edition includes:
- Metrics Make a Difference in Product Development
- Ericsson Speeds Knowledge Sharing within Product Development Group
- Knowledge-- At A Price
- 2002 Product Development Metrics Survey
- NewProdTM 3000 Predicts Product Winners and Losers
- Sopheon News & Events
* Go to InKNOWvations, published by Sopheon
Report : The Information Society and the City : "The world economy is undergoing major changes, from a predominantly industrial society to one governed by new rules: the information society. Like the industrial revolution, the information revolution is having a deep impact on our way of life, our social organisation and our cultural customs … This standing commission will analyse and measure the positive and negative impact of technological advances on large urban areas. Moreover, the commission will propose specific lines of action to promote the entry of the big cities into the information society and to minimise the risks of exclusion involved in this new model of network society. The commission will suggest measures to connect every person, home and school and every company and branch of the administration to the network and bring them into the digital era, ensure the whole process reinforces social integration and cohesion and stimulate a public sector which does not generally play a very active role when it comes to developing new applications and services."
* Download the 78–page, 841 KB PDF file from the Library (look for ‘Commission 4’)
* Go to The Information Society and the City, published by Metropolis
Work : FlexWork - New Ways of Working in Remote Regions :
"supports business advisors, managers of small or medium sized businesses, and agencies concerned with regeneration and sustainability … Flexwork gives access to: Flexible Work HANDBOOK and BLUEPRINTS (in English, French, Portuguese, German, Danish, Slovenian and Bulgarian); Cost Benefit Analysis Tool; FlexWork Implementation Planning-aid (FWIP); Large set of case studies; Large set of technology briefings; Sample flexible working contracts; Report on Overcoming the Broadband Divide; Free links to numerous online resources for flexible working; Free advice on new ways of working for SMEs; Free access to workshops and other events promoting flexible working."
* Go to FlexWork

Thursday, July 25, 2002

Article : Leading With an Invisible Hand : "Adam Smith’s ideas about the competitive marketplace can work inside companies as well. Internal electronic markets can convert the widely dispersed knowledge, preferences and beliefs of people within an organization into decisions that can improve resource allocation, predictive abilities—and the bottom line."
* Downloadable as a 6-page,
443 KB PDF file
* Go to Leading With an Invisible Hand, published by Accenture in Outlook Journal 2002 Number 2
* Other articles include:
- The Subtle Power of Virtual Collaboration
- Desktops of the Future
- Leadership: Called to Serve
Article : Globalization for Whom? :
By Dani Rodrik - "Globalization has brought little but good news to those with the products, skills, and resources to market worldwide. But does it also work for the world's poor? … That is the central question around which the debate over globalization—in essence, free trade and free flows of capital—revolves. Antiglobalization protesters may have had only limited success in blocking world trade negotiations or disrupting the meetings of the International Monetary Fund (IMF), but they have irrevocably altered the terms of the debate. Poverty is now the defining issue for both sides. The captains of the world economy have conceded that progress in international trade and finance has to be measured against the yardsticks of poverty alleviation and sustainable development."
* Downloadable as a –page, 3,860 KB PDF file
* Go to Globalization for Whom?, published in the July-August Harvard Magazine
Report : Global Information Technology Report 2001-2002 - Readiness for the Networked World : "The central component of each profile consists of an executive summary of the country’s Networked Readiness situation. Each Readiness snapshot highlights the major trends and events within the country, and makes reference to particularly important elements from the Networked Readiness Index and its subindexes and micro-indexes … Each profile presents two quotations by national ICT and business and policy leaders that lend insight into a country’s national Networked Readiness situation. These quotations in most cases were gathered using our Global Information Technology Survey, which was distributed to several thousand ICT leaders around the world in the summer of 2001…The Country Profiles section includes key facts and results for each country that either relate directly to Networked Readiness or help place the discussion in a broader social and economic development context. These facts include GDP per capita, total population, and a country’s ranking on both the Growth Competitiveness Index, developed jointly by the CID and the World Economic Forum, and the Human Development Index of the United Nations Development Programme. It is important to note that not all of the listed key facts were considered in the calculation of the Networked Readiness Index and rankings …"
* Go to Global Information Technology Report 2001-2002, published by the World Economic Forum (WEF) in collaboration with the Center for International Development (CID) at Harvard University and the Institute for Strategy and Competitiveness, Harvard Business School.
Tool (Calculator) : Learning Cost Calculator : "a sophisticated tool designed to gauge a company’s current training spend[ing] and calculate a range of potential cost savings by moving more classroom training to web-based learning"
* NOTE – You will be asked to register at the end of the session
* Go to the Learning Cost Calculator , provided by Intellinex
* Source: Originally encountered on the elearningpost mail list
Workshop (Forthcoming and On-line) : The Innovation Superhighway : To take place Thursday, August 1st, 13.00 - 14.00 European Time - Featuring Debra Amidon of Entovation. "Join one of the leading lights in KM today to talk about the Innovation Superhighway. Debra's new book, The Innovation SuperHighway, will be published by Butterworth-Heinemann later this year."
* Go to The Innovation Superhighway, facilitated by the Knowledge Board

Wednesday, July 24, 2002

Article : Seeing Sounds, Hearing Tastes : "Synesthesia stems from the Greek syn-aisthesis (‘together-perception'), and is used for terming the phenomenon where a person has involuntary physical experience of a cross-modal experience. This means that stimulating a given sense produces an experience in another sense modality. The most common example is the ‘coloured hearing’ cases, where a person experience colours when listening to a particular sound. The synesthesias are often quite specific and stable, so that separate instruments might evoke different visual sensations, e.g. their hues and forms … In general, there are two major lines of thought pertaining to Synesthesia. First, there is the theory of synesthetic metaphors, which claims that Synesthesia is the result of a person’s vivid imagination. In this view, people that claim to experience synesthesia take metaphors, like 'I see what you are getting at' and 'that colour is very loud', too literally. In the same line of thought, the theory of linguistic synesthesia claims that synesthesia is generated through semantic processes and fashioned by time and cultural elements. One central thesis stemming from this view is the expectation of cultural differences. That is, if synesthesia is moulded from linguistic acts and cultural influences, any cultures should possibly reveal differences in the kinds of synesthesias that are expressed among individuals. Although scientific investigation in this matter has been rather sparse, it now seems that there are few cultural variations in synesthesia."
* Go to Seeing Sounds, Hearing Tastes, published in Science & Consciousness Review
Book (Forthcoming and Companion Web Site) : Geeks and Geezers - How Era, Values and Defining Moments Shape Leaders : By Warren G. Bennis and Robert J. Thomas; Publication expected August 2002 - "will forever change how we view not just leadership-but the very way we learn and ultimately live our lives. It presents for the first time a compelling new model that predicts who is likely to become-and remain-a leader, and why … Today's young leaders grew up in the glow of television and computers; the leaders of their grandparents' generation in the shadow of the Depression and World War II. In a groundbreaking study of these two disparate groups-affectionately labeled ‘geeks’ and ‘geezers’-legendary leadership expert Warren Bennis and leadership consultant Robert Thomas set out to find out how era and values shape those who lead. What they discovered was something far more profound: the powerful process through which leaders of any era emerge … At the heart of this model are what the authors call ‘crucibles’-utterly transforming periods of testing from which one can emerge either hopelessly broken, or powerfully emboldened to learn and to lead. Whether losing an election or burying a child, learning from a mentor or mastering a martial art, crucibles are turning points: defining events that force us to decide who we are and what we are capable of … reveals the critical traits they share, including adaptability, vision, integrity, unquenchable optimism, and ‘neoteny’-a youthful curiosity and zest for knowledge"
Checkout the Companion Web Site
* Go to this book at Amazon, Barnes & Noble or Indigo
Knowledge (Assessment) : 2002 Knowledge Assessment : "[The] program on Knowledge for Development uses a knowledge assessment methodology (KAM) which consists of a set of 69 structural and qualitative variables that benchmark how an economy compares with its neighbors, competitors, or countries it wishes to emulate. It helps to identify the problems and opportunities that a country faces, and where it may need to focus policy attention or future investments. The comparison is undertaken for a group of 100 countries which includes most of the developed OECD economies and about 60 developing economies."
* Go to 2002 Knowledge Assessment, provided by the World Bank Institute
Knowledge (Economy) : Knowledge Economy : "A country's or community's ability to benefit from the knowledge revolution was studied comprehensively by the World Bank Institute (WBI) in its 1998 World Development Report titled 'Knowledge for Development'. The WBI subsequently developed a framework for analyzing the various policies and institutional changes required to develop a knowledge economy. The basic premise is that knowledge is becoming a primary factor of production, in addition to capital, labor, and land. In fact, many economists now argue that it has become the most important component of production … The result of a knowledge economy is improved quality, reduced costs, better adaptation to consumer needs, as well as new, innovative products. Conversely, there is an increasing digital, scientific and technological divide between developed countries that are exploiting knowledge, science, and technology for economic well being; compared to those less developed countries (and less developed regions within countries) that are not adequately participating in this revolution."
* Content is organized into the following categories: K4D workshop, Knowledge Economy Forum, Knowledge Economy What's New, Knowledge Links, Knowledge Publications, Rural Knowledge & Informations Systems Initiative, Special Interest Publications, and The Four Pillars of The Knowledge Economy
* Go to Knowledge Economy, provided by the World Bank Institute
Technolgy (ICTs) : ICT at a Glance Tables : "The digital and information revolution has changed the way the world learns, communicates, does business, and cures illnesses. New information and communications technologies (ICTs) offer vast opportunities for progress in all walks of life in all countries - opportunities for economic growth, improved health, better service delivery, learning through distance education, and social and cultural advances … ICT at a Glance tables provide key data on:
* Country background information - includes population, GNI per capita, and adult literacy rates
* ICT infrastructure & access - covers access to fixed line and mobile telephones, cost of phone calls, and TVs sets available
* Computers and the Internet - presents data on access to personal computers and the internet
* ICT expenditures - shows ICT spending in per capita and absolute terms and as a percentage of GDP
* ICT business & government environment - includes survey data on the effect of the Internet in business and government"
* Go to ICT at a Glance Tables, provided by the World Bank Group

Tuesday, July 23, 2002

Article : A Sensing of Place : By Sanjay Parekh - "Emerging technology pinpoints Internet users geographically, enabling some powerful location-aware applications … The industries that will benefit from this technology are as diverse as the applications themselves. Basically, any enterprise that deals with IP-based traffic can benefit from geo-intelligence technology, whether it's improving the way a company interacts with online customers or employing geo-intelligence enabled appliances to increase the efficiency of their network infrastructure. With the proliferation of converged media, the ability to control and understand how these new media are used, and by whom, will help facilitate communications convergence, as well as shape its growth and maturation … Geo-intelligence technology, whether used as a standalone tool or integrated within an infrastructure product or content-distribution network, is an excellent way to noninvasively collect information about Internet users and devices. As the Internet continues to expand its web of functions, the need for location-based information will grow. Geo-intelligence will become a pervasive utility, fundamentally reshaping convergent communications and transactions."
* Go to A Sensing of Place, published in June issue of CommVerge
Article : Can Personality Be Used to Predict How We Use the Internet? :
By Bonnie Lida - "Investigating the current empirical approaches to personality provides insight into consumer traits and behaviors when attempting to predict online behavior. Since increased personal control over outcomes has been cited as one of the major differences consumers experience in a CME, use of the locus of control construct seems especially relevant when analyzing online behaviors … Locus of control (LOC), a personality dimension based on principles from social learning theory is a generalized expectancy about the degree to which individuals control their outcomes … At one end of the continuum are those who believe their actions and abilities determine their successes or failures (Internals); whereas, those who believe fate, luck, chance, or powerful others determine their outcomes are at the opposite end (Externals) … Internals were more likely to report that the Internet was convenient, and saved them time and money than Externals. In the CME, the shopping situation is in the consumer’s control. Therefore, when the online shopping experience is approached as a goal-directed activity, the perception may translate into a convenient, time- and money-saving experience. For the consumer with an External LOC, the opportunities for shopping to be an experiential or recreational activity are reduced since most retail websites are geared toward providing a more ‘goal-directed’ type of experience."
* Go to Can Personality Be Used to Predict How We Use the Internet?, published in Usability New
Article : Wellness Practices for Teams : By Kimball Fisher and Mareen Duncan Fisher - "Knowledge-based organizations often rely on teams to serve customers, innovate, and improve productivity. But creating and maintaining effective teams with maximum potential for learning can be a challenge. While teams can provide dramatic improvements over traditional work structures, they often fall short. And given the complex, interdependent nature of today's work, a team that fails to learn from experience can put the whole organization at risk … Nine prudent practices can help prevent many of the problems that are becoming endemic in team-based organizations:
1. Create a team charter
2. Set goals and measure results
3. Develop operating guidelines
4. Define team member roles and responsibilities
5. Develop feedback skills
6. Learn to manage conflict
7. Develop good group decision-making processes
8. Integrate new team members effectively
9. Develop a team training discipline
Giving work teams the tools to manage their own future is the way to keep the whole enterprise thriving."
* Go to Wellness Practices for Teams, published in the July issue of the LeveragePoints newsletter
Book (Excerpt) : Ontologies Come of Age : By Deborah L. McGuinness - "Ontologies have moved beyond the domains of library science, philosophy, and knowledge representation. They are now the concerns of marketing departments, CEOs, and mainstream business. Research analyst companies such as Forrester Research report on the critical roles of ontologies in support of browsing and search for e-commerce and in support of interoperability for facilitation of knowledge management and configuration. One now sees ontologies used as central controlled vocabularies that are integrated into catalogues, databases, web publications, knowledge management applications, etc. Large ontologies are essential components in many online applications including search (such as Yahoo and Lycos), e-commerce (such as Amazon and eBay), configuration (such as Dell and PC-Order), etc. One also sees ontologies that have long life spans, sometimes in multiple projects (such as UMLS, SIC codes, etc.). Such diverse usage generates many implications for ontology environments … In this paper, we will discuss ontologies and requirements in their current instantiations on the web today. We will describe some desirable properties of ontologies. We will also discuss how both simple and complex ontologies are being and may be used to support varied applications. We will conclude with a discussion of emerging trends in ontologies and their environments and briefly mention our evolving ontology evolution environment."
* Go to Ontologies Come of Age, to be published in Spinning the Semantic Web: Bringing the World Wide Web to Its Full Potential. MIT Press, 2002
* Source: Originally encountered on the CoWorking mail list
Resource (Digital Library) : CiteSeer (ResearchIndex) : "Earth's largest free full-text index of scientific literature … a scientific literature digital library that aims to improve the dissemination and feedback of scientific literature, and to provide improvements in functionality, usability, availability, cost, comprehensiveness, efficiency, and timeliness … indexing over 7 million papers"
* Retrieve or Submit papers
* A search for Knowledge Management revealed 1084 documents
* Examples include:
- Knowledge Facts, Knowledge Fiction (2002)
- Information vs. Knowledge: The Role of Intranets in Knowledge Management
* Papers are downloadable in multiple formats
* For each paper, you may find: Abstract, Similar Documents, Active Bibliography, Citations, Related and Articles on the Same Site
* Go to CiteSeer, provided by the NEC Research Institute

Monday, July 22, 2002

Article : Celebrating Complexity - Understanding the Culture of e-Learning : By Piers Lea; published July 2002 - "Five main success factors are necessary for an e-learning strategy to succeed--content, capability, cost, clients, and, most importantly, culture. Culture has always been a particularly contentious issue but as the market matures, organizations are more seriously examining pan-continental and, in some cases, global e-learning solutions. Piers Lea, CEO of LINE Communications, a European custom Web-based learning and communication developers, questions whether cultural complexity is stopping many organizations from achieving e-learning success."
* Go to Celebrating Complexity, published in e-learning
Article : Intuitive Intelligence Can Transform Business : By Arupa Tesolin - "The challenge of highest magnitude is certainly this: How can we create a totally sustainable business ecology? Are we valuing the right things? What we ignore during an ‘up time’ (like real sales and profits) are the things that come back to haunt us during the down. And like gravity, until we learn to defy it, ups will inevitably be followed by downs … We already know that wholesale changes in individual awareness have already happened. Rarely do we dare speak of this in a traditional business environment. But we need a place to start. Here are eight powerful levers for creating intuitive intelligence in business.
- Lever No. 1. Recognize intuitive intelligence as a skill that can be cultivated
- Lever No. 2. Shift from validating intuition to developing intuitive capability
- Lever No. 3. Build an intuitive language for business
- Lever No. 4. Recognize the true costs of business imbalance and the value of engaging emotionally healthier work practices
- Lever No. 5. Practice creative surge. Focus more on application with less analytical information and more imagination
- Lever No. 6. Recognize the heart as an instrument of superior intelligence, engaged in intuition
- Lever No. 7 Get specific with innovation capital. Start with innovators, supported by innovation competencies, curriculum and development plans
- Lever No. 8. Shift from an inherited vision of the future to an ascendant view where all is possible out of nothing"
* Go to Intuitive Intelligence Can Transform Business, published in the July issue of Training Magazine
* Source: Originally encountered on the elearningpost mail list
Article : KM Goes To Jail : "Embracing cutting-edge technology behind prison doors was virtually unheard of, until the Singapore Prisons Service decided to jump onto the knowledge management bandwagon. And managing inmates became a lot easier, and less risky."
* Other KM-related articles include:
- Know-It-Alls: Marconi executives know what returns KM can deliver through customer service
- Knowledge Deposits: Two banks make knowledge pay high dividends
- It Takes A Community: Seven ways to foster communities of practices
- We, The E-citizens: Singapore's Bishan Toa Payoh Town Council cuts through data 'noise' to deliver public knowledge
* Go to KM Goes To Jail, published in the July issue of CIO Asia - which is focused on KM
* Source: Originally encountered on the IKMF mail list
Tool : SeeMap : "refers both to a set of materials and to a method for using the materials in client work. The SeeMap® materials use familiar, visual images (islands, houses, people, etc.) that allow clients to build large pictorial roadmaps of their organizations. The SeeMap® method is a unique facilitation tool for consultants whose clients are designing and implementing major changes … The simple, intuitive SeeMap® method is effective with group sizes from 9 to 220 participants. The method makes it easy to actively involve many people from diverse backgrounds and cultures in creating their own solutions. In its 15-year history, the method has been used in most industries plus the public sector and with organizations of all sizes around the world. The SeeMap® method has supported a broad range of change initiatives such as: Goal alignment after a merger or acquisition; Introduction of a new product line; Investment decisions for new technology; Creation of a more efficient supply chain; Breaking down cultural, language, and functional barriers to effective work relationships"
* Go to SeeMap
Work : eWork (Ireland) : "E Work is the capacity to undertake any business function independent of location using modern communications and information technologies … Ireland's ‘Code of Practice on eWorking’ won a major European eWork award during 2000 in the category 'best eWork framework agreement'. The awards, which are organised by the European Commission, are given annually to organisations for best practice in the introduction, development and promotion of new working practices in the Information Society."
* Content is organized into the following categories: Case Studies, FAQs, Implementation, Latest News, Reports and Surveys, and Search Database
* Subscribe to their Mail List
* Go to eWork

Sunday, July 21, 2002

Article : Mind Mapping - Tony Buzan Connects Leadership and the Brain : "What can paper clips, grade school experiences and the planets of the solar system teach us about leadership? In the realm of Tony Buzan, they become tools for understanding memory, intelligence, learning and creativity. Buzan, a world-renowned author and inventor of Mind Maps™, demonstrates how to make use of the brain's natural processes to improve how we approach problem solving, planning projects, preparing for presentations, and other activities involving the thinking process."
* Go to Mind Mapping, published in the July issue of the Center for Creative Leadership e-Newsletter
Article : The Science of Soul :
By Corinne McLaughlin; published in 2002 - "Each of us has experienced moments of heartfelt kindness, of courageous daring, of steady strength, of deep inner peace. These are fleeting experiences of our soul—our deepest essence, our highest self—who we truly are. When we experience an expanded sense of oneness with all life, when we forgive someone who has harmed us, when we inspire others with clear insight, when we courageously do what is right--but not popular--these are expressions of our soul. For the soul embodies not just loving compassion, but also purposeful will and wise intelligence. Balanced love, light and will are the signatures of the soul … The soul is essentially energy, and to study the soul is to study the science of energy.. In the Ageless Wisdom of East and West—which is often called the 'golden thread' which connects the inner teachings of the world’s religions -- there is a science of soul development, with detailed theories and techniques for integrating the soul with the personality." * Go to The Science of Soul, published by The Center for Visionary Leadership
Book : A Field-Proven Guidebook for Locating—and Forging a Win-Win Deal with—Your Company’s Ideal Business Partner :
By Sarah Gerdes; Published in July 2002 - "explains AllianceMapping and shows how firms of any size can use it to research, plan, and build strong, mutually beneficial partnerships in half the time and at a fraction of the cost of traditional approaches. Written for the executive, entrepreneur, or small business owner on the move, this guide walks readers through each step of the AllianceMapping process in a series of quicktake chapters, complete with bullet points, checklists, eye-opening graphics, and ready-to-use templates. From obtaining a distribution agreement with HBO to forging a joint venture with Intel, Gerdes outlines the precise path for achieving each kind of deal, driving home her points with fascinating case studies supplied by senior staff members at Microsoft, KPMG, American Express, Chevron Ventures, Fortune magazine, eWeek magazine, and other prestigious companies.
* Trends, pitfalls, required resources, and more for specific types of partnerships
* Strategies for ensuring that your company’s management allocates sufficient money and resources
* Techniques for quickly gaining access to the correct decision-maker in a target company
* Examples and guidelines for creating and presenting a viable, persuasive proposal
* Stages in the partner development lifecycle, and resources generally required for each
* Types of partner agreements, and how to select and structure one to best serve your needs
* Models, graphics, and tables to illustrate and clarify key points
Lack of a legitimate partner strategy is the number one reason new business plans fail to generate funding. For those who secure funding without having to formulate a partnering strategy, success is far more difficult to achieve—and failure far more likely. Navigating the Partnership Maze transforms the process of seeking a partner from a random coin-flip to a consistent, replicable process. It provides you with the fundamentals of choosing the right partner, methods to create a mutually beneficial and bankable relationship, and guidelines to sustain that relationship—for increased market penetration and enhanced shareholder value over the long term.Sarah Gerdes is founder and CEO of Business Marketing Group, Inc., the firm that established outsourced partner development as a unique consulting category. A recognized expert in her field, she has been profiled in Fortune, Inc., The Economist, Entrepreneur, Working Woman and other prominent business publications."
* Go to this book at Amazon, Barnes & Noble or Indigo
Conference (Proceedings) : Info Today 2002 : Held May 13-17 2002
* Multi-conference materials available in the following order:
- PreConference Workings
- National Online 2002
- KnowledgeNets 2002
    - Track C: KM ROI & Leading Strategies
    - Track D: E-Learning, Content & KM Strategies
    - Track C: E-Government & KM Applications
    - Track D: KM & Content Management
    - Track C: Collaboration, Communities & KM
- e-Libraries 2002
- PostConference Workshops
* Go to Info Today 2002
Privacy : :
"In a world where information can uncover new possibilities, being smart about privacy is essential for consumers and businesses alike. The Privacy Leadership Initiative believes that consumers must be able to choose how their personal information is used to better meet their everyday needs … Here you can find some simple tips to keep your information private, both online and off. We also have a variety of tools and resources to help businesses become more knowledgeable about good privacy practices. The PLI is working hard to help build trust between consumers and businesses so that everyone can reap the rewards of today's information-driven economy."
* Content is organized into the following categories: Consumer Toobox, Newsroom, Privacy Library, Privacy Manager’s Resource Center and Privacy Tips
* Go to