Saturday, July 06, 2002

Article : Working the Crowd : By Skip Kaltenheuser - "At conferences and meetings, corporate spies hunt for confidential information … The conference was of strategic importance to the company … The conference-room number and the name of the company were listed on the hotel's daily agenda sign … But no one showed up--at least none of the company executives. At the appointed hour, without fanfare, they boarded a chartered bus designated for a nonexistent tour group. Whisked to an unannounced locale, they began their meeting far from the eyes of outsiders who wanted to know but did not belong. Instead, these curious parties were left dumbfounded, trying to maintain a nonchalant air while milling about the entrance to the hotel's meeting room. Meanwhile, a company employee stayed at the hotel to keep track of which outsiders showed up to infiltrate the meeting … Why would a company take such unusual precautions? … Company secrets are often most vulnerable at out-of-office meetings, particularly trade shows and multicompany conferences … While meeting planners shouldn't shoulder the blame for loss of intellectual property at their events, companies will court folly if planners are not included in the meeting-management teams--consisting of security officials, house counsel, the CIO, and in-house or consultant CI professionals--that ought to be carefully considering the protection of intellectual property."
* Go to Working the Crowd, published in the July/August 2002 edition of Across the Board
Book : Reinventing the Wheel (2nd Edition) : By Jessica Helfand; Published July 2002 - "From circular mathematical slide rules to Captain Marvel phonetic decoders; from nuclear bomb blast calculators to gestational breeding planners; and from astronomical planispheres to presidential trivia plotters, Reinventing the Wheel demonstrates the astonishing range and remarkable utility of these ingenious 'interactive' tools."
* Go to this book at Amazon
Information Design : WebBrain : "lets you search the Web visually, so you can explore a dynamic picture of related information, instead of searching through long lists of text. WebBrain lets you easily browse the Web and discover what’s out there. WebBrain uses TheBrain technology, which enables effective use of knowledge on the Web, the corporate intranet, and even your personal computer."
* Go to WebBrain
Research (Report) : Knowledge and Information Systems of the Urban Poor : "Poor men and women living in urban informal settlements do need knowledge and information to cope with risks and improve their livelihoods, but they sometimes find it hard to access. How do the urban poor obtain information and develop knowledge? Do they get what they require and is it appropriate? And how could development agencies fill the gaps and help to strengthen their knowledge and information systems (KIS)? … Where most previous studies considered this issue from the supply side, analysing the dissemination of information, this research considered primarily the demand side, focusing on the information needs of the urban poor, and the sources they use in accessing that information … The research concludes that poor men and women in urban areas are often deprived by a lack of information and knowledge. Not knowing about their rights, services they could access, plans for their areas, or what options there are for tackling certain problems, puts them at a disadvantage and increases their vulnerability … Development agencies can undertake a number of actions that would help to make the knowledge and information they hold more accessible to the urban poor, and to strengthen their knowledge and information base: Rethink their information strategies, Reduce exclusion, Support communities to build their knowledge and information capital, Improve the attitudes and the impact of information suppliers, Invest in developing sustainable ICTs for the urban poor, and Look at the impact of their information dissemination on the urban poor"
* “The full report on this research as well as a summary policy paper aimed at development agencies are available to download as MS Word files”
* Go to Knowledge and Information Systems of the Urban Poor
Workplace : Dilbert’s Ultimate Cubicle : "Scott Adams approached IDEO to create Dilbert's Ultimate Cubicle, an attempt to address the myriad issues connected with partition-based offices. The result is a modular cubicle that allows each worker to select the components and create a space based on his or her tastes and lifestyle."
* Go to Dilbert’s Ultimate Cubicle

Friday, July 05, 2002

Audio Program (Upcoming) : LeaderTalk - Seth Kahn - Using Story as a Way of Understanding Leadership : To be broadcast Wednesday July 10th, 2002 – 6:00 am to 7:00 am (PDT) - "LeaderTalk is a place for constructive, reflective dialogue about the significant leadership, executive, and organizational issues of today. The first Wednesday of the month the guest will be a book author; the third Wednesday of the month the guest will be a prominent business leader. Most business discussion in the media today is too superficial and of-the-moment. Uniquely, LeaderTalk draws from the real world of senior executive leadership and compares those signficant experiences to emerging thought and theories found in today's business books. LeaderTalk goes into depth, seeking wisdom over time through lively and appreciative talk."
* Go to LeaderTalk
* Checkout LeaderTalk's Archive of Previous Shows
* NOTES:
1.) LeaderTalk is broadcast on VoiceAmerica. View VoiceAmerica’s weekly Program Schedule
2.) The Real Player browser add-on is required.
Book : Electric Meme - A New Theory of How We Think and Communicate : By Robert Aunger; Published June 2002 - "In his defining book, The Selfish Gene, Oxford biologist Richard Dawkins sought to describe cultural evolution in biological terms with the newly coined term ‘meme,’ a metaphorical information particle that replicates itself as people exchange information, as the cultural equivalent of the gene, the replicating agent of biological evolution. Here, Cambridge anthropologist Aunger (Darwinizing Culture: The Status of Memetics as a Science) theorizes on the nature of this so-called "thought gene." In doing so, Aunger coins a term of his own, ‘neuromemetics,’ proposing that memes are in fact self-replicating electrical charges in the nodes of our brains. The author explains that the shift in perspective from Dawkins's purely social memetics to a memetics working at the intercellular level is akin to sociobiology's view of social behavior as a genetic trait subject to evolution. This is an ambitious book on a par with Susan Blackmore's The Meme Machine. Unlike the handful of pop-culture treatments out there, Aunger steers clear of the popular image of the meme as a VD-like brain parasite passed by word of mouth. That said, this book is that rare hybrid of crossover science writing that carries enough intellectual punch to warrant thoughtful peer review, and yet should appeal to those ambitious general readers who are in the market for a megadose of mind candy. (Publishers Weekly - Copyright 2002 Cahners Business Information, Inc)”
* Checkout the author’s work at AugerNET Central
* Read an excerpt of the book on Amazon
* Go to this book at Amazon or Barnes & Noble
e-Mail (Anti-spam) : The Spamdemic Map : "You always knew spammers [were] an incestuous bunch, but just how incestuous is about to become a bit clearer … It all starts with one piece of unsolicited commercial email... Then another, and another. Using domains and IP numbers found in the headers, determine the mailing service. With text from the body of the message, we determine who the advertisers and/or marketers are who commissioned the mailing; we also take apart the response links or even click on them (when it's privacy-safe) to find out who some anonymous advertisers and marketers are. Using the response links, we connect the advertisers and marketers with with the services that process responses. After we come up with the companies involved, we just read each one's website and learn who their partners are. We also love to Google. There's no proprietary information on the Clueless Mailers website. All of the info here is from published sources available to the public via the Web, via traceroute, and via WHOIS... or the information is taken directly from the spams received at the inboxes that CM monitors. All of this information is then poured directly into Clueless Mailers' exclusive Spamdemic Cross-Referencing Unsolicited Nuisance Connection Heuristics Engine Reloader"
* Download the Map in GIF low-quality (460 KB), GIF high-quality (767 KB) or PNG (676 KB) formats
* Go to The Spamdemic Map, presented by Clueless Mailers
Knowledge (Visualization) : Cedar VisuAlert : "Knowledge Visualization creates a map of every document identified by an integrated search process as relevant and needing to be located. Each document (typically thousands per query) is then displayed in the context of how it connects with every other document, and how it ranks on a relative scale of importance based on factors such as publication date, author, key word (country, person, technology, process, etc.) … Maps can be generated from unstructured data that demonstrate the connections between different parts of a business operation—market, technology, competitors, clients, etc. A simple animation can be constructed that demonstrates activity of a certain domain over time, thereby confirming such vital data as the growth of a competitor or the expansion of a growing market sector … Structured data can be used to map certain behavior (transactions, trades, human traffic etc.) against a specific visualization of a business process or location—for example, a supermarket layout, a manufacturing process or an urban landscape … By creating visualizations combining structured data—such as transactions and trades— and unstructured data, a business can take further control of its own information and rapidly diagnose the impact of new threats and opportunities."
* Several knowledge visualization examples are available. (NOTE: If you launch an example, you will be asked to approve the installation of the viewer application)
* At the Knowledge Visualization Library, you can download the 40-page, 3.19 MB Knowledge Visualization White Paper, view sample visualization screenshots and/or view the Homeland Security visualization example
* Go to Cedar VisuAlert
Vision : Vision-in-a-Box : "VisionFirst provides the tools you need to rapidly envision the future, spread ownership for the vision and ramp up the innovation skills needed to achieve it. Learn more about our signature Vision-in-a-Box process and our popular Rapid Innovation Lab. Get a quick read on our capabilities by checking out ‘what we've been up to lately’ and scanning our list of core programs and services. Browse through the rest of the site for fresh insights, useful information and to discover why clients call us the Unconsultants."
* Subscribe to the VisionByte newsletter
* "Keep your vision moving forward with effective meetings and stimulating reading. Here are Resources you can apply...starting now!"
* Go to Vision-in-a-Box

Thursday, July 04, 2002

Book (Excerpt) : Keys To The New Knowledge Management : By Mark W. McElroy and Joseph M. Firestone; Planned publication date October 2002 – Read the sample chapter "Generations of Knowledge Management” which critiques ”David Snowden's Cynefin model and other recent views on the evolution of KM”
* Downloadable as a 51-page, 523 KB PDF file
* Located in the Breaking News (July 1, 2002) section of the Macroinnovation web site
Complexity : The Complexity & Artificial Life Research Concept for Self-Organizing Systems (CALResCo) : "a non-profit organisation dedicated to promoting the wider aspects of the Complex System sciences by education, synthesis and by the integration of the theories into the mainstream viewpoints of arts, philosophy and science … Here we introduce the integrating sciences of Complex Systems and of ALife together with their sister fields. We'll also pursue the wider social implications of these transdisciplinary theories of self-organization on mind, art, spirit and life as it could be..."
* The Tour Bus is excellent starting point
* Go to CALResCo
eZine : Leadership Review : Summer 2002 Issue Content:
- Fairness in Leader-Member Exchange Theory: Do We All Belong on the Inside?, by Nathan W. Harter and Donna Evanecky
- How to Keep Your Organizational Reality from Sabotaging Your Outsource Strategy, by Pamela Harper
- The Recent Literature on Public Leadership Reviewed and Reconsidered, Original publication by Barbara Kellerman and Scott W. Webster in Leadership Quarterly, Synopsis by Kevin Arnold
* Go to Leadership Review, published quarterly and edited by the Kravis Leadership Institute at Claremont McKenna College
* Past issues are available
Leadership : Leader-values : "The aim of Leader-values is to become one of the best meeting places on leadership and value systems on the 'net. We hope to hear from both students of leadership and business leaders - with special emphasis on multicultural, transnational issues. "East meets West", to give the best in Global Leadership studies"
* Content is organized into the following sections: 4 E's (envision, enable, empower and energize), Assessment, Book List, Career, Change, Complexity/Chaos, Discussion, Guest Articles, Historical Leaders, Innovation, Knowledge, Leaders’s Glossary, Management, ‘Net Links, Organization, Paradox, Slide Shows, Value Systems
* Go to Leader-values
Project : ConservationEconomy.net :
"A pattern language for sustainability … On this site, fifty-seven patterns provide a framework for an ecologically restorative, socially just, and reliably prosperous society. They are adaptable to local ecosystems and cultures, yet universal in their applicability. Together they form what we call a Conservation Economy … Together, the patterns form a visual and conceptual framework that can be used to inspire innovation, focus planning efforts, and document emerging best practices. A conservation economy comprehensively integrates Social, Natural, and Economic Capital to demonstrate that a sustainable society is both desirable and achievable … The conservation economy framework provides the basis for our wide range of Training and Consulting Services, helping businesses, governments, and non-profits make a just and viable transition to sustainability. In order to constantly test the ideas behind a conservation economy, we also host an international ‘open source’ Learning Network which allows people to share their insights and experiences."
* Be sure to view the Pattern Map
* Subscribe to the Conservation Economy monthly newsletter
* Go to ConservationEconomy.net, a project of ecotrust
* Source: Originally encountered on the co-intelligence newsletter

Wednesday, July 03, 2002

Awards : 2002 Accenture and MIT Digital Government Award Winners : Announced June 25, 2002 - "For the third year, Accenture and MIT look[ed] to define new standards for innovation by seeking out the best digital service delivery programs in government and higher education. We look[ed] for groups or individuals that are not only transforming relationships with citizens, but also with businesses and other government or higher education organizations … Have you developed unique programs or services? Communicated to constituents in new and better ways? Are you revolutionizing the business of government and higher education? Don't miss this opportunity to share your achievements with your colleagues in the government, business and academic communities … Nominations [were] evaluated over the Web by a panel of thought leaders from academia, government, media and the private sector. Awards [were] presented for exemplary achievements in federal, state, local government and higher education categories, with awards for the most innovative pilot/prototype or existing solution. This year's awards have been expanded to include the Agent of Change Award, recognizing an executive who has used innovation in the transformation of services in government or higher education during the past year. "
* Go to the 2002 Accenture and MIT Digital Government Award Winners
Book : The Seeds of Innovation - Cultivating the Synergy That Fosters New Ideas : By Elaine Dundon; Published June 2002 - "Breakthrough innovation is a prerequisite for success in almost any organization, yet the actual management of innovation has only recently begun to receive the attention it deserves. Here, innovation thought leader Elaine Dundon offers a "how-to" prescription for building creative and strategic innovation skills at all levels of an organization (rather than focusing on decision-making levels only) -- and explains how to produce measurable results that translate directly to the bottom line … Using field-tested concepts and practical examples, and featuring easy-to-apply processes and concrete thinking tools, this straight-talking book provides a broadly applicable guide to innovation -- one that's not limited to a specific industry sector. Today's most comprehensive, one-stop innovation resource, it describes: The three necessary components of innovation -- creative, strategic, and transformational thinking; Methods for applying innovative thought to existing products, processes, and business models"
* Table of Contents:
Part I: The Seeds of Creative Thinking / 1. Believe in Creativity / 2. Be Curious / 3. Discover New Connections / Part II: The Seeds of Strategic Thinking / 4. See the BIG PICTURE / 5. Look to the Future / 6. Do The Extraordinary / Part III: The Seeds of Transformational Thinking / 7. Seek Greater Awareness / 8. Ignite Passion / 9. Take Action / 10. Conclusion / Appendices / A: 99 New Trends to Consider / B: 99 Great Innovations to Consider / C: Better Brainstorming: The 9 Step Innovation Process / D: Designing the Climate for Innovation
* Go to this book at Amazon, Barnes & Noble or Indigo
* Checkout the author’s web site – The Innovation Guru - and subscribe to the weekly Innovation Guru® Insights
Finalists : Stockholm Challenge 2002 : Announced June 25, 2002 - "The Stockholm Challenge focuses on the positive effects of today's information society, and the benefit information and communication technology can bring people and society. The technology itself is not the issue. The use of advanced technology has changed and will continue to change the structure of the whole society. The Stockholm Challenge offers IT pioneers from all over the world a great opportunity to create new networks … The Stockholm Challenge is not only a competition, but a meeting place for people who share a vision about the future. The big challenge is to bridge the digital divide … Nearly 80 countries entered projects in the Stockholm Challenge 2002. Of these, projects from 40 countries have been nominated for the award."
* Categories include:Culture, Education, e-Business, e-Government, Environment and Health
* Go to the Stockholm Challenge 2002
Information (Literacy) : The Institute for Information Literacy (IIL) : "has three basic goals: 1. Prepare librarians to become effective teachers in information literacy programs; 2. Support librarians, other educators and administrators in playing a leadership role in the development and implementation of information literacy programs; 3. Forge new relationships throughout the educational community to work towards information Literacy curriculum development … Program initiatives include: 1. Annual Immersion Programs - Four and-a-half-day programs that provide intensive information literacy training and education for instruction librarians 2. Institutional Strategies: Best Practices - A program that assists individual institutions in developing strategies for developing and implementing effective information literacy programs. 3. Community Partnerships - A program that provides opportunities for a combination of community partners (i.e. academic and K-12; academic, K-12, and public, etc.) to work toward instituting 'community-based' information literacy programs. 4. Web Resources - Links to a wide variety of information literacy issues including best practices, assessment, and links to other information on information literacy resources."
* Go to the Institute for Information Literacy
Newsletter : The Information Flow : "the monthly email newsletter on The Technology, Design, and Business of Making Information Make Sense … provides commentary on the wide range of technologies that enterprises, publishers, researchers, and analysts of all kinds use to make sense of the deluge of information available to them. From knowledge management infrastructure to data analysis tools, from categorization to visualization, from algorithm swamps to document galaxies. Opinions, stories, telling facts, pointers to good reading - in general, context to help you quickly gain a deeper understanding of this huge, but at the moment, confusing and confused, space."
* Go to The Information Flow
* While you are there, checkout the newsletter Archive

Tuesday, July 02, 2002

Article : The Co-Creation Connection : By C.K. Prahalad and Venkatram Ramaswamy - "For more than 100 years, a company-centric, efficiency-driven view of value creation has shaped our industrial infrastructure and the entire business system. Although this perspective often conflicts with what consumers value — the quality of their experiences with goods and services — companies see value creation as a process of cost-effectively producing goods and services. Now information and communications technology, the Internet in particular, is forcing companies to think differently about value creation and to be more responsive to consumer experiences. In fact, the balance of power in value creation is tipping in favor of consumers ... The Five Powers of the Connected Consumer … 1. Information Access / 2. Global View / 3. Networking / 4. Experimentation / 5. Activism … Elements of Exchange …Transactions / Choice / Consumption Experience / Price-Performance … Building Blocks for Co-Creation …1. Dialogue / 2. Access / 3. Risk Reduction / 4. Transparency"
* Go to the Co-Creation Connection, published in strategy+business
Book (and Companion Web Site) :
First Among Equals - How to Manage a Group of Professionals :
By Patrick J. McKenna and David H. Maister; Published April 2002 - "Competently managing a group of peers is unquestionably among the most difficult of workplace tasks, but key steps that produce success are laid out so clearly by consultants Patrick J. McKenna and David H. Maister in First Among Equals that even those who completely lack experience should find the process feasible and effective. McKenna and Maister focus on leading teams of professionals--often composed of people who don't feel like they are part of a team or in need of leadership--by transforming the way managers assume responsibility and direct members. "Success in helping your group succeed is mostly about you. Not them," they write. Their book starts by explaining how to prepare for the job ahead, for example, by meeting informally with participants and displaying sincere interest in things that matter to them. It then explores coaching the individuals involved (offering methods for gaining acceptance, building rapport, assisting underperformers and dealing with prima donnas) and guiding the collective group (by developing rules, building trust, invigorating meetings, and resolving conflicts). Finally, it proposes measures for continued success, such as integrating new hires and gauging performance. Dozens of self-assessment questionnaires and diagnostic tests help make this an exceptionally practical guidebook on a critical but oft-neglected topic."
* Go to the companion web site First Among Equals, where you will find: About David, About Patrick, Action Lists, Articles, Ask the Authors, Contact Us, David's Previous Books, Discussion Groups, ePostCards, Excerpts, Interviews, Patrick's Previous Books, Practice Coach, Press/Media, Question Archive, Questionnaires, Real Reviews, Sample Chapter, Submit Your Story, Testimonials, The Lighter Side and World Stories
* Go to this book at Amazon, Barnes & Noble or Indigo
eZine : Work Study
(Free Access Until July 7th) :
"coverage includes: business analysis, ergonomics, information systems, methods engineering, organization and methods, process control, productivity management, quality management, work analysis, work measurement."
* Go to Work Study, provided by Emerald Journals
* Keep track of forthcoming freely accessible Journals of the Week (Subscribe to Emerald Now and receive e-mail notifications of forthcoming journals.)
Report : Avoiding Information Overload - Knowledge Management on the Internet : By Dr. Adam Bostock of Acro Logic; Published June 2002 - "It is estimated that there are over two billion Web pages, and thousands of newsgroups and forums, on the Internet - covering virtually every topic imaginable. However, many users find that searching the Internet can be a time consuming and tedious process. Even experienced searchers sometimes run into difficulties. To fully benefit from the potential opportunities of the Internet, both Web site developers and users need to be aware of the tools and techniques for managing and retrieving online knowledge … This has driven the development of improved search and information retrieval systems. However, we now need sophisticated information extraction (and/or summary) capabilities to present the user only with the information they need, rather than a large set of relevant documents to read … Search service providers, Web portals, and amalgamations of community Web sites could all help their users to benefit today, just by adopting the current generation of knowledge management systems, particularly those with effective information extraction capabilities … Metadata has a very useful role to play, but it has limitations with regard to information extraction … One of the key opportunities of the XML initiative is to allow structure and (indirectly) ‘meaning’ to be embedded into the content of the resource itself. XML provides the much needed data structure for computer-to-computer interaction. The availability of good user-friendly, and ‘intelligent’, tools will be critical in persuading the wider community to adopt XML as an alternative to HTML … It is probably reasonable to state that the current generation of knowledge management systems is an interim measure, to be superseded by AI systems in the long-term. Such systems will probably be able to process natural language and XML encoded content … The success of Internet based knowledge management, and the Semantic Web, will require the development and integration of various data standards, ontology definitions, and knowledge management and agent technologies. It will take a concerted and significant effort to get there. The likely longer-term benefits are much more effective Internet searches and smart information extraction services, which present the user with concise relevant extracts … In the meantime, perhaps we should also think about how authors represent knowledge and present information, and how users apply knowledge, in a more structured and meaningful way."
* Go to Avoiding Information Overload
* Downloadable versions of the Report (255 KB DOC or 1.19 MB RTF) are available on the Technology and Standards Watch Reports page – part of the Joint Information Systems Committee’s web site
Survey Results : Get Together - Companies Still Have Far to Go to Exploit the Benefits of Collaboration : By Sandra Swanson; June 27, 2002 - "It's clear that many companies want closer, more-effective collaboration with external partners. To move forward, most of the 300 business-technology executives who responded to the survey look for cost savings and better access to information to help them make key business decisions. Most pursue collaborative initiatives: 76% plan to work more closely with customers, 72% will increase efforts to collaborate with business partners, and 61% aim to develop closer ties with suppliers … It's clear that the technology for some forms of online collaboration has yet to reach its full potential. But that's not deterring companies from taking on such projects. They've recognized that closer bonds with suppliers and customers have become a necessity, and they've seen evidence that online collaboration provides a powerful tool to make that a reality."
* Go to Get Together, published in InformationWeek

Monday, July 01, 2002

Article : Five Reasons People Don't Tell What They Know : By Carol Kinsey Goman; Published June 22, 2002 - "Companies waste billions when employees and managers don't share their knowledge. But change means understanding why they don't share … Here are the top five reasons why people don't tell what they know:
1. People believe that knowledge is power
2. People are insecure about the value of their knowledge
3. People don't trust each other
4. Employees are afraid of negative consequences
5. People work for other people who don't tell what they know"
* Go to Five Reasons, published in the Knowledge Management e-Zine
* Source: Originally encountered on the elearningpost newsletter
Article : Intangible Management - What is it, Really? : By Peter Stone - "In response to growing investor and management concerns regarding the current accounting and finance models, the International Intangible Management Standards Institute (IIMSI) has released 33 international intangible standards that provide a completely new way of managing and reporting the true value of organizational performance."
* Go to Intangible Management, published in the July edition of The CEO Refresher
* Be sure to checkout The International Intangible Management Standards Institute – you can join for free
Book (Call for Chapters) : Knowledge Networks - Innovation through Communities of Practice : "Our aim for this book is to bring together the experience and expertise of people who have worked with CoPs in real world situations: the objective is to examine CoPs from a practical, rather than a purely academic, point of view. Hence, this call for papers is directed at those who can provide real examples of supporting real CoPs. Our expectation is that this book will provide a genuine and useful resource to practitioners and academics that work in the field of KM and CoPs … CoPs are attracting interest both in academia and in commercial organisations. Academic researchers are undertaking research into CoPs, how they can be supported, the relationships within them, the process of creativity, the creation of new knowledge. Consultants in the field are supporting, coaching and facilitating CoPs, and advising organisations as to how they can identify and nurture CoPs and how they can benefit from them. It is to be expected that this book will be of interest to both academics and practitioners … Prospective authors are invited to send a 500 word outline proposal by e-mail (Word document) to Chris Kimble (kimble@cs.york.ac.uk) by July 31, 2002."
* Go to Knowledge Networks
* Source: Originally encountered in the KM_Best_Practices mail list
Paper : Benefits of a KM Framework : By James Robertson; Published July 2002 - "With the explosive growth of interest in knowledge management, many different 'knowledge management frameworks' have been produced … Only a few of these have reached prominence and a broad audience. Typically, the most successful frameworks have been developed by non-profit organisations, or industry bodies … These frameworks build on the reputation of the organisations that have created them, and the depths of experience they offer … There is considerable benefit to be derived from these frameworks, and this applies to both the knowledge management (KM) community, and to businesses looking to make use of KM … This article will look at these KM frameworks, and outline some of the business benefits they offer."
* Read in your browser or download the 3-page, 115 KB PDF file
* Go to Benefits of a KM Framework
* Source: Originally encountered in the StepTwo newsletter
Tool (Social Networks) : NetVis Module (Dynamic Visualization of Social Networks) : "an open source web-based tool for researchers to simulate, analyze, and visualize social Networks using data from online surveys, imported csv files, and electronic discussion groups."
* Go to the NetVis Module
* Source: Originally encountered on the peterme.com weblog
- part of his interview with social network researcher Valdis Krebs

Sunday, June 30, 2002

Article (Short) : Today's Workers Stifled, Says Management Guru :
By Dave Murphy / San Francisco Chronicle - "As far as management guru Stephen Covey is concerned … We're using the industrial-age model in a knowledge-age world … Knowledge workers are more precious than customers … One knowledge worker can add a million customers … But employees are stifled by today's workplaces"
* Go to Today's Workers Stifled, Says Management Guru
eZine : Jugglezine : "An unassuming e-zine about balancing work and life"
* The current article offering is ‘Life: A Mid-Term Evaluation’
* Reactions to the article are posted with the article
* The article is supplemented by a One Question Survey and Juggle This demographics
* Articles are archived by topic – Design , Issues, Lifestyles, Technology, Time Management, Work and Working at Home
* Go to Jugglezine, published by HermanMiller - “a leading global provider of office furniture and services that create great places to work.”
Intellectual Capital : Board of Intellectual Capital : "Gerbsman Partners and the Technology Recovery Group formed its ‘Board of Intellectual Capital’ as a resource for rapidly identifying business and marketing strategies, strategic alliance candidates and financing for highly leveraged, under-performing, under-capitalized and under-valued Technology/Internet and low tech companies and their Intellectual Property. This distinguished group includes nationally and internationally recognized financial, communications, media, advertising, public relations and Internet operating executives."
* Go to the Board of Intellectual Capital
Project Management : Project Management KnowledgeBank :
* Content is organized into the following categories: PM Best Practices (Balanced Scorecard, Change Management, Communications, Critical Chain, Earned Value, Maturity Models/Assessments, Metrics, Microsoft Project, Portfolio Management, PM Standards, Project Office, Risk Management, Teams, Work Breakdown Structures), Information Technology (News, Associations and Publications), PM Resources (Associations, Conferences, Publications, Portals, Software Companies and Education & Training) and Management Resources (News, Publications, Research, Tools and U.S. Government)
* Go to the Project Management KnowledgeBank, provided by The Center for Business Practices - “a knowledge center that captures, organizes, and transfers business practice knowledge to project stakeholders to help them excel in today’s rapidly changing business world. The CBP harnesses project management knowledge and expertise and integrates it into a variety of products to deliver fact-based and timely information through publications, research, benchmarking forums, and the web.”
White Paper : Theory of Constraints and its Thinking Processes : "The core constraint of virtually every organization The Goldratt Institute has worked with over the past 16+ years is that organizations are structured, measured and managed in parts, rather than as a whole. The results of this are lower than expected overall performance results, difficulties securing or maintaining a strategic advantage in the marketplace, financial hardships, seemingly constant fire-fighting, customer service expectations being rarely met, the constraint constantly shifting from one place to another and chronic conflicts between people representing different parts of the organization, to name a few … Once the barriers that block those parts from working together as an integrated system are removed, significant and sustainable improvement in each and every problem mentioned above is the result … What blocks organizations from tearing down these barriers? Organizations are often so consumed by the pressures to achieve their short-term performance targets, that taking the time to plan for the future is a luxury they can’t afford. Or, they have plans for the future, but are faced with the difficulties of balancing the risks of change with the opportunities they create – ‘if it ain’t broke, don’t fix it!’ … Is it possible to use change to create a competitive advantage? Is it possible to do that quickly, without risk and while creating a reliable platform from which to seize the opportunities of tomorrow?"
* Readable in your browser or downloadable as a 10-page, 235 KB PDF file
* Go to Theory of Constraints and its Thinking Processes, published by the AGI-Goldratt Institute