Saturday, June 15, 2002

Article : Just Say “No” to Knowledge Management Projects : "Victor Newman, Chief Learning Officer for Pfizer, recently told attendees at eyeforpharma’s ‘Knowledge Strategies for R&D’ conference in London that his interest in the study of incompetence has helped him to better understand the knowledge management process. 'I think it helps you to understand that at some point you may have inadvertently decided to fail,' he said. ‘You may have decided to fail – and I think that’s a really important piece of knowledge.’ … According to Newman, there are three ‘knowledge imperatives:’ How to manage what we already know; How to learn faster than the competition and integrate that into our processes; and How to create new forms of knowledge that deliver new market value … Creating new forms of knowledge, according to Newman, requires companies to ask a series of questions, including: What was the knowledge that gave us competitive advantage in the past? What is giving us competitive advantage now? What will give us competitive advantage in the future? What are we going to do to invest in it? And Where does it fit into our portfolio? … Newman believes knowledge management strategies should rely on three key learnings: The value of knowledge is like the value of fruit – timing is everything; Knowing and believing are not necessarily the same thing; and Knowledge management is not a strategy in its own right."
* Go to Just Say “No”, published by eyeforpharma
eZine : BOOKmagazine.com : "If books are important in your life, BOOK is the magazine for you. BOOK goes beyond book reviews to cover the whole world of books, from all angles. In BOOK, you'll read about authors at home and at work; publishing news, trends and issues; great bookstores; exciting literary locations; and technological developments affecting books. You'll find excerpts, essays and fiction by leading writers and new voices. And you'll get plenty of book reviews, too: more than 50 in every issue!"
* Go to BOOKmagazine.com
Interview : portal KMOL – Art Kleiner : By Ana Neves, June 2002 - "What is, for you, the relationship between organisational learning and knowledge management? At heart, both of these organizational practices share one key question: Will they be practiced by professionals or by managers throughout the organization? In organizational learning, the key is embedding new practices throughout the established realms of business as usual; and linking them both to the relevance of organizational performance and peoples' own aspirations. In knowledge management, there has traditionally been a lot more reliance on professionals: information packagers, producers, designers and channelers. Lip service is paid to the idea of involving everyone. But do they live up to this ideal in practice? … [Other Questions] … How can dialogue be used by organisations? What are the benefits? … In your book ‘The Age of Heretics’ you compare corporations to medieval monasteries". What are the similarities and the differences? … What is a core group? And what are its characteristics? … What can the core group do to create a learning environment? … What are the biggest enemies of the modern organisations? Why?"
* Go to the Art Kleiner interview
* While you are there, checkout other offerings listed on the portal KMOL home page
Resources : Entovation Network – Resource Index : "ENTOVATION® International is the hub of a world-wide network of experts in the new methods of Knowledge Innovation® … Through our main products and services our aim is to help you master the three main dimensions of Knowledge Innovation® … The ENTOVATION® Network is an international network of theorists and practitioners, dedicated to developing a sustainable future through knowledge and innovation."
* Resource headings include: Overview, The Entovation Network, Focus on the Knowledge Value Proposition, Knowledge and Innovation Trends, Enterprise Functions, Focus on Enterprises, Focus on the World, and Focus on ENTOVATION
* Go to the Resource Index
Technology : The InfoTech 100 : "We created the IT 100 to do what no other publication was attempting to do: rank all of the top technology companies in the world based on their performance over the past 12 months. With the help of sister company Standard & Poor's, it meant collecting a dizzying array of financial data from across the globe, translating financial statements from dozens of currencies, and double-checking every figure to make sure Turkish lira hadn't been mixed up with Thai bhat … This year, the worldwide effort is paying dividends like never before. The balance of power in the technology industry is shifting. No longer are American companies first, foremost, and pretty much only. Rather, the companies of Europe and particularly Asia are thriving, even as the downturn in domestic tech spending has humbled American companies. Non-U.S. players account for 49 spots in the IT 100, far more than in any previous year. There were a mere 23 on our premiere list … We've expanded the IT 100 online to include the world's top 200 IT companies -- and we've made it an Interactive Scoreboard, with a wealth of additional financial data"
* Go to The InfoTech 100, published by BusinessWeek
* While you are there, checkout the Technology section

Friday, June 14, 2002

Article : Research in Online Learning Community : By Chih-Hsiung Tu and Michael Corry - "Online learning community has been considered as one of the most important learning concepts in technology-based instructions. Yet online learning community has not been well-defined or well-examined. The social learning process has been suggested as the fundamental factor to examine in an online learning community to ensure online participants and the community will grow and evolve in terms of their knowledge acquisition. Four basic elements and four theoretical constructs in online learning community suggest an ideal theoretical framework for future research. The purpose of this paper is to examine current literature and current research concerning online learning community, to discuss the impacts of online learning communities on human learning, and to propose a theoretical construct for future development of online learning communities."
* Go to Research in Online Learning Community, published in e-JIST
(e-Journal of Instructional Science and Technology)
Article : Virtually Human : By Jennifer Disabatino - "Charles DeLisi, who began the Human Genome Project, is trying to get financial support for an even more awesome undertaking: re-creating in software all the physiological processes of a human being … hopes to create a virtual human whose organs will be dispersed among research facilities across the country … This is no cyborg. It would be a distributed computer program that uses algorithms to re-create the functions of the human body, and in particular to study how functions in one part of the body impact others. Ultimately, the models could predict what a chemical, virus, bacterium or physical trauma would do at the cellular, organ, system and organism levels. Doctors in an emergency room could see the effects of physical trauma without opening up the body, and patients could have drugs customized to their body chemistry. "
* Go to Virtually Human, published in Computerworld
Book : Execution - The Discipline of Getting Things Done : By Larry Bossidy, Ram Charan and Charles Burck; Published in June 2002 - "Execution is ‘the missing link between aspirations and results,’ and as such, making it happen is the business leader's most important job. While failure in today's business environment is often attributed to other causes, Bossidy and Charan argue that the biggest obstacle to success is the absence of execution. They point out that without execution, breakthrough thinking on managing change breaks down, and they emphasize the fact that execution is a discipline to learn, not merely the tactical side of business. Supporting this with stories of the ‘execution difference’ being won (EDS) and lost (Xerox and Lucent), the authors describe the building blocks--leaders with the right behaviors, a culture that rewards execution, and a reliable system for having the right people in the right jobs--that need to be in place to manage the three core business processes of people, strategy, and operations."
* Go to this book at Amazon, Barnes & Noble or Indigo
Dialogue (and Problem Solving) : Study Circles Resource Center : "dedicated to finding ways for all kinds of people to engage in dialogue and problem solving on critical social and political issues. SCRC helps communities by giving them the tools to organize productive dialogue, recruit diverse participants, find solutions, and work for action and change … has worked with many kinds of communities, on many different issues, to develop a process for bringing people together for creative community change … From neighborhoods to large cities, broad coalitions of community groups are bringing together hundreds (and sometimes thousands) of people from all walks of life to deal with important issues like these: racism and race relations, education reform, crime and violence, immigration, diversity, youth concerns, growth and sprawl, police-community relations, building strong neighborhoods, neighborhoods supporting families with children, and more."
* Offerings include: Documentation and Assessment, Links, Making Study Circles Happen, Newsroom, Publications, Special Projects, Success Stories and What’s New
* Sign-up for the Study Circular newsletter
* Go to the Study Circles Resource Center
Government : G8 Online (Course) : "With G8 Online 2002, we're mounting an expanded program from previous years. This year, G8 Online delivers a university level, online course of 26 lectures, with supporting materials, tutorials and other interactive features and offered in both English and French. Recognizing the significant world-wide audience for G8 Online, and cognizant of the digital divide, G8 Online will be offered in text-only, audio only, low-bandwidth video and high-bandwidth video options."
* NOTE: "The course, available in the weeks leading up to the Kananaskis Summit [June 26-27], on-site from the Summit as well as a post-event evaluation, is freely available to students, instructors, media, other professionals and interested citizens around the world, for immediate and subsequent use. The text versions of these lectures are available on this website beginning today [June 10th]; the full G8 Online course will be available soon on its own website - continue to check this page for scheduled releases."
* Take a look at the Course Syllabus
* Other offerings include: Biographies, Bulletin Boards, Compliance Studies, Featured Content, Glossaries, Links and Tutorials
* Go to G8 Online

Thursday, June 13, 2002

Article : The Essence of Knowledge Management : By Marco C. Bettoni and Sibylle Schneider - "contend[s] that more sustainable and successful Knowledge Management (KM) solutions can be built by using the principles of Knowledge Engineering (KE) to understand knowledge in a more appropriate way … They explore five aspects of practical knowledge relevant for promoting the essential Human Factors (HF) involved in KM tasks: 1. the value and function of knowledge; 2. the motor and mechanism of knowledge; 3. the two states and 3 conversions of individual knowledge; 4. the logic of networking (natural organisation of knowledge); 5. the handling of knowledge (wheel of knowledge) … then explain their consequences under the form of five principles that we suggest could be used as leading criteria for designing and evaluating KM solutions and systems in a way more appropriate for implementing the recognition of the essential role of people."
* Go to The Essence of Knowledge Management, listed on the Knowledge Board
Digital Divide : Digital Opportunity Channel : Information and Communications Technologies (ICTs) "by themselves cannot be drivers of social transformation; they cannot substitute for good governance, economic reform or social policies. But they can create new employment opportunities, increase efficiency and productivity, and supplement development efforts … ICTs also widen civic participation, and support welfare services. Healthcare, education services, disaster assistance and environmental protection, for instance, can be delivered and used more efficiently through ICTs. Above all, ICTs can be valuable tools for people in overcoming development obstacles … However, while access to ICT is increasing, so is the imbalance between resources for the rich and the poor, between the powerful and the marginalized. The challenge is to bridge this widening gap and find a means to provide ICT access in a constructive way to ensure equal digital opportunities for all. Digital Opportunity Channel sees itself as a tool for organisations to meet that challenge."
* Content is organized into the following categories: Editorial, Events Calendar, Features (analysis, guest column, research reports and success stories), Get Involved, Guides (background, basics, further reading and solutions), News, Partner Highlight and Resources (databases, featured resources, funding and web resources)
* Subscribe to their weekly Newsletter
* Go to the Digital Opportunity Channel, a joint endeavour of OneWorld and the Digital Divide Network
Information Design : TextArc : "a visual represention of a text … on a single page … [a] combination of an index, concordance, and summary, it uses the viewer's eye to help uncover meaning … Some of the things we've considered or tested TextArc on include: E-mail archives; Web sites; Source code (needs some scoping info & other pre-processing); Video or Film; Image collections; Legal archives, contracts, or depositions; Financial news updates (this works well); Music (with a transposition-invariant pattern matcher); Genomics (multi-sequence comparisons); and Intelligence"
* Offerings include: Other Works, Print Editions, Sample Texts (Alice in Wonderland and Hamlet), Still Screen Images, Thousands of [Other] Texts
* Go to TextArc
Knowledge (Management) : The Knowledge Management Centre : "focuses on the significance for policy and practice of advances in information and communication technologies, this includes the use of distance methods of diagnosis and treatment in health care and the role of new technologies in research and collaboration at a distance."
* Content is organized into the following categories: About KMC, News, Publications, Research and Resources
* Go to The Knowledge Management Centre, part of the School of Public Policy at the University College London
Tool : Viewlets : "are powerful, easily implemented, animated presentations that enhance the effectiveness of online marketing, employee training and customer support … With ViewletBuilder, the Viewlet authoring tool, anyone can quickly create compelling online presentations. ViewletBuilder's versatility, intuitive user-interface and incredibly quick creation time have made it a standard content creation tool in corporations, governmental institutions and academic organizations around the world."
* Go to Viewlets
* Source: Originally encountered on The Handheld Librarian weblog

Wednesday, June 12, 2002

Book : The GE Work-Out - How to Implement GE's Revolutionary Method for Busting Bureaucracy & Attacking Organizational Problems - Fast :
By Ron Ashkenas Steve Kerr Debbie Burke Dave Ulrich; Published in March 2002 - "GE's legendary Work-Out program played a key role in the company's phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GE­­ often working directly with CEO Jack Welch­­ discuss the inner workings of Work-Out and their experiences at successfully implementing the program at GE. Filled with effective assessment and decision making tools, The GE Work-Out provides concrete and realistic guidance for anyone who wants to implement Work-Out and break down bureaucracy and hierarchy within an organization."
* Go to this book at Amazon, Barnes & Noble or Indigo
eGovernment : eGov FirstStop :
"helps government professionals find high-quality, practical resources for e-government initiatives. The documents, Web sites, and other material shared here have been reviewed and selected by experienced e-gov scholars and professionals … These resources are of value to any public manager, regardless of level of government, degree of technical expertise, or specific job."
* Content is organized into two categories: Must Reads and Currently Featured (Strategy, Policy, Technology and General)
* Go to eGov FirstStop, a project of the Center for Technology in Government at the University of Albany
Journal : Leader to Leader : Companion web site to the quarterly print publication - "offers cutting-edge thinking on leadership, management, and strategy written by today's top thought leaders from the private, public, and social sectors … This site contains the contents, editors' message and resources from each issue. The resource pages offer links to related information and convenient means to purchase books by the authors. In addition, the site now presents complete text of two articles from each past issue and of all of Editor-in-Chief Frances Hesselbein's columns."
* Go to Leader to Leader, a Peter F. Drucker Foundation for Nonprofit Management publication
Knowledge (Management) : Canadian Institute of Knowledge Management Research (CIKMR) : "[Its purpose is] to help Canadian organizations stimulate innovation, collaboration and intellectual capital, by delivering a complete roadmap and supporting documentation to enable Canadian organizations to Define, Plan, Implement and Measure enterprise Knowledge Management programs in a bilingual culture … The CIKMR Directors will consist of individuals representing a cross-section of Canadian Government and Private-Sector interests with demonstrated skills in the field of Knowledge Management, including CKO competencies, training, best practices, and communities of practice. The number and focus of CIKMR Directors will reflect current needs and resources, and therefore change periodically."
* Content is organized into the following categories: About CIKMR, Building a KM Program, Events (under development), Links, News, and Vendors (under development)
* Go to the CIKMR
Modeling : Computer-based Artificial Societies May Create Real Policy :
By Christian Bourge, United Press International - "Agent-based modeling is an emerging computer technology that holds promise as a powerful tool for analyzing policy problems - and experts in the field believe it has the potential to fundamentally change the way social scientists and economists test theories, examine data, and create new policies … But proponents of these software-based models - which accurately simulate how people and events interact, and can accurately predict the outcomes of systems or policies that may be put into place - say that despite the wealth of potential applications, and the immense growth of this new science in recent years, think tanks and policy researchers have been less than enthusiastic in their embrace of this new technology as a research instrument … At its most basic, agent-based modeling uses a software program that autonomously decides what courses of action the individual players in the program will take in any situation being simulated. Researchers are using such programs to develop independently functioning artificial societies, to test theories about problems as diverse as the disappearance of long-vanished civilizations and why genocidal behaviors develop within existing societies, and to test theories about how best to police civil conflicts."
* Go to Computer-based Artificial Societies, published in The Nando Times
* NOTE – You can discuss the story in their News Forum (see bottom of article)

Tuesday, June 11, 2002

Article : Using Usability to Direct KM Systems : "Knowledge management has much to learn from its older cousin, usability. In fact, usability provides many useful starting points for structuring and managing knowledge management projects … Most importantly, user-centred design efficiently and comprehensively identifies the business problems that need to be solved by knowledge management projects … outlines some of the processes and tools from usability that are of value to KM projects … Usability primarily addresses tangible and explicit knowledge. It has little to say about the implicit or intangible … No knowledge manager should be without an understanding of usability and user-centred design. These disciplines have much of value to offer KM projects, including tools, guidelines and processes."
* Subscribe to their newsletter and receive notifications when new papers become available
* Go to Using Usability to Direct KM Systems
* While you are there, checkout other KM Columns from Step Two Designs
* Source: Submitted by James Robertson – Thanks
Information Design : Map.net : "allows you to explore the Internet in the same way you explore a map, using information-rich visuals instead of searching through long lists of text. Map.net places Web sites on a visual landscape in a fixed location, so once you know that a particular site is near another, or in a particular neighborhood, you’ll be able to easily find it again, the same way you do in the real world … The data from the the [Open Directory Project] contains the Web site titles, descriptions, URLs, “cool” ratings, and categorizations for each of the over 2 million sites. We enhance OPD data using our Robot module, which visits all these sites on a regular basis, gathering statistical information such as the page-count, linkage structures, etc. which it then represents graphically in both the 2D and 3D site icons. This allows you to instinctively find the types of Web sites you’re looking for using obvious visual cues such as size, colour and shape. You will not need to open the site to get this information."
* Go to Map.net
* While you are there, checkout their map for Knowledge Management
* For another example, go to Canada-VC
Knowledge (Mapping) : Knowledge Map : "A natural fusion of process and knowledge … Organizations struggle with the growing diversity and complexity of processes and systems required to run a business. Working out how to get even the simplest task done can be a real issue … Knowledge maps deal with this problem. By creating a simple, intuitive and live representation of your business, they provide a natural way for everyone to participate in shaping, communicating and running the business … People can concentrate on sharing, challenging and improving the way the business works, while the technology manages the connections and inter-relationships."
* Go to Knowledge Map
* While you are there, checkout these Tools: Knowledge Map Capability, Transformation Lifecycle and Transformation Toolset
Research Center : Centre for Information & Knowledge Management (CIKM) : Their mission is “To research the implications of information and knowledge as a strategic resource from a strategic, managerial and organisational perspective in the context of the emerging digital economy … We believe that companies and organisations that learn how to use these resources to their advantage will meet the new challenges of the emerging digital economy. Our research focus is influenced by the desire to gain a deeper understanding of competitive information ecology … celebrates its inauguration with the official launch of a new purpose built Knowledge Research Lab on Friday 31st May 2002 … The purpose of the Knowledge Research Lab is to satisfy the growing need for a co-ordinated multi-disciplinary approach to research into information and knowledge management."
* Offerings include: Consultancy, Event Guide, Online Resources (under development), People, Research (under development), Research Programme.(under development)
* Go to the CIKM
Tool : LiveJournal : "a free service that allows you to create and customize your very own 'live journal': a journal that you keep online … You update your LiveJournal whenever you want either on the web, or by downloading a small easy-to-use program you install on your Windows, Macintosh, Unix, or BeOS computer … Perhaps more interesting for programmers, LiveJournal is an open source project, run by the people that use it and care about it. The source code to the server and all the clients are available under various open source licenses, mainly the GPL."
* Go to LiveJournal

Monday, June 10, 2002

Article : Knowledge Management – Not a Project, but a Continually Evolving Journey : "At the recent eyeforpharma Knowledge Management Strategies for R&D conference in London, Robert Buckman, Chairman of Buckman Laboratories, told attendees to think of knowledge management not as a project, but a journey. According to Buckman, getting people to assume responsibility for making things happen is the key to a successful KM journey."
* Go to … A Continually Evolving Journey
Community : Knowledge Worker Exchange (KWX) : "dedicated to ensuring that the Multimedia Super Corridor (MSC) located in Cyberjaya - Malaysia, is the world's best environment to harness the full potential of multimedia … assist Clients and Candidates create and maintain high performing work environments through the provisioning of contemporary and creative Recruitment and related services … With more than 36,000 Knowledge Workers needed for the MSC, KWX assist clients and candidates create and maintain high performing work environments through the provision of contemporary and creative recruitment and related services."
* Checkout the Articles & Guides and Assessment Tools (bottom left)
* Go to the Knowledge Worker Exchange
Knowledge (Management) : Konverge and Know : "Our mission is simple: to build great applications that merge Information Technology and Knowledge Management strategies with your business goals and objectives. We do this by developing strong relationships, understanding our clients’ needs and empowering our professional developers with proven, current, innovative software development tools and hardware … We never stop checking … We never stop thinking … We never stop learning … We foresee a time when the synergy of technology and knowledge management will be the driving force, the acknowledged impetus for success, factored into financial reporting and directly influencing the value of a company."
* Take the Knowledge Strategy Quiz– 20 interesting questions
* Subscribe to their Frameworks Online newsletter
* Other offerings include: Portfolio, Products, Services, Team and more.
* Go to Konverge and Know
Report : The 2002 State New Economy Index : Released Today - "In 1999, at the height of the New Economy euphoria, the [Progressive Policy Institute (PPI)] released its first State New Economy Index, which included 17 indicators to measure the degree to which state economies were structured and operated according to the tenets of the New Economy … In 2002, after the New Economy has proved itself and is being viewed by most with a more careful and realistic eye, PPI 2002 State Index uses 21 economic indicators to measure these differences and assess states' progress as they adapt to the new economic order. With these indicators as a frame of reference, the report then outlines a state-level public policy framework aimed at boosting the incomes of all Americans."
* Go to 2002 State New Economy Index * While you are there, checkout other New Economy resources at the Progressive Policy Institute
Knowledge (Socialization) : IBM Research – Knowledge Socialization : "Finding a way to share the knowledge that exists only in minds and imaginations is crucial to the success of any organization … Storytelling has been a powerful force for the transmission of knowledge in human societies since ancient times … This project explores ways in which the strength of storytelling can be used to enable informal knowledge transfer."
* Content is organized into the following categories: Connections, Ideas, News, Prototypes and Stories
* Go to Knowledge Socialization
* While you are there, checkout other research foci at IBM Research - like Knowledge Discovery and Data Mining

Sunday, June 09, 2002

Article : From People Seeking Knowledge to Knowledge Seeking People : By Ara Ohanian - "Many theories about cognitive development assume a gradual acquisition of strategies for learning that starts at birth. Research has shown that infants as young as 3 months old have the beginnings of useful knowledge. And although learning may be self-directed, it is some outside stimulus such as another person, or a book, or even a radio or video broadcast that is the source for learning. Throughout human history, people tapped various sources of knowledge from which they learned … This is wonderful and powerful - there is nothing more compelling than a person's self-driven thirst for knowledge ... As companies face shorter and shorter product life cycles, the requirement for new functional knowledge around products and launches also increases … I envision a new paradigm in the management of knowledge within an organization"
* Go to From People Seeking Knowledge, in the May 2002 issue of InsideVUE
* While you are there, checkout other articles in this and past issues – use the navigation links on the left side of their website
Complex Systems : Viewpoints Research Institute : "a nonprofit organization dedicated to improving both general education and understanding of complex systems, especially through the use of new inventions in interactive constructive computing … The long term goal is to help make major positive changes in how children are educated all over the world. The goals for the next several years are to create, test, and put on the Internet, a sample curriculum with supporting media for teaching ‘real math’ and ‘real science’ to K-12, with an initial emphasis on K-8. This curriculum will use Squeak as its media, and will be highly interactive and constructive … Several of the founders -- including Alan Kay and Dan Ingalls -- were principals at the Xerox Palo Alto Research Center in the 1970s and Apple in the 1980s, and were responsible for many of today's personal computing technologies, including the bit-map screen, painting and fonts, overlapping window interface, object-oriented programming, desktop publishing, etc. … Squeak is a new wide spectrum personal computing authoring environment for many kinds of users: from children around age 6, to teenagers, to parents and teachers, to media artists, to expert computer scientists."
* Go to the Viewpoints Research Institute
Human Capital : PromiseBroker – Human Capital Management : "Organizations require transparent tools to identify, manage and retain their people and intellectual capital. These resources need focused order in today's ad-hoc, task-driven, team and individual focused work environments. PromiseBroker completes the circuit between people, work and organizational knowledge in the arena of Human Capital Management Systems … PromiseBroker envisions the tracking of relationships between resources. Relationships provide dense information about the application of resources within an organization. PromiseBroker is both a conduit for resource management and a feedback control panel for the organization."
* Go to PromiseBroker
* Source: Submitted by Aubrey Cormier - Thanks
Information (Intelligent) : Intelligent Information Laboratory (InfoLab) :
"The world of information has changed dramatically. On the Web, Internet, and Intranets, information has become inextricably linked to the computer. Yet as people and organizations find themselves relying more and more heavily on on-line tools for information gathering, the gap between those tools and the people that use them is widening … [The InfoLab] is dedicated to bridging this gap between human information needs and the ability of computers to meet them. The focus of the InfoLab is on information and how both humans and machines interact with it. This translates into an interest in information presentation, and knowledge management; and that translates into work on interfaces, user profiling, and alternative metaphors for human/computer interaction. The InfoLab is driven by the desire to develop new ideas and to facilitate their transfer into working systems."
* Offerings include: Downloads, Events, Papers, People and Projects
* Go to the InfoLab, at Northwestern University
Intellectual Property : Intellectual Property : "Welcome to the Government-backed home of UK Intellectual Property on the Internet. We hope to bring you all the answers to your questions and all the resources you need to find your way through the IP jungle of Copyright, Designs, Patents and Trade Marks."
* Content is organized into the following categories: Intellectual Property Explained, Latest IP News, Resources & Links
* Go to Intellectual Property