Saturday, June 01, 2002

Article : Just-in-time Strategy for a Turbulent World : "Globalization and technology are sweeping away the market and industry structures that have historically defined competition. Swept away with them are the classic approaches to corporate strategy, nearly all of which mistakenly assume that a predictable path to the future can be paved from the experience of the past. In this turbulent world, companies must let go of the notion that strategic outcomes can be predetermined and that enduring competitive advantage can be defined and achieved … Companies must instead adopt a 'portfolio-of-initiatives' approach that bases new business opportunities on 'advantages of familiarity,' on the continuous appraisal of initiatives, and on just-in-time decision making. Only this approach can achieve high returns relative to risks taken while approximating the pace and scale of change in the external business world."
* Go to Just-in-time Strategy, published in The McKinsey Quarterly by the McKinsey and Company
Bibliography : Annotated Bibliography - Workplace Well-Being: Prepared by Kimberley Bachmann (The Conference Board of Canada) for the Workplace Improvement and Human Resources Innovations Team, Strategic Planning and Analysis Division, Human Resources Branch, Treasury Board of Canada Secretariat, Government of Canada; ePublished May 2002 – "This annotated bibliography is designed to provide a general overview of the popular business literature published over the past five years on the subject of workplace well-being … References included in this bibliography were chosen in order to provide managers with practical advice and information dealing with five aspects of workplace well-being: Leadership Issues; Organization of Work; General Work Environment; Workplace Culture; Work-Life Issues ... Given the focus of the bibliography on management practices in support of workplace well-being, references from academic journals are included only if they provide practical advice for managers … The bibliography includes references to articles, reports and guidebooks. It does not include presentations, speeches or books. The sources used to create the bibliography include two large databases: EbscoHost and Insite2, a scan of the Internet using a number of search engines including AltaVista (Canadian version) and Google, and subject files created and held by The Conference Board of Canada."
* Viewable in your browser (HTML format) or downloadable (PDF format – 451 KB).
* Go to the Annotated Bibliography
eJournal : Perspectives on Business Innovation – Issue 8 – Connected Innovation : Table of Contents:
+ Connectivity Reinvents The Rules of Innovation
+ Still Waiting for the Revolution: A Conversation With Alan Kay
+ Refining the Innovation Process at Texaco
+ Innovation-Based Sustainability at Capital One Financial
+ From Roadmap to Roadway: Managing Innovation at BMW
+ Online Collaboration: The Next Wave of Internet Innovation
+ Demystifying Innovation
+ The CBI Future Scan: A View from the Crow's Nest
+ Open Source: Beyond the Fairy Tales
+ Disruption in a Networked World: Will Clifford on Patterns of Structural Succession
+ Reflections on the Future of Software
+ The Invisible Advantage of Innovation
+ and more …
* Each article is viewable in your browser (HTML format) or downloadable (PDF format)
* Go to Issue 8 – Connected Innovation
(While you are there, checkout Issues 1 – 7 (bottom of screen) and/or Subscribe to e-mail updates – all provided by the Cap Gemini Ernst & Young Center for Business Innovation)
Innovation (Social) : Center for Social Innovation (CSI): "The primary goal of CSI is to inform, shape, and accelerate a growing movement aimed at bringing general management, entrepreneurship and social science to the social arena. CSI pursues this goal by promoting rigorous, practice-oriented research, adopting an interdisciplinary approach, and reaching out to engage academics and leading practitioners in a process of mutual education."
* Content is organized into the following categories: About CSI, Education, Practitioner Support, Research Resources and What’s New.
* Go to the Center for Social Innovation, part of the Stanford School of Business
(While you are there, checkout some of Stanford’s other Research Centers.)
Network : Knowledge Networks : "Knowledge networks have become important mechanisms for coordinating the efforts of civil society organizations to identify priorities for sustainable development action, to undertake joint research, and to engage other stakeholders in developing workable solutions. By combining their efforts, network members are able to have a greater impact on policy and practice that they would have alone. From the perspective of decision-makers in government and industry, knowledge networks simplify the tasks of seeking reliable information and advice … While the Maurice Strong Taskforce identified the importance of knowledge networks in 1996, there continues to be a fundamental gap in the practice of networking … In 1998, IISD and the International Development Research Centre (IDRC) commissioned Dr. Howard Clark to study Canadian experiences with formal knowledge networks as part of the follow up to the Strong Task Force report … With continuing support from the International Development Research Centre [IDRC] and the World Bank Institute, the International Institute for Sustainable Development [IISD] has documented the lessons it has learned about managing international knowledge networks. Publications (downloadable in PDF format) include:
+ Strategic Intentions: Managing knowledge networks for sustainable development (December 2001, 510 KB)
Working Papers:
+ Strategic Intentions: Principles for Formal Knowledge Networks (385KB)
+ Dating the Decision Makers: Moving from Communications to Engagement Strategies (302 KB)
+ Form Follows Function: Management and Governance of Knowledge Networks (648 KB)
+ Helping Knowledge Networks Work (308KB)
+ Hidden Assets: Young Professionals in Knowledge Networks (430 KB)
+ Measuring While You Manage (338 KB)
* Go to Knowledge Networks
Source: Originally encountered on the Online Facilitation mail list

Friday, May 31, 2002

Book : Silent Theft – The Private Plunder of Our Common Wealth :
By David Bollier; Published March 2002 - "A great untold story of our time is the staggering privatization and abuse of dozens of resources that we collectively own. The plunder is widespread, affecting public lands, the broadcast airwaves, the Internet, the public domain of knowledge and creativity, publicly funded medicines, and even our genes. As companies quietly seize our common wealth, however, our government often fails to protect us, sometimes actually giving away our common assets."
* Table of Contents: PART I: The Commons, Gift Economies and Enclosure / 1. Reclaiming the Narrative of the Commons / 2. The Stubborn Vitality of the Gift Economy / 3. When Markets Enclose the Commons / PART II: Varieties of Market Enclosure / 4. The Commons of Nature / 5. The Colonization of Frontier Commons / 6. The Abuse of the Public's Natural Resources / 7. Can the Internet Commons Be Saved? / 8. The Privatization of Public Knowledge / 9. Enclosing the Academic Commons / 10. The Commercialization of Culture and Public Spaces /11. The Giveaway of Federal Drug Research and Information Resources / PART III: Protecting the Commons / 12. The Commons: Another Kind of Property / 13. Strategies for Protecting the Commons.
(Go to Silent Theft)
Community : Commons Group :
"the digital gestalt that gets things done … provides research, strategy and planning services that build on the most powerful qualities of the Internet - partnership, community, commonspace ... We believe that the open, collaborative nature of the Internet can help organizations become better at what they do. It can bring them closer to clients, improve working relationships and create opportunities for completely new kinds of services … We work with leading edge organizations that understand how Internet-based partnerships and collaboration make them stronger. Often, our clients are non-profits working together for a common goal or governments seeking a better connection with citizens. We also work with private companies that are creating open source software or online communities." * Content is organized into the following categories: Ideas, Mission, People, Projects, and Services.
(Go to Commons Group)
Source: Originally posted on the Online Facilitation mail list
eZine : New Architect : "Internet Strategies for Technology Leaders." The focus of the June 2002 edition is - Technology Innovation: Process or Plain Luck? Subscribe to their monthly newsletter. * Content is organized into the following sections: Access, Archives, Case Studies, Critical Decisions, Current Issue, Daily, Expert Opinion, Features, Industry Events, Research and Reviews. (Go to New Architect) Source: Originally encountered on the xBlog mail list
Intellectual Property : Public Knowledge : "The Public’s Voice in the Digital Age … Public Knowledge is a public-interest advocacy organization dedicated to fortifying and defending a vibrant ‘information commons’ - the shared information resources and cultural assets that we own as a people … Public Knowledge will seek to fulfill four broad goals:
[1] Ensuring that U.S. intellectual property law and policy reflect the ‘cultural bargain’ intended by the framers of the constitution: providing an incentive to creators and innovators while benefiting the public through the free flow of information and ideas.
[2] Preserving an Internet that is built upon open standards and protocols and ‘end-to-end’ architecture, thereby fostering innovation and user control.
[3] Protecting consumers of digital technology from market practices designed to erode competition, choice and fairness.
[4] Ensuring that international intellectual property policies are adopted through democratic processes and with public interest participation.
Public Knowledge's programmatic efforts will concentrate on five initiatives.
(a) The Digital Consumer Initiative
(b) Empowering Creators in the Digital Age
(c) Reinventing the Public Domain
(d) Preserving the Internet Commons
(e) The Global Knowledge Initiative"
(Go to Public Knowledge)
Taxonomy : EDUCAUSE Taxonomy :
"a hierarchical subject listing of over 450 terms, helps you more easily explore topics and find specific documents in the association’s extensive collection of online information resources. The EDUCAUSE taxonomy is applied to all information resources library documents, EDUCAUSE publications, Effective Practices and Solutions, and EDUCAUSE conference sessions."
* NOTE: You will find ‘Knowledge Management’ (KM) when you expand ‘Information Resource Management’. Entries for KM include: Glossary (the Question Mark symbol), Resources (the Book symbol) and Definitions (the Light Bulb symbol).
* Go to EDUCAUSE Taxonomy, part of the EDUCAUSE Information Resources Library - "an international repository for information about managing and using information resources in higher education. Resources include campus documents, such as policies, RFPs, and strategic plans, conference papers, articles from EDUCAUSE publications, and useful Web resources. Many items are available electronically."

Thursday, May 30, 2002

Community : Beyond Bricks :
"the definitive portal for internet entrepreneurs that provides a free online resource of information and advice, news and 'community'. Funded by the UK Government's Department of Trade and Industry but created by a consortium of companies with proven success in the internet marketplace, our mandate is to encourage the growth and success of e-businesses across the UK."
* Offerings include: Features (Analysis, Comment, e-Business, Guest Writers, People and Satire); Getting Started; Guidance (Best Advice, Business Plans, e-Business, FAQs and Starting Out); Latest News; Marketplace; Resources (Government, Grants, Market Study and Useful Links) and Tools. Registration is required to access the Community section. (Go to Beyond Bricks)
e-Learning : The National Learning Center : "is the integration of islands of e-Learning across multiple agencies and levels of government. This evolving program will: Facilitate access to thousands of courses; Support collaboration across boundaries; Save money through economies of scale; Consolidate duplication of effort; Promote best practices … e-learning presents the opportunity to improve the effectiveness and efficiency of training and to integrate organization training programs with tracking and career development planning. It also provides a relatively easy, cost effective opportunity to measure return on investment and links training investments to the impact on the strategic bottom line."
* NOTE: “available to all [USA] federal, state and local government employees.“
* Checkout their e-learning white paper ‘E-Learning or Die!’ – an 8-page, 683 KB Microsoft Word document.
Go to The National Learning Center.
(“The Federal CIO Council has provided seed money, and assistance in outreach efforts, for an accelerated expansion of scope that is known as the National Learning Center. This is one of several recently-funded cross-governmental programs designed to implement one of OMB's guiding principles for E-Government, the integration of ‘islands of automation’. It is expected that the National Learning Center will achieve not only economies of scale but also ‘economies of knowledge,’ by evolving into a forum for the sharing and collaborative development of courseware and instructional methods.“)
Research Findings : Study Suggests Boring Work may be Deadly Work : "New research published in the Journal of Psychosomatic Medicine suggests that people who spend more of their working lives in jobs where they have little input in what work to do and how to go about doing it tend to die earlier than employees given more decision-making opportunities." (Go to Boring Work, reported on Ergoweb)
Storytelling : The City Stories Project (Beta) : "a network of city-based storytelling sites, tying real people in real cities all over the world together with a thread of personal stories … halfway between a personal journal and a travel book. It's when you tell the stories of your life, and the city itself becomes a key character. It's a long, winding love story to the city you live in. It's personal, true stories about what it's like to be who you are, and live where you live … Each City Stories site must include a section for featured stories by one or more authors, a posting area where anyone can contribute in real time, a set of city-related links, and an about page that explains who the main authors are. Optional features include postcards, photo galleries, and anything else you can think of that fits into the city-based storytelling theme. Take a look at the sites for examples." (Go to The City Stories Project)
Tool : SidePipe (For Consumers) :
"a [free,] unique, easy-to-use web application and browser tool that enhances your internet experience. SidePipe lets you create interactive ‘WebPipes’ of internet web pages that you can then send to others, and they don't need SidePipe to view the WebPipe … SidePipe's patent-pending technology ‘groks’ the web page that you launched it on. In addition to creating WebPipes, SidePipe WebNotes let you post messages about the web page or read what others say about it."
* Checkout one of their Demos.
* NOTE: To create WebPipes, you will need to install the browser add-on.
(Go to SidePipe)
Source: Originally encountered on Rafe Needleman’s Catch of the Day

Wednesday, May 29, 2002

Action Plan : eEurope 2005 – An Information Society for All : "The Commission [European Union] adopted on 28 May the new eEurope 2005 action plan ... The objective of the Action Plan is to provide a favourable environment for private investment and for the creation of new jobs, to boost productivity, to modernise public services, and to give everyone the opportunity to participate in the global information society. eEurope 2005 therefore aims to stimulate secure services, applications and content based on a widely available broadband infrastructure." Downloadable as a 23-page 78 KB PDF file. Go to eEurope 2005. (While you are there, checkout the Activities, Institutions and Official Documents at Europa – The European Union On-line.)
Conference Proceedings : The 11th International World Wide Web Conference : Held May 7 to 11 2002 – “[The] technical program … set the stage for the world's premier forum for discussion and debate about the issues surrounding: the evolution of the Web; the standardization of associated technologies; and the social and cultural impact of these technologies."
(Go to the Conference Proceedings)
eColumn / eNewsletter : Barely Managing : Thomas A. Stewart "is the author of Business 2.0's [monthly] online Barely Managing column, as well as occasional stories for the magazine ...
He is an expert on the subjects of intellectual capital and knowledge management, which he pioneered. His best-selling book, ‘Intellectual Capital: The New Wealth of Organizations’, was published by Doubleday/Currency in 1997." His latest book, published in 2001, is ‘The Wealth of Knowledge – Intellectual Capital and the Twenty-First Century Organization.’ Subscribe to Barely Managing and/or checkout the Archive of his writings. (Checkout his latest book at Amazon, Barnes & Noble or Indigo)
eSeminar : Knowledge Management - Knowing What We Know : To be held on June 11 2002 – Panel of Experts: Frank Derfler (Ziff Davis Media), Regina Kwon (Baseline Magazine), PS Reilly (Athena Institute) and Mike Strangl (Atomica) - "How much time do the people in your organization spend looking for information? Knowledge management can change search time into highly effective work time. Knowledge management is one of those ephemeral terms that seem to mean nothing and everything simultaneously. During the past couple of years, it has been variously identified with document management, business intelligence, collaborative computing, corporate portals, and any number of buzzwords. But rather than a single product, knowledge management encompasses a business strategy aimed at taking advantage of a company's existing base of information, experience, and expertise ... During this eSeminar our panel of experts will explain: How companies can start small with knowledge management and work into it; The size and structure of companies that can benefit the most from specific strategies; The factors to evaluate when considering knowledge management systems; and The costs and ROI you can expect" NOTE: Advance registration is required. (Go to Knowledge Management: Knowing What We Know, presented by eSeminars, part of Ziff Davis Media)
Human Capital (Recruitment) :
America's Army : On May 22, 2002, reported in Tech News that "The U.S. Army is developing PC games to serve as recruiting tools … Two games will be distributed as a free package, titled ‘America's Army,’ … ‘Soldiers’ is [a] role-playing and strategy game in which the player assumes the identity of a new recruit, who develops and changes through the course of a military career ... ‘Operations’ is a squad-based shooting game featuring Army Rangers engaged in missions based on real-life operations and training exercises ... Both games were created by teams at the Naval Post-Graduate School in Monterey, Calif."
(Go to America's Army)

Tuesday, May 28, 2002

Article : Building Sense of Community at a Distance : By Alfred P. Rovai - "This article challenges the belief that strong sense of community is limited to the traditional classroom and proposes that the virtual classroom has the potential of building and sustaining sense of community at levels that are comparable to the traditional classroom. Drawing on research literature, the concept of learning community is applied to the virtual classroom by taking on the issue of how best to design and conduct an online course that fosters community among learners who are physically separated from each other. Course design principles are described that facilitate dialogue and decrease psychological distance, thereby increasing a sense of community among learners." (Go to Building Sense of Community at a Distance, published in the April 2002 edition of International Review of Research in Open and Distance Learning)
Source: Originally encountered on the Online Learning Update weblog
Article : EFF's Top 12 Ways to Protect Your Online Privacy : By Stanton McCandlish, EFF Technology Director; Published April 2002 -
1) Do not reveal personal information inadvertently.
2) Turn on cookie notices in your Web browser, and/or use cookie management software or infomediaries.
3) Keep a "clean" e-mail address.
4) Don't reveal personal details to strangers or just-met "friends".
5) Realize you may be monitored at work, avoid sending highly personal e-mail to mailing lists, and keep sensitive files on your home computer.
6) Beware [of] sites that offer some sort of reward or prize in exchange for your contact information or other personal details.
7) Do not reply to spammers, for any reason.
8) Be conscious of Web security.
9) Be conscious of home computer security.
10) Examine privacy policies and seals.
11) Remember that YOU decide what information about yourself to reveal, when, why, and to whom.
12) Use encryption!
Go to the EFF's Top 12 Ways, published by the Electronic Frontier Foundation (EFF) – “… a donor-supported membership organization working to protect our fundamental rights regardless of technology; to educate the press, policymakers and the general public about civil liberties issues related to technology; and to act as a defender of those liberties. Among our various activities, EFF opposes misguided legislation, initiates and defends court cases preserving individuals' rights, launches global public campaigns, introduces leading edge proposals and papers, hosts frequent educational events, engages the press regularly, and publishes a comprehensive archive of digital civil liberties information …”
(While you are there, checkout the
EFF Weblogs.)
Book : Knowledge Management :
By Paul R. Gamble and John Blackwell, Published in January 2002 - "All organizations are awash with knowledge, but much of that knowledge cannot be accessed or used. Indeed in some cases much of that knowledge is not even visible since other members of the organization, or its customers, are not aware of its existence. Knowledge management can be defined as ‘identifying, organizing, transferring and using the information and knowledge both personal and institutional within the organization to support its strategic objectives.’ This highly readable and accessible guide sets out to show readers just how to do so. It gives clear, comprehensive coverage of: • Why manage knowledge? • Best and worst practice • The new HRM strategies • Using internets and intranets • Managing intellectual capital • Decision models and tools • Learning and knowledge • Cultural differences in leaning styles • Role of technologies • Content management • Customer value management • The role of CKO and more.” Table of Contents: What do we know? The state of the art / Drivers of the new economy / Practice orientation / Process orientation / Communities of practice and knowledge conversion / Transparent marketing / The knowledge management matrix / Learning and knowledge / Technology and knowledge management / Measurement and evaluation. (Go to this book at Amazon, Barnes & Noble or Indigo)
eZine : The New Economy: The companion web site to the print edition of ISUMA – Canadian Journal of Policy Research (Volume 3, Number 1, Spring 2002). Guest editors are Pierre Fortin and Richard G. Lipsey. Table of Contents:
* What’s New About the “New Economy”?, by Bradford DeLong
* American Economic Growth in the Information Age, by Dale W. Jorgenson
* Information and Communication Technology and Economic Growth in France, by Jacques Mairesse et al
* Canadian Productivity: When Do We Catch Up? (Translation), by Pierre Fortin
* The Importance of Information Technology: A Canada-U.S. Comparison, by John R. Baldwin et al
* Innovation in the New Economy, by Dirk Pilat
* Clusters and Economic Policy, by Clifford Bekar et al
* Intellectual Property and Innovation in the Knowledge-Based Economy, by Dominique Foray
* Leveraging the Skills of Knowledge Workers, by Graham S. Lowe
* Internet Jurisdiction: The Shifting Adjudicatory Approach, by Michael Geist
* A NAFTA Approach to Internet Governance, by Catherine L. Mann et al
* Electronic Commerce and International Taxation, by Jinyan Lee et al
* Taxes And Fiscal Instruments in the New Economy, by Jack M. Mintz
* The Internet and the “Borderless” World, by Ronald J. Deibert
* The Productivity Paradox: A Case of the Emperor’s New Clothes, by Richard G. Lipsey
Read articles in your browser (in HTML format) and/or download the respective files (in PDF format). Go to The New Economy. Checkout Previous Issues. (‘ISUMA’ “is Inuktitut for ‘idea’ or ‘thought’ and encompasses a sense of responsibility toward the community ... Dissemination is a key and underdeveloped aspect of the policy research process. Social sciences research and dissemination remain predominantly discipline-specific. Isuma addresses this gap. It is dedicated to policy-relevant research and will focus on issues that are cross-disciplinary and multi-dimensional. It is governed by an independent Editorial Board and published [each quarter] by Les Presses de l’Univerisité de Montréal, on behalf of the Policy Research Initiative.”)
Presentation : Future Scan - Version 4.0 – January 2002 : By David McIntosh and Karina Funk - "Every six months, the Center for Business Innovation [CBI] Future Scan is re-evaluated in order to challenge its legacy ideas and incorporate new information and opinions. The version unveiled in January of 2002 is our most globally collaborative to date; its international relevancy is fueled by feedback from our CBI Global Network … [It] present[s] the five emerging trends that will most impact business over the next two years.
1. The Network Knows Where You Are
2. Indirect Competitors and Unexpected Allies
3. Disputed Boundaries of Intellectual Property
4. Security Beyond Prevention
5. Useful Data Becomes a Scare Resource
For each of these five trends, we will share evidence supporting each along with examples and case studies from early adopters. Then, we will draw some implications for each trend and the threats and opportunities they present you." NOTE: Registration is required to download the PowerPoint presentation with Speakers Notes (a 1.74 MB PDF file) that discuss each of these trends in greater depth. (Go to CBI Future Scan Version 4.0)

Monday, May 27, 2002

eZine : Cisco iQ Magazine : "is the senior executive's guide to the Internet economy. This bimonthly publication highlights real-world Internet business strategies from Cisco Systems and its customers ... [In the May/June issue] learn about how the Internet has improved education for students and business professionals alike. Plus, read about leading-edge Internet strategies, the University of Arizona, IP telephony, and more." Sign-up for free print delivery and/or e-mail updates. (Go to Cisco iQ Magazine)
Presentation (Web-based) : Applying Knowledge to Strategic Decisions in Government : By Kathleen Hirning and Jeremy Andrulis, IBM Institute for Business Value – Presented in January 2002 - "The digital age introduces a broad set of trends causing governments to re-evaluate how they make decisions and deliver services to their customers. As governments address these trends, they will face challenges including the need for more convenient services, migration of decisions to the local level/private sector, and cost reduction pressures. Integration will improve their ability to conduct common services and make real time decisions." Voice (63 minutes) and slides (31) are presented in 4 parts (use the Arrows to navigate within each part). The complete set of slides is downloadable as a 2.76 MB PowerPoint file. Supplemental materials include References and Links. Go to Applying Knowledge to Strategic Decisions in Government. (While you are there, checkout the IBM Institute for Knowledge-based Organizations, the Knowledge Management Department at IBM Haifa Labs and/or Lotus Knowledge Management.)
Project : Knowledge Library : "What is knowledge management? - and how is it relevant to libraries and librarians? - South Bank University would like to invite you to participate in the Knowledge Library project - an exciting initiative for information professionals, to learn about sharing and benchmarking good practice in the real world application of Knowledge Management concepts in libraries ... By participating increase your own understanding and improve your own use of Knowledge Management concepts- through three face to face seminars, selected reading material, networking and online discussions. Learn how to apply Knowledge Management to your workplace. Become a local knowledge leader! In return we are asking participants to contribute 24 hours of time over a three month period. One of the aims of the project is to share understanding between library sectors. So we're looking for health librarians, law librarians and commercial Knowledge Managers, particularly in the central or south London area to join us." Content is organized into the following sections: Benchmarking; Contacts; CoPs; KM; Links and Seminars. (Go to the Knowledge Library) Source: Originally encountered on the e-mint mail list
Research Program (Active) : Leadership in the Networked Economy (LNE) : Launched March 2002 - "LNE is a partnership of firms that have joined together with Digital 4Sight to define winning strategies for leadership and corporate citizenship in a networked world … The networked economy is unleashing a powerful set of forces on the corporate bottom line. Globalization, transparency, instant communications, and organized civil society - and now, new forms of international conflict - are changing the rules of the game … Digital 4Sight invites your firm to participate in a global action research project to examine these emerging sources of competitive advantage and provide you with a pathway to success in the new global context … Digital 4Sight's team and network of experts will provide your leaders with objective insight and strategic advice to help your firm:
[1] Develop the competencies and business processes required to take on new global leadership roles
[2] Anticipate how the increasingly volatile global environment will affect your firm - before you get blindsided by fast-emerging social forces
[3] Create competitive advantage by leveraging emerging forms of social and environmental capital
[4] Foster and extend your relationship capital with customers, partners, shareholders, stakeholders and the broader public
[5] Harness the Internet as a platform for innovation in the way you engage stakeholders, monitor and report performance and orchestrate other critical aspects of your business.”
Content is organized into the following sections: About Us (LNE Team and Advisory Board); Briefings (PDF files); Program (Benefits for Clients, LNE Members' Meeting Information, Meeting Registration, Program Description, Prospectus, Research Agenda Highlights, and Schedule); and Published (PDF files). Go to Leadership in the Networked Economy, which is sponsored by “Hewlett-Packard, Motorola, McGraw-Hill, the Canadian International Development Agency (CIDA), BT Group, Hill & Knowlton and other leading organizations.”
Working Paper : Confronting the Chemical Industry Brain Drain - A Strategic Framework for Organizational Knowledge Retention : By Dave Delong – Published April 30, 2002 - "Knowledge is dissipating, and with it the ability to produce, compete, and grow. But few companies are paying this problem the close attention it deserves. Too often the long-term costs were buried under everyday anxieties, or it fell outside of every department’s purview, or it was assumed that there was a technological fix … Companies need to attend to each of the sources of knowledge dissipation—the swell in retirements, and the increased difficulty of retention and recruiting—with equal fervor. We have created a framework for effective long-term knowledge retention that integrates skill inventories, succession planning, knowledge sharing, information technology, recruiting strategies, outsourcing, and phased retirement and retiree utilization. With a long-term, company-wide recognition of the problem and commitment to solving it, this framework can guide your firm through the difficult times we are in." NOTE: While the focus of the paper is on the Chemical Industry, the principles are universal. The 16-page document is downloadable as a 1.4 MB PDF file. Go to Confronting the Chemical Industry Brain Drain, published by the Institute for Strategic Change, which is part of Accenture. (While you are there, checkout the Related Articles listed on the right side of the web page.)

Sunday, May 26, 2002

Article : Where is the Wisdom?
We Have Lost the Knowledge :

"… Today, wisdom has become for many, indistinguishable from knowledge. But they are two different things. Often, what we find touted as wisdom is simply opinion. Knowledge is not wisdom. There is a big difference. Wisdom is the proper use of knowledge. To be more precise, wisdom is knowledge that has been applied in a way that takes into account all its pertinent relationships and that is consistent with universal laws." (Go to Where is the Wisdom?, ePublished in Foundations – “Ideas to Build Your Life On”)
Community : LeadershipNow : "Building a Community of Leaders … we want to change the way you think about leadership. Leadership is for men, women and children. It is for families, business and communities. It is for you. By providing articles, features, books, videos and other resources, we would like to encourage you to develop the leader in you — to become an active participant in shaping your future." Offerings include: Connections (to other leadership sites); LeadershipMinute (by category, under development); LeaderFact (did you know?); LeaderShop (books); LeaderQuiz (an aptitude test); LeadingArticles; and LeadingThoughts (quotations, by topic). Subscribe to the LNCommunique! newsletter. (Go to LeadershipNow)
Community : ManagementLearning : "The global community for learning about management … aims to give you all the good stuff that you can get from courses and books - but for free, in your own time and at your own pace … You learn about management by learning about yourself as a manager. We have developed a series of exercises to make learning entertaining. You receive a personal profile of your management knowledge or behaviour in each exercise. Your profiles are explained and we give an explanation of the management thinking behind them. By learning about yourself, you learn to work with others." Offerings include: Articles; Exercises; Library; Research; Reviews; Topics and What’s New. Register for a free membership.
(Go to ManagementLearning)
Human-Computer Interface (HCI) :
The Liquid Information Organization :
"the aim is to make you more liquid …
We don't interface with computers - we interface with information, and people, increasingly through the information environments of networked computers. This connection, this flow, between people, information and tools need to become more liquid. That is to say affording you more comfort & control … We are concerned with the way our external mind spaces are developing. The human mind wasn't built in isolation and was never intended to be used in isolation. The places we increasingly put our minds during much of the day, are often virtual, that is to say computer environments. These environments radically limit and expand our intellectual options … tangible results so far:
[1] is the first live incarnation of the liquid philosophy. It is a free, Web based email service, featuring automatic & dynamic message filing, a quick & easy Address Book and a simple, un-cluttered interface
[2] The Speaking Assistant ... announces your email as-and-when your messages arrive, stating who the messages are from ... with a pleasant human voice." Content is organized into the following sections: The Problem; Manifesto; HCI Resources and Articles. (Go to The Liquid Information Organization)
Information Design : TerraFly : "changes the way you view your world. Simply enter an [American] address, and our system will put you at the controls of a new and innovative way to explore your digital earth." Try one of their recommended Starting Points (Cape Canaveral, Key West, Las Vegas or Washington, DC) - or one of the following international locations: Berlin, Germany; Havana, Cuba; Vancouver, Canada or Venice, Italy. NOTE: Works with any browser; opens multiple windows.
(Go to TerraFly)