Saturday, April 13, 2002

Agility : Agility Resource and Forum (hosted by Paradigm Shift International) : "… The agile enterprise is adaptable enough to transform itself proficiently into whatever the times require … the Agility Forum is … for people exploring Agile Enterprise, Agility, Change Proficiency, Change Management, Knowledge Management, Business Process Reengineering, Collaborative Learning, and Enterprise Response Ability." Offerings include: Concepts, Library, Links, Monthly Features and more. (Go to Paradigm Shift International)
Book : Cultivating Communities of Practice: A Guide to Managing Knowledge (by Etienne Wenger, Richard McDermott, and William M Snyder) : " … while communities form naturally, organizations need to become more proactive and systematic about developing and integrating them into their strategy. This book provides practical models and methods for stewarding these communities to reach their full potential-without squelching the inner drive that makes them so valuable … They define the unique features of these communities and outline principles for nurturing their essential elements. They provide guidelines to support communities of practice through their major stages of development, address the potential downsides of communities, and discuss the specific challenges of distributed communities. And they show how to recognize the value created by communities of practice and how to build a corporate knowledge strategy around them … Etienne Wenger is a renowned expert and consultant on knowledge management and communities of practice in San Juan, California. Richard McDermott is a leading expert of organization and community development in Boulder, Colorado. William M. Snyder is a founding partner of Social Capital Group, in Cambridge, Massachusetts.” (Go to the book at Amazon , Barnes & Noble , or !ndigo)
Collaboration : The 12 Principles of Collaboration : "All communities, on or off the web, adhere to basic principles in order to thrive … The 12 Principles function as a hierarchy. The chief principle, Purpose, is supported by the other 11 principles … Identity, Reputation, Governance, Communication, Groups, Environment, Boundaries, Trust, Exchange, Expression, and History". Note: Cynthia Typaldos and Mongoose Technology Inc. jointly hold the rights to the intellectual property of the 12 Principles of Collaboration, originally titled 12 Principles of Civilization. (Go to The 12 Principles)
Community : CPsquare (Etienne Wenger) : " the community of practice on communities of practice ... And like a town square, a place where people gather to connect and learn together … Communities of practice are emerging as the most promising structures for building knowledge-based organizations. They are the key to the knowledge strategy of a growing number of leading companies, government agencies, and non-profits. Community development is new to most organizations, however, and there is an urgent need for accelerated learning in this area … If we believe that communities of practice are the way to organize for knowledge, learning, and innovation, then we ought to apply the method to ourselves. CPsquare is a way for us to walk the talk." Checkout the innovative Design Proposal diagram. Get to know Etienne Wenger - he's a leading authority on communities of practice. (Go to CPsquare)
The Dark Side - Personal Privacy : The Privacy Rights Clearinghouse : "is a nonprofit consumer education, research, and advocacy program. Our publications empower you to take action to control your personal information by providing practical tips on privacy protection." Offerings include materials on: Identity Theft, Internet Privacy, Workplace Privacy and more. (Go to the The Privacy Rights Clearinghouse)

Friday, April 12, 2002

eZine : The CEO Refresher : " is brain food for business! Leadership - strategy - leading change - performance - insight - words and wisdom - mindfulness - interestingness - learning - and learning faster! " Offerings include: an Archive of past issues, CEO Links, Executive Conferences, and Recommended Reading. (Go to The CEO Refresher )
Report : Managing Information Collection and Dissemination : On April 11th, the USA Office of Management and Budget (OMB) released this report. Among its findings: in 2001, "Americans spent 1.5 billion more hours on federal paperwork", "80% of time spent on tax forms". The report also discusses the relationship between the USA's paperwork policy and their e-government initiative. Production of the report is a requirement of the Paperwork Reduction Act. (The Report is downloadable - a 1 MB PDF file)" (Go to the News Release and Report - See OMB's April 11th entries)
Tool : News Source ( : Search using your own keywords or select from over 330 Categories - including Knowledge Management - which you can have delivered to you by e-mail. (Go to
Standard : The Knowledge Management Framework : "On 1 June 2001, Standards Australia International released a handbook titled 'Knowledge Management – A framework for succeeding in the knowledge era' (HB 275–2001), commonly referred to as the KM framework." Offerings at their Knowledge Management site include: the Learning Center (introductory and advanced KM, book reviews, forums, the standards story, and the KM database), the KM Framework (introduction and collaboration environment), Professional Services (workshops, conferences, discussion group, mail list, and newsletter), and KM News. Registration is required to access some of the materials. (Go to Knowledge Management - A Standards Australia Portal)
Wisdom : The Wisdom Page : "is a compilation of wisdom-related resources - various on-line texts concerning wisdom, references to books about wisdom, information about organizations that promote wisdom, wise activities, and listserv groups concerned with aspects of wisdom." Content is organized in the following categories: Whatever Happened to Wisdom?; What is Wisdom?; The Traditional Wisdom Literature; Contemporary Books about Wisdom and Wise Living; The System Perspective; The Integration of Truth, and the Integral Vision; Spirituality and Wisdom in Business; Virtue; Wisdom in Action; and Other Wisdom-related Resources. (Go to The Wisdom Page)

Thursday, April 11, 2002

Change : Change Central : "will be your resource for/on the change issues facing professionals and leaders in this constantly changing world. It is dedicated to providing you with the best practices and practical ideas to help you make change work." Offerings include: Best Change Practices, Change Competencies, The Change Letter, World of Change, and more. Subscribe to Message of Mastery and Mirth, and "receive a stimulating quote on personal or organizational change, a brief commentary by change expert, Dr. Terry Paulson, and a good dose of humor to start your day." (Go to Change Central)
eJournal : M@n@gement : "The purpose of M@n@gement is to represent the wealth and the diversity of management research at an international level. M@n@gement offers to authors and readers a place to express and exchange ideas on management research, strategy, organizational theory... M@n@gement is a double-blind reviewed journal where articles are published in their original language as soon as they have been accepted." I would like to direct your attention to Vol. 5, n. 1, 2002, Special Issue: CAREERS AND NEW SCIENCE, with Guest Editors: Allan Bird, Hugh P. Gunz, and Michael B. Arthur. Subscribe and be informed as new issues become available. (Go to M@n@gement)
Knowledge : Knowledge Harvesting : "Every day in companies all over the world, valuable knowledge is lost. Organizational brain drain. Sometimes it walks out the door in the heads of people, other times it simply gets lost somewhere inside the company. Don't wait until it's too late to capture the know-how inside your organization. KHi can help you: identify the most important knowledge in your organization, determine where you are most at risk to 'brain drain', help you develop an action plan for addressing problems and opportunities, identify experts (the people with the knowledge) both internally and outside your organization, learn how to capture and package knowledge (create knowledge assets), leverage your knowledge assets" contains: over 200 pages of introductory information about Knowledge Harvesting, over 50 articles, white papers, and presentations, examples of over 25 knowledge assets, assessment tools for determining 'readiness', ... and more". (Also checkout
Technology : Stanford Persuasive Technology Lab : "In our lab we research and design interactive technologies that motivate and influence users ... Like human persuaders, persuasive computing technologies can bring about positive changes in many domains, including health, business, safety, and education. With such ends in mind, we are creating a body of expertise in the design, theory, and analysis of persuasive technologies. We call this area 'captology.'" At the site you can learn about the concept, surf examples, checkout groups, join collaborations, check event listings, and Subscribe to their newsletter. (Go to the Stanford Persuasive Technology Lab)
Vision : The Visioneering Institute : "Visioneering powers you through whatever is holding you back from creating your future, guiding you to transform your visions, ideas and passions into tangible, powerful and profitable results... results that create an impact... results that mean more happiness and prosperity in your life, results that inspire better relationships, and results that make the world a better place for all." Subscribe to one of their newsletters. is a collection of articles, tools and ideas used in The Visioneering Institute. (Go to The Visioneering Institute)

Wednesday, April 10, 2002

Community : InnovationNetwork : "... But what is innovation? … And, how do you do more of it? The purpose of the InnovationNetwork is to answer those two questions. We believe that innovation is critical to the future of organizations and, more importantly, to the future of our planet and human life on it ... To help organizations remember how to be innovative and how to sustain innovation, we created the Innovation DNA, a graphic model of innovation." Offerings include: Innovation University, Lead Innovation in Your Organization, Innovation Library, Innovation Wizard, Mission Critical Innovation, Workout Your Creativity, and more. Subscribe to the Heads Up and/or Wake Up newsletters. Note: Free and membership-based content. (Go to the InnovationNetwork)
Leadership : SmartLeadership : "exists to empower leaders to achieve personal influence through integrity, innovation, and intelligence." Offerings include: Ask Us Anything, People We Like, The 30-second Survey, and more. Subscribe to the monthly Mag-Ezine and learn about new articles and books on leadership. (Go to SmartLeadership)
Newsletter : First Monday : "publishes original articles about the Internet and the Global Information Infrastructure. First Monday has: followed the political and regulatory regimes affecting the Internet; examined the use of the Internet, by analyzing economic, technical, and social factors; reviewed research and development of Internet software and hardware; studied the use of Internet in specific communities; reported on standards; and, discussed the content of the Internet." Join the Mail List to receive the monthly Table of Content. (Go to First Monday)
Personal Mastery : BrainConnection : "is dedicated to providing accessible, high-quality information about how the brain works and how people learn. Many discoveries are being made in areas that relate to the human brain, including language, memory, behavior, and aging, as well as illness and injury. We believe that access to this information can provide practical tools for teaching and learning as well as valuable insights into almost every aspect of our daily lives." Offerings include: Explore (animations, brain basics, brain facts, learning resources, and online courses), Play (games and illusions), Reviews (books and websites), and Talk (columnists, interviews, the infinite mind, and your voice). Subscribe to the Weekly Brain Buzz and receive the latest news. (Go to BrainConnection)
Tool : Surveys - Zoomerang (Free for Individual Use) : "Creating your own survey may sound intimidating, but Zoomerang makes it simple. Choose from more than 100 survey ideas - each one contains sample questions in a ready-to-send template. If you have particular needs or are just feeling creative, you may build your own survey from scratch ... There are three ways to deploy a survey: Send to your own email addresses, Email to a sample supplied by Zoomerang, Place a link on a Web site" Notes: There are limitations on the free service; Registration is required. (Go to Zoomerang)

Tuesday, April 09, 2002

Article : Knowledge Exchange and Knowledge Creation: Should the Emphasis Shift in a Competitive Environment? : "Some say you should tighten the belt around projects that don’t show immediate profitability. In professional services, that’s likely to be Knowledge Management (KM). True, investment in KM may be the key to long-term success, but in the short-term, perhaps the high salaries of the specialised KM executives are too tough to manage ... But others argue that when it’s slow-going externally, it’s time to turn to internal strengthening. In that respect, KM is more of a preventative measure, because it will pay off later by preventing another slump ... What could explain this KM dichotomy?" Note: Registration is required to access some of the material on the site. A newsletter is available. (Go to this article on INSEAD)
Community : Society for Organizational Learning (SoL) : "The purpose of SoL is to discover, integrate and implement theories and practices for the interdependent development of people, their networks, and their institutions through integrating research, capacity building and practice. In order to realize this purpose, we believe it is essential to develop a global network of learning communities." Offerings include: an Events Calendar, an FAQ, a Lexicon, Publications, SoL People, Topics and more. The site has Public (registration is required) and Member Only areas. (Go to SoL)
Newsletter : Ideas in the News : MeansBusiness "editors scan some 100 prominent magazines, newspapers, journals, and Web sites in search of the latest and most original business thinking. These top ten ideas are chosen for their originality, cogency, and relevance to today's rapidly changing economy." (Subscribe)
Thought Leader : Nancy Dixon : "Dr. Dixon works with organizations to design effective systems for transferring knowledge. She has studied knowledge transfer systems in organizations around the world and based on that study has constructed a framework that helps organizations determine the type of system that best leverages each different type of knowledge. That framework is the subject of her new book Common Knowledge: How Companies Thrive by Sharing What They Know just out from the Harvard Business School Press. Many of the systems she describes rely primarily on person-to-person interaction and others combine personal interaction and technology ..." (Go to Nancy Dixon's website - Common Knowledge)
Workplace : Better Workplace : "Each of us has a set of factors that, for us, is what we need to have a meaningful work experience. It's much like the set of keys we carry with us at all times ... research and analysis uncovered a total of 22 keys ... described here, along with real-life stories to illustrate the keys and practical ideas for making the workplace more meaningful. You also get tools for immediately applying this information to your own work situation. Your challenge, then, is not only to reflect on all that this site has to offer, but also to use it to improve your corner of the work world." Offerings include: an online assessment tool, writings by Tom Terez, a newsletter and a host of resources. (Go to Better Workplace)

Monday, April 08, 2002

Book : Corporate Longitude (by Leif Edvinsson) : "describes my approach to the corporate longitude problem. It does not provide a definitive compass for our organizational and personal behavior. Nothing could – no matter what the self-improvement gurus may tell you. Instead, I hope, Corporate Longitude offers different ways of looking at problems. I believe that it is only through new perspectives that we can gain new insights. And it is only through new perspectives that we will be able to chart the uncertain waters of our futures. Join me in my travels." (Go to Corporate Longitude)
Community : : The USA's "Federal Chief Information Officers Council established the Knowledge Management Working Group ... as an interagency body to bring the benefits of the government’s intellectual assets to all Federal organizations, customers, and partners" (Go to
Storytelling : The StoryNet : "is a virtual resource center for trainers, consultants, leaders, learners, educators, and managers." (Go to The StoryNet)
Consulting (Internal): The Consultant's Workbench : Places "important management consulting resources, tools, and information at your fingertips." (Go to The Consultant's Workbench at the Network for Internal Consulting Professionals - Internal Consulting)
eJournal : The McKinsey Quarterly : The "on-line journal from McKinsey & Company features the latest thinking on business strategy, finance, and management." (Go to The McKinsey Quarterly or visit the McKinsey & Company homepage)

Sunday, April 07, 2002

Project Management : The Project Management Institute (PMI) : "PMI provides global leadership in the development of standards for the practice of the project management profession throughout the world. PMI’s premiere standards document, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), is a globally recognized standard for managing projects in today’s marketplace." (Go to the PMI)
Community : Knowledge Board : "the portal for the European KM industry". Updated frequently. Offerings include: Discussion Forums, Event Listings, a Library (academic papers and case studies), News, Special Interest Groups, and Workshops. Register and subscribe to newswire, a bi-weekly newsletter. (Go to Knowledge Board)
Newsletter : The Gurteen Knowledge Letter : "The Gurteen Knowledge-Letter is a free knowledge management newsletter to help you better manage your knowledge and to stimulate thought and interest in subjects such as Knowledge Management, Learning, Creativity and the effective use of Internet technology." (Subscribe)
Research : Accenture : Checkout developments at Accenture Technology Labs, Bridging the Digital Divide, Business in a Fragile World, the Institute for Strategic Change*, and Waves of Change. Sign-up for the Research & Insights newsletter. Read Outlook, a forum for innovation, and other publications. (Go to Accenture and select Research & Insights from the menu bar at the top of the page)